Pier House Resort & Spa

One Duval Street, Downtown Key West, Key West, FL 33040, United States

Guest reviews: 8.2

HOTEL OVERVIEW

You know what? I’ve stayed at a lot of places in Key West over the years, and Pier House honestly nails that sweet spot between being right in the thick of everything and still feeling like an actual retreat. The location is kind of ridiculous when you think about it – literally at the end of Duval Street where it hits the water, so you’re steps from all the madness but facing out toward the Gulf instead of the tourist chaos.

The first thing that hits you is how they’ve managed to keep this old Florida Keys vibe intact while still being, well, nice. I mean, it’s not trying to be some ultra-modern resort – the buildings have this weathered tropical look that actually feels authentic instead of Disney-fied. The spa is legitimately good (I’m usually skeptical of hotel spas, but this one gets it right), and honestly, you’ll probably need it after a night or two on Duval. What really won me over though was the waterfront situation – they’ve got this pier that stretches out into the harbor, and watching sunset from there beats fighting the crowds at Mallory Square any day. Plus, you can actually hear yourself think.

Here’s the thing about staying here – yeah, you’re paying for that location, but it’s worth it if you want to experience Key West without feeling like you’re camping in a frat house. The rooms facing the water are obviously the move if you can swing it, though even the courtyard ones are pretty solid. Parking is handled (thank god, because street parking down here is a nightmare), and the staff actually knows the area well enough to point you toward the good local spots instead of just the tourist traps. Fair warning though – if you’re here during Fantasy Fest or New Year’s, all bets are off noise-wise, but that’s true anywhere in Old Town. The 8.2 rating feels about right – it’s not perfect, but it gets the important stuff right and the location really is hard to beat.

HOTEL HIGHLIGHTS

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Reviews

Staff: 8.6

Comfort: 8.7

Location: 9.6

Free WiFi: 7.4

Facilities: 8.3

Cleanliness: 8.6

Value for money: 7.0

Sudhir from India

9/10

Excellent location. Extremely close to Duval Street and Mallory Square. Ample parking available. Comfortable room.

Gail from United States

9/10

Location was the best. We had an ocean front room with a balcony and loved watching all the boats go by so close to our room. The rooms were a nice size but the hotel is a bit dated. Parking is expensive at the hotel so be prepared. We walked the all time we were there. The beach was small but it was a nice addition to have.

Olga from Ukraine

9/10

Perfect location and very accommodating staff.

Kay from United States

9/10

Location

Nicola from United Kingdom

8/10

The hotel is in a great location at the end of Duval Street. Ample parking but they do charge a lot for it! The pool/beach was pretty crowded but we did get sun beds each afternoon. Coffee machine was great in the room and Molton Brown bathroom products in plenty supply.

Travis from United States

9/10

Location is perfect. Close enough to Duval Street bars to walk, far enough away to be quiet when needed.

Robert from United States

9/10

Excellent location, great dining,well kept grounds ,courteous staff. Bathroom with walk-in shower was first class. Beautiful water views and a nice little beach area.

Schott from United States

9/10

Great location, private beach, nice facilities.

Talal from Kuwait

8/10

Location, walking distance from everything.
Great private beach.

Cesar from United States

7/10

The views and the location that everything was near by

SURROUNDINGS

What's nearby:

  • Mallory Square: 300 m
  • Key West Aquarium: 350 m
  • Curry Mansion Museum: 350 m
  • Ripley's Believe It or Not: 200 m
  • San Carlos Institute Casa Cuba: 800 m
  • Nancy Forrester's Secret Garden: 850 m
  • Harry S Truman Little White House: 650 m
  • Key West Shipwreck Treasure Museum: 250 m
  • Dry Tortugas National Park Entrance: 850 m
  • Dry Tortugas National Park Reservations: 250 m

Restaurants & cafes:

  • Cafe/bar Chart Room: 50 m
  • Restaurant One Duval: 20 m
  • Restaurant Pier House Resort & Spa: 20 m

Top attractions:

  • Jackson Square: 900 m
  • Southernmost Point: 2 km
  • East Martello Museum: 6 km
  • Fort East Martello Museum: 6 km
  • East Martello Museum Gallery: 6 km
  • Ernest Hemingway Home and Museum: 1.4 km
  • Key West National Wildlife refuge: 12 km*
  • Fort Zachary Taylor Historic State Park: 4 km

Beaches in the neighbourhood:

  • Rest Beach: 3.3 km
  • Higgs Beach: 2.7 km
  • South Beach: 1.9 km
  • Simonton Street Beach: 100 m
  • Fort Zachary Taylor State Park Beach: 1.8 km

Closest airports:

  • Key West International Airport: 4.5 km

ROOMS

  • Junior Spa Suite with 1 extra-large double bed for 2 adults, 2 children
  • Oceanfront King with 1 extra-large double bed for 2 adults, 1 child
  • Standard King with 1 extra-large double bed for 2 adults, 1 child
  • King Room with Garden View with 1 extra-large double bed for 2 adults, 1 child
  • Standard Queen Room with 2 large double beds for 4 adults, 3 children
  • Lanai Queen Room with 2 large double beds for 4 adults, 3 children
  • Oceanfront Two Queen with 2 large double beds for 4 adults, 3 children
  • One-Bedroom Queen Suite with 2 large double beds for 4 adults, 3 children
  • One-Bedroom Suite with 1 extra-large double bed for 4 adults, 3 children
  • Spa Jr. Suite Roll-In Shower with 1 extra-large double bed for 2 adults
  • Oceanfront King Roll-In Shower with 1 extra-large double bed for 2 adults, 1 child
  • Standard King - Roll In Shower with 1 extra-large double bed for 2 adults, 1 child
  • Lanai King Room - Roll In Shower with 1 extra-large double bed for 2 adults, 1 child
  • Two Bedroom Suite - Oceanfront with 4 × 1 extra-large double bed for 6 adults, 4 children
  • Lanai Queen Room - Roll In Shower with 2 large double beds for 4 adults, 3 children
  • Pure Wellness Junior Spa Suite with 1 extra-large double bed for 2 adults, 2 children
  • Quadruple Room with 1 extra-large double bed for 4 adults
  • Apartment for 6 adults
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FACILITIES

General:

  • Pet bowls
  • Pet basket
  • Shared lounge/T V area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms

Kitchen:

  • Refrigerator

Outdoors:

  • Beachfront
  • Private beach area
  • Terrace
  • Garden

Wellness:

  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Spa facilities
  • Body wrap
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre

Activities:

  • Live music/performance
  • Happy hour Additional charge
  • Beach
  • Snorkelling Additional charge
  • Diving Additional charge Off-site
  • Cycling Off-site
  • Canoeing Additional charge Off-site
  • Fishing Additional charge
  • Golf course (within 3 km) Additional charge

Food & Drink:

  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • English

Cleaning services:

  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safety deposit box

Media & Technology:

  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Great for your stay:

  • 3 restaurants
  • Parking
  • Spa and wellness centre
  • Pets allowed
  • Free WiFi
  • Air conditioning
  • Fitness centre
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Outdoor swimming pool:

  • Open all year
  • Pool with view
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Fence around pool

Parking Private parking is possible on site (reservation is not needed) and costs U S$40 per day.:

  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
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HOUSE RULES

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 16:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Age restriction:

  • The minimum age for check-in is 24

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

HOTEL ADDRESS

One Duval Street, Downtown Key West, Key West, FL 33040, United States

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