Refugio Atreyu

Camino La Disputada parcela 83, 7690000 Santiago, Chile

Guest reviews: 8.8

HOTEL OVERVIEW

You know what struck me first about Refugio Atreyu? The name – I mean, who doesn’t love a Neverending Story reference, right? But honestly, this place lives up to the whimsical promise. It’s tucked away on Camino La Disputada, which sounds more dramatic than it actually is, though getting there does feel like a bit of an adventure since you’re heading into Santiago’s quieter outskirts where the city starts breathing a little easier.

The thing about this 4-star spot is that it doesn’t try too hard to impress you with flashy lobby nonsense. Instead, it’s got this sort of understated Chilean charm that grows on you – think clean lines mixed with local touches that actually make sense rather than feeling like someone just threw a poncho on a generic hotel room and called it authentic. The 8.8 rating makes total sense once you’ve been there a few days; it’s not perfect (the WiFi can be spotty in some corners, and good luck if you need late-night room service), but the staff genuinely seems to care about whether you’re having a decent time. I actually overheard the front desk guy giving another guest detailed directions to some hiking spot in the nearby hills, complete with warnings about which trails get muddy after rain.

What really won me over was the location’s weird sweet spot – you’re far enough from Santiago’s center to escape the smog and traffic chaos, but close enough that you’re not completely stranded if you want to hit the city proper. The area around parcela 83 is surprisingly peaceful; you’ll hear birds in the morning instead of honking, which is honestly worth the slightly longer commute into town. Plus, there’s this local café about a ten-minute walk away that does incredible empanadas – the kind of place you’d never find unless someone who actually knows the neighborhood points you in the right direction. The hotel itself has this relaxed vibe where you can actually sit in the common areas without feeling like you’re bothering anyone, and the rooms are comfortable in that “I could actually live here for a while” way rather than the sterile hotel perfection that makes you feel like a temporary inconvenience. If you’re the type who appreciates a place with personality over polish, and you don’t mind being a bit off the beaten path, Refugio Atreyu delivers exactly what it promises – which is more than you can say for a lot of places these days.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.3

Comfort: 8.8

Location: 8.9

Free WiFi: 9.2

Facilities: 8.7

Cleanliness: 8.9

Value for money: 8.6

Bortholo from Brazil (20 August 2024)

9/10

Local excelente! recomendo

Frederick from United States (15 August 2024)

8/10

Terrific value, reasonably clean, nice staff, modest but multiple facilities.

What could be improved: 1-3 hour drive to ski resorts (5-7 mile drive) due to road conditions and crazy Chileans putting chains on in middle of roadway.
If you want to get a close to full day of skiing, leave immediately after breakfast. No dallying!
.

Andrew from New Zealand (1 August 2024)

9/10

Friendly, helpful staff. Great hotel.

Alexandra from United States (26 July 2024)

9/10

Our staff went above and beyond during our stay. The road ended up getting blocked by a downed power line and they offered to drive us down the mountain/ keep us comfortable until the road became unblocked. They were super kind and helpful.

What could be improved: Nothing. Everything was excellent!

Anna from Belgium (20 July 2024)

9/10

Amazing beautiful place as a whole, comfortable room, hot shower, lovely staff and very good optional dinner, hot shower

What could be improved: Breakfast food quality was not the best and internet was not working at times

Frederick from United States (11 October 2024)

8/10

Staff friendly and helpful
Rustic
Quiet setting
Wonderful value
Meals very good

What could be improved: One gets used to the switchback drive to resorts.
Depart early for ski day.
For the value, it's worth the scenic drive every day.

Andrew from United Kingdom (3 September 2024)

9/10

Staff were fantastic

What could be improved: Nothing for the price.

Nicolas from United States (11 August 2024)

8/10

(1) Host was very nice and very accommodating of a last minute booking. (2) super cool heated pool built inside a geodesic dome tent/structure (3) free breakfast was nice (4) dinner (not free) was cheap and tasty What could be improved: We booked last minute so we can’t complain too much, but $88 is a bit expensive for a hostel, even with the cool...

Nicolas from United States (11 August 2024)

8/10

(1) Host was very nice and very accommodating of a last minute booking.
(2) super cool heated pool built inside a geodesic dome tent/structure
(3) free breakfast was nice
(4) dinner (not free) was cheap and tasty

What could be improved: We booked last minute so we can’t complain too much, but $88 is a bit expensive for a hostel, even with the cool stuff above.

Paulo from Chile (10 March 2025)

8/10

What could be improved: La atención, es buenisima.

Dayhanna from Chile (2 February 2025)

9/10

Todo genial. Sobretodo Paulina, una dulce y gentil señora que te explica y orienta en todo. La maravillosa tranquilidad. La comida preparada por Paulina. (Casera y típica , ofrece 2 o 3 opciones para elegir) Las tinetas al lado del río y el café de loretta.

SURROUNDINGS

What's nearby:

  • Los Pumas: 14 km
  • Plaza Nido de Águilas: 20 km
  • Monumento Natural Yerba Loca: 5 km

Restaurants & cafes:

  • Restaurant El Montañez: 12 km
  • Restaurant El Montañés: 12 km
  • Cafe/bar Mirador del Cóndor: 12 km

Closest airports:

  • Santiago International Airport: 49 km

ROOMS

  • Estimated price from: $1,320. Deluxe Double Room with 1 double bed for Max persons: 2
  • Estimated price from: $1,320. Double Room with Private Bathroom with 1 double bed for Max persons: 2
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FACILITIES

View:

  • Mountain view
  • Garden view
  • View

General:

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Non-smoking rooms

Bathroom:

  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Outdoors:

  • Outdoor furniture
  • Barbecue
  • BBQ facilities
  • Patio
  • Terrace
  • Garden

Services:

  • Shuttle service Additional charge
  • Daily housekeeping
  • Shared lounge/T V area
  • Concierge service
  • Tour desk
  • Airport shuttle Additional charge
  • Meeting/banquet facilities

Wellness:

  • Full body massage
  • Head massage
  • Neck massage
  • Back massage
  • Spa lounge/relaxation area
  • Spa facilities
  • Hot tub/Jacuzzi Additional charge
  • Massage Additional charge
  • Spa and wellness centre Additional charge

Activities:

  • Hiking Off-site

Living Area:

  • Dining area

Food & Drink:

  • Coffee house on site
  • Wine/champagne Additional charge
  • Special diet menus (on request)

Room Amenities:

  • Clothes rack

Languages spoken:

  • Spanish

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Key access

Reception services:

  • Invoice provided

Most popular facilities:

  • Spa and wellness centre
  • Non-smoking rooms
  • Airport shuttle
  • Free parking
  • Free WiFi
  • Terrace
  • Air conditioning
  • Daily housekeeping
  • BBQ facilities
  • Exceptional breakfast

Entertainment and family services:

  • Kids' outdoor play equipment

Other for your stay:

  • Linen
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HOUSE RULES

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 15:00 to 20:00

Check-out:

  • From 08:00 to 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

Camino La Disputada parcela 83, 7690000 Santiago, Chile

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