Serhs Natal Grand Hotel & Resort

Av. Senador Dinarte Mariz, 6045, Natal, CEP 59090-002, Brazil

Guest reviews: 9.1

HOTEL OVERVIEW

Nestled along the picturesque shores of Natal, Brazil, the Serhs Natal Grand Hotel & Resort stands as a beacon of luxurious hospitality, offering guests a truly exceptional experience. With a stellar rating of 9.1, this premier destination invites travelers to indulge in the epitome of comfort, elegance, and unparalleled amenities.

Situated at Av. Senador Dinarte Mariz, 6045, Natal, CEP 59090-002, the hotel’s strategic location places it in close proximity to the stunning natural wonders that have made Natal a renowned vacation hotspot. From the pristine white sand beaches that stretch along the Atlantic coast to the captivating dunes and lagoons of the stunning Parque das Dunas, guests are immersed in a world of natural beauty that seamlessly complements the hotel’s luxurious offerings.

As you step through the grand entrance of the Serhs Natal Grand Hotel & Resort, you are immediately enveloped in a warm and inviting ambiance that sets the tone for an unforgettable stay. The hotel’s architecture effortlessly blends modern elegance with traditional Brazilian influences, creating a harmonious and visually striking backdrop for your journey.

The guest rooms at the Serhs Natal Grand Hotel & Resort are designed to provide the ultimate in comfort and relaxation. Featuring an array of accommodation options, from spacious suites to deluxe rooms, each space is meticulously appointed with premium bedding, plush furnishings, and state-of-the-art amenities. Guests can enjoy the convenience of complimentary Wi-Fi, flat-screen televisions, and well-appointed en-suite bathrooms, ensuring that every need is catered to with the utmost care.

One of the hotel’s standout features is its expansive and beautifully landscaped outdoor areas. The stunning swimming pools, set amidst lush tropical gardens, offer the perfect respite from the sun-drenched days, providing a serene oasis for guests to unwind and rejuvenate. Sunbathers can lounge on the plush poolside cabanas, sipping refreshing beverages as they soak in the warm Brazilian rays.

For those seeking to stay active during their stay, the Serhs Natal Grand Hotel & Resort boasts an impressive array of recreational facilities. The on-site fitness center, equipped with the latest exercise equipment, caters to fitness enthusiasts, while the tennis courts and other sports facilities provide ample opportunities for guests to engage in friendly competition or simply enjoy a leisurely game.

Dining at the Serhs Natal Grand Hotel & Resort is an experience in itself, with the hotel’s acclaimed restaurants offering a culinary journey that celebrates the flavors of Brazil and beyond. From the elegant main dining room, serving up sumptuous international cuisine, to the casual poolside grill, guests can indulge in a diverse range of culinary delights, accompanied by stunning ocean views and impeccable service.

For those seeking a more indulgent experience, the hotel’s spa is a true oasis of relaxation and rejuvenation. Offering a comprehensive menu of therapeutic treatments, including massages, facials, and body wraps, the spa provides a sanctuary for guests to unwind and escape the stresses of everyday life. Complemented by luxurious facilities, such as saunas and steam rooms, the spa experience at the Serhs Natal Grand Hotel & Resort is one that will leave guests feeling refreshed and revitalized.

Beyond the hotel’s exceptional amenities, the Serhs Natal Grand Hotel & Resort is also committed to environmental sustainability and social responsibility. The hotel’s eco-friendly initiatives, including the use of renewable energy sources and water conservation practices, demonstrate its dedication to preserving the natural beauty of the surrounding environment.

For guests seeking to explore the wonders of Natal and its surrounding regions, the hotel’s knowledgeable concierge team is on hand to curate unforgettable excursions and activities. From guided tours of the stunning Parque das Dunas to exciting water sports adventures, the hotel ensures that guests have access to the very best that Natal has to offer.

Whether you’re seeking a romantic getaway, a family vacation, or a luxurious business retreat, the Serhs Natal Grand Hotel & Resort is the epitome of excellence. With its unparalleled service, exceptional amenities, and breathtaking natural setting, this hotel truly embodies the epitome of Brazilian hospitality and invites guests to indulge in an unforgettable experience.

HOTEL HIGHLIGHTS

Serhs Natal Grand Hotel & ResortSerhs Natal Grand Hotel & Resort

Reviews

Staff: 9.3

Comfort: 9.2

Location: 9.3

Free WiFi: 8.6

Facilities: 9.2

Cleanliness: 9.2

Value for money: 8.4

Alan from United Kingdom
9.1/10
Cracking hotel, staff are really friendly and helpful - go all inclusive - it really is worth the extra and basically 95% is included - it’s clearly stated on all the menu’s what’s not included. Food is really good with plenty of variety and choices. The variety of different pool area’s cater for everyone
Ana from Denmark
9/10
The pool area was great with many different pools and areas to be in
Daniel from United Kingdom
9.1/10
We had an excellent stay at SERHS Natal. We expend around 10 days, get to know lot of the staff and enjoy the facilities completely. All personnel is wonderful, thanks to everyone. Gouza and Fabio at reception, Julienne and Cilene from the Spa, the staff of the restaurants, Paolo, Edmilza, Ilama, Denis, Arthur from the bar. They are all stars,...
Daniel from United Kingdom
9.1/10
We had an excellent stay at SERHS Natal. We expend around 10 days, get to know lot of the staff and enjoy the facilities completely. All personnel is wonderful, thanks to everyone. Gouza and Fabio at reception, Julienne and Cilene from the Spa, the staff of the restaurants, Paolo, Edmilza, Ilama, Denis, Arthur from the bar. They are all stars, thank you for such an amazing experience and do the experience so enjoyable. I recommend the hotel 100%. Also, we loved the monkeys.
Zenia from United States
9/10
Serhs is a reliable hotel with wonderful views, nice staff, great breakfast, a good heated pool and taxis available all the time. I’ve been there several times, and I noticed the quality of the food has improved (they have a new chef).
Sufiana from United States
8/10
The view from the pool is gorgeous, guests service team was friendly and tried to understand english.
Werner from Qatar
9.1/10
Excelent resort . We were a party of 4. Big room, with nice facilities. Restaurants at the hotel are great. Will come back and recomend it
Isabella from Brazil
9.1/10
I loved the pools, the breakfast is amazing, they offer a lot of different fruits, juices, coffees, breads, cakes etc. For me, it is the best breakfast I have ever had in a hotel.
Marcelo from Brazil
8/10
Excellent meals included in Serhs All Inclusive option ( my choice) Good pools and the staff are friendly.
Catarina from Portugal
9.1/10
Nice room and pools.
Leo from United States
9.1/10
Excellent facility, friendly staff, clean rooms, great location.

SURROUNDINGS

What's nearby:

  • S ESI: 9 km
  • Sun Clock: 7 km
  • Farol de Mãe Luiza: 7 km
  • Praça Pureza Moura: 9 km
  • Bosque das Mangueiras: 10 km
  • Bosque dos Eucaliptos: 7 km
  • Camara Cascudo Museum: 10 km
  • Parque de Capim Macio: 3.5 km
  • Estátua dos Reis Magos: 6 km
  • Museum of Popular Culture: 10 km

Restaurants & cafes:

  • Restaurant Le Soleil: 1.1 km
  • Restaurant Restaurante: 700 m

Top attractions:

  • Forte dos Reis Magos: 11 km
  • Alberto Maranhão Theatre: 11 km
  • Newton Navarro Bridge - Everybody's Bridge: 16 km

Beaches in the neighbourhood:

  • Meio Beach: 8 km
  • Areia Preta Beach: 7 km
  • Ponta Negra Beach: 1 km
  • Via Costeira Beach: 3 m

Public transport:

  • Metro Cidade Satélite: 11 km
  • Bus Bus Central Station: 11 km
  • Metro Padre João Maria: 12 km

Closest airports:

  • São Gonçalo do Amarante International Airport: 30 km

ROOMS

  • Prime Apartment with Side Sea View with 1 double bed and 1 double bed for 2 adults
  • Prime Apartment with Front Sea View with 1 double bed and 1 double bed for 2 adults
  • Family Prime Apartment with Side Sea View with 2 double beds for 4 adults, 2 children
  • Family Prime Apartment with Front Sea View with 2 double beds for 4 adults, 2 children
  • Prime Junior Suite with Side Sea View with double bed and 1 double bed and sofa bed and 1 sofa bed for 4 adults, 2 children
  • Prime Junior Suite with Front Sea View with double bed and 1 double bed and sofa bed and 1 sofa bed for 3 adults, 2 children
  • Exclusive Suite with 1 large double bed and 1 large double bed for 2 adults
  • Premium Suite with 1 large double bed and 1 large double bed for 2 adults
  • Presidential Suite with 1 extra-large double bed and 1 extra-large double bed for 2 adults
  • Exclusive Family with sea view with double bed and 1 double bed and sofa bed and 1 sofa bed for 3 adults, 2 children
  • Premium Family with sea view with double beds and 2 double beds and sofa bed and 1 sofa bed for 4 adults, 2 children
Serhs Natal Grand Hotel & ResortSerhs Natal Grand Hotel & Resort

FACILITIES

View:

  • Sea view
  • View

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shuttle service Additional charge
  • Carbon monoxide detector
  • Grocery deliveries
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Balcony
  • Terrace
  • Garden

Wellness:

  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness classes
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Public Bath
  • Open-air bath
  • Hammam Additional charge
  • Hot tub/Jacuzzi Additional charge
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna Additional charge

Activities:

  • Beach
  • Tennis equipment
  • Water park
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
  • Entertainment staff
  • Table tennis
  • Children's playground
  • Games room
  • Tennis court

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Accessibility:

  • Hearing accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Spanish
  • Portuguese

Cleaning services:

  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge

Entertainment and family services:

  • Strollers
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles

2 swimming pools Pool 1 - indoor Additional charge Pool 2 - outdoor Free!:

  • Open all year

Parking Free private parking is possible on site (reservation is not needed).:

  • Accessible parking
Serhs Natal Grand Hotel & ResortSerhs Natal Grand Hotel & Resort

HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 4 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

HOTEL ADDRESS

Av. Senador Dinarte Mariz, 6045, Natal, CEP 59090-002, Brazil

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