Suiran, a Luxury Collection Hotel, Kyoto

616-8385 Kyoto, Kyoto, Ukyo-ku Saga-Tenryuji Susukinobaba-cho 12 , Japan

Guest reviews: 8.3

HOTEL OVERVIEW

You know what hits you first at Suiran? It’s honestly the silence – and I mean that in the best way possible. This place sits right on the edge of Arashiyama, tucked away where the Hozu River bends, and there’s this almost surreal quiet that settles over everything. I’ve stayed at plenty of luxury hotels in Kyoto, but most of them are dealing with city noise or tourist crowds. Here, you’re literally surrounded by bamboo groves and traditional gardens, yet you’re only about fifteen minutes from the main Arashiyama attractions.

The building itself is fascinating – it’s actually a converted traditional ryokan that they’ve transformed into something that feels both authentically Japanese and undeniably luxurious. The rooms are spacious (which, let’s be honest, is rare in Japan), and every single one has river views. I stayed there in late November, and watching the maple leaves drift past my window while soaking in the deep wooden tub was… well, it’s the kind of moment you book a trip to Kyoto for. The service is impeccable without being stuffy – staff remember your name, your preferences, but they’re not hovering. Check-in was seamless, and they actually helped arrange a private early morning visit to Tenryu-ji Temple, which is just a short walk away through their back entrance. Most tourists don’t even know that access exists.

What really sets Suiran apart is its location in the Saga-Toriimoto area – you’re in this preserved historic district that feels like stepping back centuries, but you’ve got all the modern comforts you could want. The hotel’s restaurant, Kyo-Kaiseki Mizuki, is exceptional (though pricey, even by luxury hotel standards), and they source ingredients from local Kyoto producers. I actually preferred it to some of the more famous kaiseki places in the city center. The only minor downside? If you’re planning to spend most of your time in central Kyoto or Gion, the location might feel a bit removed – though honestly, after a day of temple-hopping and dealing with crowds, returning to this peaceful enclave felt like a reward. The hotel runs a shuttle to key areas, but having a JR Pass or being comfortable with local trains definitely helps. During cherry blossom season, this area gets busy (the bamboo grove is Instagram-famous now), but the hotel’s private grounds keep you insulated from the chaos. It’s expensive, sure, but if you want to experience Kyoto’s natural beauty without sacrificing comfort, Suiran delivers something genuinely special.

HOTEL HIGHLIGHTS

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Reviews

Staff: 8.4

Comfort: 9.2

Location: 9.4

Free WiFi: 8.8

Facilities: 8.3

Cleanliness: 8.8

Value for money: 7.0

Fatmé from United Arab Emirates (6 June 2023)

9/10

Gorgeous room, helpful staff, amazing facilities and activities. everything was just perfect

What could be improved: nothing

Cherry from Thailand (25 March 2025)

9/10

The landscape and the view are breathless. Couldn't find a better place.

What could be improved: The hotel should have public onsen and a better gym, given the size of the hotel.

Kc from Australia (23 February 2025)

9/10

Stunning location and five-star service. The staff were so welcoming and informative. Although our room was not ready on time, we were provided a room to wait in the meantime and free drinks. I can’t rate their restaurant highly enough, delicious food and impeccable service. Upon our check-out we were also provided complimentary transport to the...

Kc from Australia (23 February 2025)

9/10

Stunning location and five-star service. The staff were so welcoming and informative. Although our room was not ready on time, we were provided a room to wait in the meantime and free drinks. I can’t rate their restaurant highly enough, delicious food and impeccable service.

Upon our check-out we were also provided complimentary transport to the train station.

What could be improved: The beds are a little hard for my liking, but I’ve learnt this is quite normal in Japan. Could possibly be improved with a mattress topper for guests unaccustomed to the mattresses here.

Anthony from United States (28 September 2023)

9/10

Beautiful location!! The walk from the train station to the hotel with luggage was a bit of a hassle, but it was totally worth it in the end. The room was spacious and had an amazing view! Plus, they had champagne hour from 5 pm to 7 pm, where we could go to the restaurant in the hotel, have a few drinks, and enjoy the view while having a few...

Anthony from United States (28 September 2023)

9/10

Beautiful location!! The walk from the train station to the hotel with luggage was a bit of a hassle, but it was totally worth it in the end. The room was spacious and had an amazing view! Plus, they had champagne hour from 5 pm to 7 pm, where we could go to the restaurant in the hotel, have a few drinks, and enjoy the view while having a few snacks as well. This place is 15 minutes from Arashiyama bamboo forest (walking).

What could be improved: The only thing I might not have liked was the fact that we were not told the onsen was extra. I had checked their website, but nowhere did it say we needed to make a reservation to have the private onsen. I thought it was going to be in the room when they said "private onsen". Now we know for next time.

Alan from United States (24 September 2023)

9/10

This is an exceptional hotel, well-located in a great section of Kyoto. The afternoon drink and snack by the river was most appreciated. Really attentive staff. We recommend a visit to the new museum next to the hotel. What could be improved: It would be useful to have some western choices for dinner. The original room offered was unacceptable...

Alan from United States (24 September 2023)

9/10

This is an exceptional hotel, well-located in a great section of Kyoto. The afternoon drink and snack by the river was most appreciated. Really attentive staff. We recommend a visit to the new museum next to the hotel.

What could be improved: It would be useful to have some western choices for dinner. The original room offered was unacceptable but the staff found an ideal room for us.

Fangxiao from Hong Kong (24 April 2023)

8/10

big rooms, nice gardens, breakfast was good

What could be improved: need to pay extra for a hot bath, view if OK as the mountain is really close

Mawaddah from Saudi Arabia (17 May 2024)

8/10

The location is perfect with a view of the arashiyama river, staff were very welcoming and they treated us for our honeymoon with gifts and desserts

What could be improved: The bathroom toilet buttons were wiped off due to how old it is, poor water power,

Anat from Israel (5 May 2024)

8/10

location, private Onsen, garden, breakfast

What could be improved: design, dinner at the restaurant,

Winston from Japan (2 April 2022)

9/10

There is no better location in Arashiyama than Suiran. The afternoon tea on the outdoor balcony of Cafe Hassui is perhaps the most delightful pleasure of all Arashiyama. The lunch and/or breakfast at garden restaurant also make Suiran the most lavish onsen in Japan. What could be improved: Perhaps needing a more casual lounge to relax or social...

Winston from Japan (2 April 2022)

9/10

There is no better location in Arashiyama than Suiran. The afternoon tea on the outdoor balcony of Cafe Hassui is perhaps the most delightful pleasure of all Arashiyama. The lunch and/or breakfast at garden restaurant also make Suiran the most lavish onsen in Japan.

What could be improved: Perhaps needing a more casual lounge to relax or social since there is no sitting area in most rooms.

Deborah from United States (30 December 2023)

9/10

Private onsen.

What could be improved: Distance from Kyoto station

SURROUNDINGS

What's nearby:

  • Nijo Castle: 7 km
  • Katsura Jizo: 5 km
  • Mozume Castle Ruin: 6 km
  • Togetsu-kyo Bridge: 400 m
  • Katsura Imperial Villa: 5 km
  • Nishimachi Bugyosho Monument: 7 km
  • Mozume Kurumazuka Tumulus Park: 7 km
  • Arashiyama Monkey Park Iwatayama: 600 m
  • Kyoto Prefectural Insho-Domoto Museum of Fine Arts: 6 km
  • Kyoto Museum for World Peace, Ritsumeikan University: 6 km

Restaurants & cafes:

  • Restaurant Kyo Suiran: 10 m
  • Restaurantらんざん: 50 m
  • Restaurant茶寮 八翠: 0 m

Top attractions:

  • Nijo Jinya: 8 km
  • Kyoto Imperial Palace: 12 km
  • Kyoto National Museum: 12 km
  • Shugakuin Imperial Villa: 17 km
  • Sanyo Sensei Eihatsu Monument: 7 km
  • Kyoto Seishu Netsuke Art Museum: 7 km
  • Kyoto International Manga Museum: 8 km

Natural beauty:

  • Forest Arashiama Bamboo Grove: 750 m

Ski lifts:

  • Biwako Valley Lift 6: 49 km
  • Biwako Valley Lift 7: 49 km

Public transport:

  • Metro Nishioji-oike: 6 km
  • Metro Uzumasa-Tenjingawa: 4.7 km
  • Train Keifuku Arashiyama Station: 500 m
  • Train Torokko Arashiyama Station: 750 m

Closest airports:

  • Kobe Airport: 82 km
  • Itami Airport: 54 km

ROOMS

  • Estimated price from: $614. TSUKINONE, Guest room, 1 King, Arashiyama view, Mid floor with 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $737. TSUKINONE, Guest room, 2 Twin/Single Bed(s), Arashiyama view with 2 single beds for 1 - 1 guests
  • Estimated price from: $693. YUZUNOHA, Guest room, 1 King, Garden view, Ground floor with 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $693. YUZUNOHA, Guest room, 2 Twin/Single Bed(s), Garden view with 2 single beds for 1 - 2 guests
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FACILITIES

General:

  • Adults only
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoors:

  • Outdoor furniture
  • Garden

Wellness:

  • Fitness
  • Full body massage
  • Spa facilities
  • Facial treatments
  • Beauty Services
  • Open-air bath Additional charge
  • Hot spring bath Additional charge
  • Massage
  • Spa and wellness centre Additional charge
  • Fitness centre

Activities:

  • Tour or class about local culture Additional charge

Food & Drink:

  • Coffee house on site
  • Fruits Additional charge
  • Wine/champagne
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Restaurant

Languages spoken:

  • English
  • Japanese

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service Additional charge
  • Dry cleaning Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Most popular facilities:

  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Parking on site
  • Spa and wellness centre
  • Facilities for disabled guests
  • Room service
  • Free WiFi
  • Hot spring bath
  • Breakfast

Parking Public parking is possible on site (reservation is needed) and costs ¥2,200 per day.:

  • Street parking
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HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

616-8385 Kyoto, Kyoto, Ukyo-ku Saga-Tenryuji Susukinobaba-cho 12 , Japan

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