Summit Oakden Resort & Spa Mall Road

The Mall, Chowrasta, Chauk Bazaar, Darjeeling, West Bengal 734101, 734101 Darjeeling, India

Guest reviews: 7.5

HOTEL OVERVIEW

Look, I’ll be straight with you about Summit Oakden Resort & Spa – it’s one of those places that looks absolutely stunning from the outside, and when you’re walking up The Mall toward Chowrasta, you can’t miss it. The location is honestly perfect if you want to be right in the thick of things in Darjeeling. I mean, you’re literally steps away from the main promenade where everyone goes for their evening walks, and the buzz from Chauk Bazaar drifts up just enough to remind you that you’re in a real, living hill station, not some isolated resort bubble. The building itself has that colonial-era charm that Darjeeling does so well – you know, the kind of place that makes you feel like you should be sipping tea while discussing the weather (which, let’s be honest, you probably will be).

Now here’s the thing about this place – it’s got five-star aspirations, and in many ways it delivers, but it’s also got that slightly rough-around-the-edges quality that keeps it from feeling too polished or sterile. The spa is actually really good, which surprised me because sometimes these hotel spas are just afterthoughts, but they know what they’re doing with traditional treatments. The rooms are spacious and most have decent mountain views, though the ones facing The Mall can get a bit noisy during peak tourist season – I’m talking about those October-November months when everyone’s trying to catch the post-monsoon clarity. The staff genuinely seems to care, which isn’t always a given at this price point. What I really appreciated was how they handled the whole power situation (because let’s face it, this is Darjeeling and the electricity can be… temperamental). They’ve got backup systems that actually work, and hot water that stays hot, which is more important than you might think when you’re at this altitude and the fog rolls in.

The restaurant serves solid food – not mind-blowing, but definitely above average, and they do a proper English breakfast that hits the spot on those chilly mornings. You’ll probably end up eating out at least half the time anyway because you’re so close to everything, but it’s nice knowing you’ve got a reliable option right there. Honestly, what makes this place work is the location combined with just enough luxury to feel special without being pretentious about it. The 7.5 rating makes sense to me – it’s not perfect, there are definitely areas where they could step up their game, but for what you pay and where you are, it delivers on the promise of a comfortable base for exploring Darjeeling. Just book early if you’re coming during Diwali or Christmas – this place fills up fast, and The Mall gets absolutely packed during those times.

HOTEL HIGHLIGHTS

Image 2 of Summit Oakden Resort & Spa Mall RoadImage 3 of Summit Oakden Resort & Spa Mall Road

Reviews

Staff: 8.4

Comfort: 7.9

Location: 8.2

Free WiFi: 5.0

Facilities: 7.8

Cleanliness: 8.0

Value for money: 7.1

Sneha from India

9/10

Grwat location, mind blowing service, warm welcome, lovely room, great ambience.

Well behaved managemennt.

Gopalan from Singapore

7/10

Breakfast was good. Great views if you take the King room with mountain view

Prajwal from India

6/10

The loved the view from the room.

Jaysriram from India

7/10

Location and view from the room

Madhumita from India

7/10

The location (very nice well to the Mall) and the staff

Hosne from Bangladesh

7/10

The staff the service & the food

Ajay from India

9/10

All

Sapar from India

8/10

Location is good. Mall is within walking distance. Breakfast is good.

Suparna from India

9/10

It was great!

Ganguly from India

9/10

Excellent Location. Good hotel with very cozy rooms. Good for family stay. Good service and cleanliness

SURROUNDINGS

What's nearby:

  • New Park: 7 km
  • Lloyd Botank: 6 km
  • Barbotey Rock Garden: 14 km
  • Happy Valley Tea Estate: 4.9 km
  • Himalayan Mountaineering Institute And Zoological Park: 6 km

Restaurants & cafes:

  • Restaurant Aayeering Diner: 6 km
  • Cafe/bar Golden Tips Tea Co.: 6 km
  • Restaurant Nathmulls Sunset Lounge Tea Bar & Bakery: 9 m

Public transport:

  • Train Ghoom: 12 km
  • Train Darjeeling: 7 km

Closest airports:

  • Bagdogra International Airport: 75 km

ROOMS

  • Deluxe Room with 1 large double bed for 2 adults, 1 child
  • Premium Room with View with 1 large double bed for 3 adults, 1 child
  • Premium room view sofa cum bed with 1 large double bed for 3 adults, 1 child
  • Deluxe Partial View Room with 1 large double bed for 3 adults, 1 child
  • Deluxe Non View Room with 1 large double bed for 3 adults, 1 child
Image 4 of Summit Oakden Resort & Spa Mall RoadImage 5 of Summit Oakden Resort & Spa Mall Road

FACILITIES

Bedroom:

  • Linen

General:

  • Shared lounge/T V area
  • Designated smoking area
  • Heating
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Kitchen:

  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Slippers
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun terrace

Wellness:

  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun umbrellas
  • Massage Additional charge
  • Spa and wellness centre Additional charge

Food & Drink:

  • Kid meals
  • Breakfast in the room
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Wheelchair accessible

Room Amenities:

  • Socket near the bed

Languages spoken:

  • English
  • Hindi

Cleaning services:

  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security

Media & Technology:

  • Flat-screen TV
  • Telephone

Reception services:

  • Invoice provided
  • Luggage storage
  • Express check-in/check-out Additional charge
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge
Image 6 of Summit Oakden Resort & Spa Mall RoadImage 7 of Summit Oakden Resort & Spa Mall Road

HOUSE RULES

Pets:

  • Pets are not allowed.

Check-in:

  • From 14:00 to 23:30

Check-out:

  • From 06:00 to 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

HOTEL ADDRESS

The Mall, Chowrasta, Chauk Bazaar, Darjeeling, West Bengal 734101, 734101 Darjeeling, India

Send Us a Message

Fill out the form below, and one of our concierge specialists will get back to you promptly.