Swissotel Nankai Osaka

542-0076 Osaka Prefecture, Osaka, Chuo-ku Namba 5-1-60, Japan

Guest reviews: 8.6

HOTEL OVERVIEW

You know what struck me first about the Swissotel Nankai Osaka? It’s literally connected to Namba Station – and I mean literally, not in that annoying way people misuse the word. You step off the Nankai line from Kansai Airport and boom, you’re basically in the hotel lobby. After a long flight, that kind of seamless transition feels like a small miracle.

The thing about staying in Namba is that you’re right in the thick of everything, but this place somehow manages to feel like a proper retreat once you get up to your room. I stayed on the 20th floor and honestly, the view over Osaka’s sprawling cityscape at night is something else – all those neon signs and the organized chaos of Dotonbori glowing in the distance. The rooms have that Swiss precision thing going on (makes sense, right?) where everything just works. The shower pressure is fantastic, which might sound trivial but you know how hit-or-miss that can be in Japan. The beds are proper Western-style firm, not the rock-hard futons you sometimes encounter.

What I really appreciated was how the staff seemed to actually know the neighborhood. When I asked about getting to Kuromon Ichiba Market early in the morning, the concierge didn’t just point me toward a map – he told me which entrance to use and mentioned that the tuna guy in the third row makes the best sashimi breakfast. That’s the kind of local intel you can’t Google. The location puts you within walking distance of literally everything that matters in this part of Osaka. Dotonbori’s madness is maybe five minutes away, but when you want to escape the crowds, you can duck into the quieter streets around Hozenji Yokocho for some proper yakitori without the tourist markup.

The breakfast situation is actually pretty solid – they do both Western and Japanese options, and the Japanese spread includes some really good regional stuff, not just the standard hotel fare. I mean, you’re in Osaka, so you should probably be eating street food for breakfast anyway, but it’s nice to have the option. One small thing that bugged me – the elevators get absolutely slammed around 8 AM with business travelers, so if you’re trying to get somewhere quickly in the morning, factor in a few extra minutes. The pool and fitness center are decent enough, though nothing revolutionary. The pool area gets nice light in the afternoon if you’re into that sort of thing.

Here’s what really sells this place for me: it manages to be a legitimate luxury hotel without feeling stuffy or disconnected from the city around it. You can stumble back from a night of hopping between tiny bars in Shinsekai, and the lobby staff will greet you with the same polite efficiency they show the business travelers checking in at noon. Plus, that direct airport connection means you can literally show up jet-lagged and confused, and within twenty minutes you’re in a proper hotel room instead of wandering around Namba with your luggage trying to figure out the subway system. Sometimes the simple logistics matter more than all the fancy amenities in the world.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.0

Comfort: 9.0

Location: 9.6

Free WiFi: 8.5

Facilities: 8.7

Cleanliness: 8.9

Value for money: 8.0

Nicole from Australia (5 November 2024)

9/10

Amazing hotel and location right near Namba Station in Osaka. Beautiful hotel, with lovely city views. Great bar to have drinks and play fun games.

What could be improved: Nothing, everything was exceptional

Prasobchai from Thailand (24 March 2025)

9/10

The reception staffer was happily welcoming , efficient and very helpful - Ms Toko , the trainee who assisted us at check-in and check-out is superb in her work and demeanor , we are most thankful ! The room was reasonably clean and comfortable — no-smoking room/floor means absolutely no-smoking , unlike many other japanese/chinese places. ...

Prasobchai from Thailand (24 March 2025)

9/10

The reception staffer was happily welcoming , efficient and very helpful - Ms Toko , the trainee who assisted us at check-in and check-out is superb in her work and demeanor , we are most thankful ! The room was reasonably clean and comfortable —
no-smoking room/floor means absolutely no-smoking , unlike many other japanese/chinese places. Breakfast was great with many delicacies blending western and japanese choices . Location on top of a centralized train station but we don’t feel any disturbances ; there is a direct rail to the KIX Airport , and we are in the middle of everything Osaka has to offer - great restaurants , shops , department stores, movies/shows, sightseeing places …etc. We-Thai couple have stayed here many times since 30+ years , and will hopefully return again ; this is one of the best hotels in Osaka !!!

What could be improved: BF Room is crowded , felt uncomfortable at 0800h ; and the coffee machines are too sophisticated , creating long wait-lines , while yielding substandard products ! The Hotel is quite old , the room may need refurbishment/remodeling - although still very comfortable. Oh, the rate is on a high side , but just worth the stay !!

Alan from Hong Kong (20 March 2025)

9/10

Location, staff, lounge, bar and breakfast!

What could be improved: Zero

Jennifer from South Africa (18 March 2025)

8/10

Perfectly located. Easy to get around.

What could be improved: Rooms need a bit of a revamp

John from United Kingdom (11 March 2025)

9/10

Good housekeeping and 36th floor bar with great views.

What could be improved: Their top Japanese restaurant was a dud. It was deserted and we were hassled out at 8:25 pm!

Susan from New Zealand (7 March 2025)

9/10

Modern clean, and staff were awesome

Silev from Ireland (6 March 2025)

8/10

Food was excellent on 36th floor and the view is breathtaking. The staff very friendly and helpful.

What could be improved: The hotel overall looks a bit tired. It's most evident in the room and at the restaurant on 36th floor. The tables are worn out.

Maria from Australia (6 March 2025)

9/10

The room was well appointed and very convenient

What could be improved: No it was great

Robinson from United States (6 March 2025)

9/10

Breakfast was amazing.

What could be improved: The bar was closed for Salsa Night. The hotel had a 'cruise ship' vibe going on. That's not a bad thing, but it just isn't my thing.

Simon from Australia (4 March 2025)

8/10

The hotel is in a great location, featuring a well-designed room. However, the shower over the bath can be a bit challenging to use. The room itself is comfortable and quiet. Access to train lines is excellent, as the hotel is situated above one station and next to another. Getting to the Dotonbori area is easy, and there are many other...

Simon from Australia (4 March 2025)

8/10

The hotel is in a great location, featuring a well-designed room. However, the shower over the bath can be a bit challenging to use. The room itself is comfortable and quiet.

Access to train lines is excellent, as the hotel is situated above one station and next to another. Getting to the Dotonbori area is easy, and there are many other attractions within walking distance to explore.

What could be improved: The staff were unhelpful, and understanding the hotel's facilities was challenging. They asked us to scan a QR code that directed us to a webpage filled with unclear options. Even accessing room service was difficult.

SURROUNDINGS

What's nearby:

  • Aiobashi: 1 km
  • Naniwa Park: 750 m
  • Ebisu Bridge: 750 m
  • Glico Man Sign: 750 m
  • Kamomecho Park: 1 km
  • Nipponbashi Park: 800 m
  • Motomachinaka Park: 600 m
  • Takemotoza Monument: 750 m
  • Kamigata Ukiyoe Museum: 700 m
  • Shinsengumi Osaka Tonsho Monument: 1.1 km

Restaurants & cafes:

  • Restaurant Tabola 36: 0 m
  • Restaurant Santa Angelo: 0 m
  • Restaurantl'umiere L'esprit k: 350 m

Top attractions:

  • Tsutenkaku: 1.6 km
  • Shiokusa Park: 1.2 km
  • Aizenzaka Slope: 1.6 km
  • Tenjinzaka Slope: 1.8 km
  • Kanshizume of Wells: 1.8 km
  • Tamade No Waterfall: 1.8 km
  • Nipponbashi Monument: 1.2 km
  • Shimoyamatobashi Monument: 1.5 km
  • Kokoni Sunaba Ariki Monument: 2 km
  • Zojugoi Yasuidoton Dobokukiko Monument: 1.2 km

Public transport:

  • Train Ōsaka Namba: 550 m
  • Train Namba Station: 100 m
  • Metro Osaka Namba Station: 250 m
  • Metro Kintetsu-Nippombashi: 900 m

Closest airports:

  • Kobe Airport: 40 km
  • Itami Airport: 20 km
  • Kansai International Airport: 44 km

ROOMS

  • Estimated price from: $221. Swiss Advantage Queen Room with 1 large double bed for 1 - 2 guests
  • Estimated price from: $248. Swiss Advantage King Room with 1 large double bed for 1 - 1 guests
  • Estimated price from: $259. Swiss Advantage Twin Room with 2 single beds for 1 - 1 guests
  • Estimated price from: $259. Swiss Select Queen Room with 1 large double bed for 1 - 1 guests
  • Estimated price from: $259. Swiss Advantage Room King Plus with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $265. Swiss Select King Room with 1 large double bed for 1 - 1 guests
  • Estimated price from: $276. Swiss Select Twin Room with 2 single beds for 1 - 1 guests
  • Estimated price from: $344. Executive Twin Room with Access to Executive Lounge with 2 single beds for 1 - 1 guests
  • Estimated price from: $366. Junior King Suite with 1 large double bed for 1 - 1 guests
  • Estimated price from: $389. Grand King Room with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $423. Waon Suite King with 1 large double bed for 1 - 1 guests
  • Estimated price from: $496. Deluxe Suite Twin with 2 single beds for 1 - 1 guests
  • Estimated price from: $693. Prestige Suite Twin with 2 single beds for 1 - 1 guests
  • Estimated price from: $2,534. Imperial Suite with 1 extra-large double bed for 1 - 2 guests
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FACILITIES

View:

  • City view
  • View

Bedroom:

  • Linen
  • Wardrobe or closet
  • Extra long beds (> 2 metres)

General:

  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Chapel/shrine
  • Lift
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Kitchen:

  • Coffee machine
  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Wellness:

  • Fitness/spa locker rooms
  • Fitness classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Hot tub/Jacuzzi Additional charge
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre Additional charge
  • Sauna Additional charge

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Languages spoken:

  • English
  • Japanese
  • Korean
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Trouser press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Telephone

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Spa and wellness centre
  • 5 restaurants
  • Private bathroom
  • Fitness centre
  • Parking
  • Free WiFi
  • Air conditioning
  • Room service
  • View
  • Flat-screen TV

Indoor swimming pool:

  • Open all year
  • Adults only
  • Pool/beach towels

Entertainment and family services:

  • Babysitting/child services Additional charge
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HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 7 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

542-0076 Osaka Prefecture, Osaka, Chuo-ku Namba 5-1-60, Japan

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