Tenseien

250-0311 Kanagawa, Hakone, Yumoto 682, Japan 8.7/10

Tenseien Overview

You know what struck me first about Tenseien? The smell of sulfur hit me the moment I stepped out of the taxi – and I mean that in the best possible way. This place sits right in the heart of Hakone-Yumoto, maybe a five-minute walk from the train station, and honestly, you can’t miss the traditional wooden facade even among all the other ryokans lining the street. It’s one of those spots that’s been around forever (I’m talking generations here), and the locals actually know it by name, which always feels like a good sign to me.

The onsen here is what really sets it apart from the dozen other hot spring hotels you’ll pass on your way in. They’ve got this outdoor bath that overlooks the Hayakawa River – well, sort of overlooks it through the trees anyway – and the water temperature is just perfect, not scalding like some places I’ve been to in the area. The indoor baths are split by gender (obviously), but there’s this communal feeling when you’re soaking there in the evening with other guests, everyone kind of quietly unwinding from their day of hiking or temple-hopping. I actually ended up chatting with a couple from Osaka who recommended this incredible soba place just down the hill – that’s the kind of atmosphere this place creates.

What I really appreciated was how they handle the whole ryokan experience without making it feel stuffy or intimidating for first-timers. The staff speaks enough English to help you out, but they’re not hovering or overly formal about it. My room was traditional tatami with futon bedding (which, heads up, might be tough if you have back issues), but the views of the surrounding mountains through those paper screens were honestly worth any minor discomfort. The kaiseki dinner they serve in your room is pretty spectacular – lots of local seasonal stuff, beautifully presented, though I’ll warn you it’s a LOT of food. Breakfast was simpler but hit the spot, especially after a morning soak.

The location is actually perfect for exploring Hakone without dealing with the crowds up at Lake Ashi. You’re right on the Old Tokaido road, so you can walk to several temples and shrines, plus there’s a convenience store literally next door for any random stuff you forgot to pack. Parking is tight if you’re driving – they have spots but you’ll want to arrive early in the day. The 8.7 rating feels about right to me; it’s not luxury in the Western sense, but it’s authentic and comfortable, with that genuine hospitality that makes Japanese ryokans special. If you’re looking for your first real hot springs experience or just want to decompress somewhere that feels genuinely Japanese rather than touristy, Tenseien delivers without breaking the bank.

At a Glance

4-Star Hotel
Guest Rating: 8.7/10 Excellent
Location 250-0311 Kanagawa, Hakone, Yumoto 682, Japan
3 Room Types Various accommodation options
Full Amenities Wide range of facilities

Guest Reviews

8.7
Excellent Based on 10 reviews
Staff
9.0
Comfort
8.8
Location
8.5
Free WiFi
8.4
Facilities
8.9
Cleanliness
9.0
Value for money
8.5
P
Putri
Netherlands
9/10

Here for solo travelling as a female, first time staying at a ryokan. Although English communication is rather limited, staffs are very helpful -- they really tried their best to help and explain how things work there. What could be improved:...

Putri from Netherlands

9/10

Here for solo travelling as a female, first time staying at a ryokan. Although English communication is rather limited, staffs are very helpful -- they really tried their best to help and explain how things work there.

What could be improved: Location was a bit far from the Hakone-Yumoto station, so if you are planning to stay here, I would suggest to pack light! Otherwise prepare to lug your suitcases up and down hill.

23 June 2024
C
Chuying
France
9/10

Nice, clean and comfortable hotel with hot spring. The breakfast is super great. The view in the garden is amazing. it's 15-min from the station of Hakone Yomoto.

22 February 2025
J
Jun
Australia
9/10

Clean, well maintained, good facilities

What could be improved: A bit far to walk from the main train station, but it’s manageable.

19 January 2025
K
Kahlia
Australia
9/10

In a great location, buffet dinner was lovely, room and private outdoor bath was wonderful.

20 December 2024
E
Elvy
United States
9/10

Cleanliness and helpful staffs

14 October 2024
C
Claire
United States
9/10

The gardens and waterfall were magnificent. The room was clean and comfortable. Every employee was helpful. The rooftop onsen was absolutely wonderful; with baths inside and outside. The area is beautiful, and the buffet had many options.

1 October 2024
L
Lee
United States
9/10

Hot Spring was awesome

What could be improved: Staff a limited on English but using translation app works well

12 July 2024
C
Chen
United States
9/10

Staff was so helpful!!! Breakfast and dinner are delicious!

28 June 2024
R
Rtravel
Germany
9/10

Nice little mountain park of the hotel, stamps to collect for the kids, onsen open until after midnight. Super breakfast and dinner buffet. All in all still fantastic. What could be improved: Toilet looked clean but still smelled. I fixed that by...

Rtravel from Germany

9/10

Nice little mountain park of the hotel, stamps to collect for the kids, onsen open until after midnight. Super breakfast and dinner buffet.

All in all still fantastic.

What could be improved: Toilet looked clean but still smelled. I fixed that by wiping the hidden places myself. At breakfast/dinner, the smell of oil was pungent and clothes then smelled of it.

22 May 2024
A
Alice
United States
9/10

We liked every thing at Tenseien. The staffs were great, very polite, friendly and helpful. The service was exceptional. Our room with a sitting area, 1.5 bathroom and an open aired bath was spacious and comfortable. We loved the roof top onsens...

Alice from United States

9/10

We liked every thing at Tenseien. The staffs were great, very polite, friendly and helpful. The service was exceptional. Our room with a sitting area, 1.5 bathroom and an open aired bath was spacious and comfortable. We loved the roof top onsens and the garden. The whole place was just so beautiful. We enjoyed the garden, the pond and the waterfalls. The hotel was very clean. The restaurant served buffet breakfast and dinner with varieties of food choices for everyone. It’s only 15 to 20 minutes walk to town and train station.

What could be improved: Wish there were options for Kaiseki dinner

22 May 2024

Tenseien Rooms

Choose from 3 accommodation options

Twin Room - Non-Smoking

2 single beds 1 - 2 guests
From $210

Japanese-Style Room with Shared Bathroom - Non-Smoking

2 futon beds 1 - 2 guests
From $210

Twin Room with Tatami Area - Non Smoking

2 single beds 1 - 3 guests
From $362
Book a Room
Image 1 of TenseienImage 2 of Tenseien

Facilities & Amenities

Everything you need for a comfortable stay

General 7
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Soundproof rooms
  • Lift
  • Heating
  • Non-smoking rooms
Kitchen 2
  • Electric kettle
  • Refrigerator
Bathroom 3
  • Bidet
  • Toilet
  • Free toiletries
Outdoors 1
  • Garden
Services 5
  • Vending machine (drinks)
  • Luggage storage
  • Wake-up service
  • 24-hour front desk
  • Meeting/banquet facilities Additional charge
Wellness 5
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Sauna
Activities 1
  • Karaoke Additional charge
Food & Drink 1
  • Restaurant
Accessibility 1
  • Upper floors accessible by elevator
Languages spoken 2
  • Japanese
  • Chinese
Safety & security 1
  • Safety deposit box
Media & Technology 3
  • Flat-screen TV
  • Telephone
  • TV
Most popular facilities 8
  • Non-smoking rooms
  • Restaurant
  • Private parking
  • Spa and wellness centre
  • Free WiFi
  • Hot spring bath
  • 24-hour front desk
  • Exceptional breakfast

Tenseien Location

250-0311 Kanagawa, Hakone, Yumoto 682, Japan

What's nearby

Odawara Castle 6 km
Odawara Kokian 5 km
Taiko no Iwaburo 6 km
Kei Hiraga Museum 750 m
Chokozan Shoutaiji 3.4 km
Hatajuku Ichirizuka 4.4 km
Okada Museum of Art 6 km
Forest Adventure Hakone 1.6 km
Honma Yosegi Art Museum 2.5 km
Suzuhiro Kamaboko Museum 3.9 km

Restaurants & cafes

Cafe/bar茶のちもと 700 m
Cafe/bar豆腐処 萩野 650 m
Cafe/bar画廊喫茶ユトリロ 800 m

Top attractions

Pola Museum 10 km
Hakone Gora Park 8 km
Hakone Checkpoint 9 km
Hakone Museum of Art 8 km
Hakone Lalique Museum 12 km
Venetian Glass Museum 11 km
Hakone Open-Air Museum 7 km
Buddhist Stoneworks at Motohakone 8 km
Hakone Botanical Garden of Wetlands 13 km

Natural beauty

Waterfall Chisuji Falls 5 km

Ski lifts

Yeti 1 44 km
Yeti 2 44 km
Yeti 3 44 km

Beaches in the neighbourhood

Miyukinohama Beach 6 km

Public transport

Train Tonosawa Station 1.6 km
Train Hakone-Yumoto Station 1.1 km

Closest airports

Oshima Airport 81 km
Tokyo Haneda Airport 97 km

Get in Touch

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    Contact Information

    250-0311 Kanagawa, Hakone, Yumoto 682, Japan
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