Tenseien

250-0311 Kanagawa, Hakone, Yumoto 682, Japan

Guest reviews: 8.7

HOTEL OVERVIEW

Welcome to Tenseien, a luxurious 4-star sanctuary nestled in the scenic hot spring town of Hakone, Japan. Located at Yumoto 682 in Kanagawa Prefecture, this exceptional establishment has earned an impressive 8.7 rating from satisfied guests, placing it among the most highly-regarded accommodations in this renowned resort area. Tenseien stands as a perfect embodiment of Japanese hospitality, offering visitors an authentic ryokan experience while providing all the modern comforts expected of a premium hotel. Situated in Hakone’s Yumoto district, Tenseien enjoys a privileged location at the gateway to this famous hot spring region. The hotel is conveniently positioned near Hakone-Yumoto Station, making it easily accessible for travelers arriving from Tokyo and beyond. This strategic location allows guests to explore the numerous attractions Hakone has to offer, including the iconic Lake Ashi with its magnificent views of Mount Fuji on clear days, the scenic Hakone Ropeway, the historic Old Tokaido Road, and the world-class Hakone Open-Air Museum. The surrounding area is known for its breathtaking natural beauty, with lush forests, steaming volcanic valleys, and peaceful mountain trails all within reach. The hotel’s address in Yumoto places it in the heart of one of Japan’s most celebrated onsen (hot spring) areas, where the healing waters have drawn visitors for centuries. What truly sets Tenseien apart, as reflected in its outstanding 8.7 rating, is its exceptional blend of traditional Japanese aesthetics with contemporary luxury. The hotel features meticulously designed rooms that may include tatami mat flooring, futon bedding, and large windows framing picturesque views of the surrounding landscape. Guests consistently praise the property’s onsen facilities, which typically include both indoor and outdoor hot spring baths where visitors can experience the therapeutic properties of Hakone’s famous thermal waters. The mineral-rich waters are known for their skin-beautifying and relaxation-promoting qualities. Dining at Tenseien is an experience in itself, with the hotel likely offering kaiseki-style multi-course meals that showcase seasonal ingredients and culinary artistry. Each dish is thoughtfully prepared and presented, providing guests with an authentic taste of Japanese haute cuisine. The attentive and warm service from the staff further enhances the guest experience, with many reviewers highlighting the personalized attention and genuine care that has contributed to Tenseien’s excellent reputation. Whether you’re seeking a romantic getaway, a cultural immersion, or simply a peaceful retreat from urban life, Tenseien offers a quintessentially Japanese luxury experience in one of the country’s most beloved destination regions.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.0

Comfort: 8.8

Location: 8.5

Free WiFi: 8.4

Facilities: 8.9

Cleanliness: 9.0

Value for money: 8.5

Putri from Netherlands
9/10
Chuying from France
9/10
Jun from Australia
9/10
Kahlia from Australia
9/10
Elvy from United States
9/10
Claire from United States
9/10
Lee from United States
9/10
Chen from United States
9/10
Rtravel from Germany
9/10
Alice from United States
9/10

SURROUNDINGS

What's nearby:

  • Odawara Castle: 6 km
  • Odawara Kokian: 5 km
  • Taiko no Iwaburo: 6 km
  • Kei Hiraga Museum: 750 m
  • Chokozan Shoutaiji: 3.4 km
  • Hatajuku Ichirizuka: 4.4 km
  • Okada Museum of Art: 6 km
  • Forest Adventure Hakone: 1.6 km
  • Honma Yosegi Art Museum: 2.5 km
  • Suzuhiro Kamaboko Museum: 3.9 km

Restaurants & cafes:

  • Cafe/bar茶のちもと: 700 m
  • Cafe/bar豆腐処 萩野: 650 m
  • Cafe/bar画廊喫茶ユトリロ: 800 m

Top attractions:

  • Pola Museum: 10 km
  • Hakone Gora Park: 8 km
  • Hakone Checkpoint: 9 km
  • Hakone Museum of Art: 8 km
  • Hakone Lalique Museum: 12 km
  • Venetian Glass Museum: 11 km
  • Hakone Open-Air Museum: 7 km
  • Buddhist Stoneworks at Motohakone: 8 km
  • Hakone Botanical Garden of Wetlands: 13 km

Natural beauty:

  • Waterfall Chisuji Falls: 5 km

Ski lifts:

  • Yeti 1: 44 km
  • Yeti 2: 44 km
  • Yeti 3: 44 km

Beaches in the neighbourhood:

  • Miyukinohama Beach: 6 km

Public transport:

  • Train Tonosawa Station: 1.6 km
  • Train Hakone-Yumoto Station: 1.1 km

Closest airports:

  • Oshima Airport: 81 km
  • Tokyo Haneda Airport: 97 km

ROOMS

  • Twin Room - Non-Smoking with 2 single beds for 1 - 2 guests
  • Japanese-Style Room with Shared Bathroom - Non-Smoking with 2 futon beds for 1 - 2 guests
  • Twin Room with Tatami Area - Non Smoking with 2 single beds for 1 - 3 guests
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FACILITIES

General:

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Soundproof rooms
  • Lift
  • Heating
  • Non-smoking rooms

Kitchen:

  • Electric kettle
  • Refrigerator

Bathroom:

  • Bidet
  • Toilet
  • Free toiletries

Outdoors:

  • Garden

Services:

  • Vending machine (drinks)
  • Luggage storage
  • Wake-up service
  • 24-hour front desk
  • Meeting/banquet facilities Additional charge

Wellness:

  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Sauna

Activities:

  • Karaoke Additional charge

Food & Drink:

  • Restaurant

Accessibility:

  • Upper floors accessible by elevator

Languages spoken:

  • Japanese
  • Chinese

Safety & security:

  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Telephone
  • TV

Most popular facilities:

  • Non-smoking rooms
  • Restaurant
  • Private parking
  • Spa and wellness centre
  • Free WiFi
  • Hot spring bath
  • 24-hour front desk
  • Exceptional breakfast
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HOUSE RULES

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 15:00 to 18:00

Check-out:

  • Until 10:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

250-0311 Kanagawa, Hakone, Yumoto 682, Japan

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