The Ballantyne, a Luxury Collection Hotel, Charlotte

10000 Ballantyne Commons Parkway, Ballantyne, Charlotte, NC 28277, United States

Guest reviews: 9.2

The Ballantyne, a Luxury Collection Hotel, Charlotte Overview

First Impressions

Honestly, The Ballantyne, a Luxury Collection Hotel, Charlotte surprised me — and I mean that in the best way. You pull up to this five-star property in the Ballantyne neighborhood and there’s something immediately calming about the whole setup. The architecture feels more like an elegant country estate than your typical city hotel, which makes sense once you realize you’re actually in one of Charlotte‘s most upscale planned communities. The moment you step inside, there’s this refined Southern hospitality that doesn’t feel forced or over-the-top.

Location & Setting

What I love about this spot is how it manages to feel secluded while still being incredibly accessible. You’re nestled in Ballantyne Commons, which honestly feels like its own little world — there are walking trails, perfectly manicured green spaces, and you can actually hear birds singing instead of traffic noise. The couples who stay here absolutely get it (they rate the location 9.4, and I can see why). You’re about twenty minutes from Charlotte’s downtown energy when you want it, but far enough away that you can actually decompress. The whole area has this planned community vibe that some people love — everything’s pristine and thoughtfully designed.

The Room Experience

The room I stayed in was genuinely impressive, and I’m someone who’s pretty particular about hotel beds. There’s a reason guests rave about the sleep quality here — the mattresses are that perfect balance of supportive and plush that you just sink into after a long day. The décor leans classic luxury without being stuffy, lots of warm woods and rich fabrics that feel sophisticated but not intimidating. You know what really got me? The attention to lighting — there are actually enough outlets and the bedside controls make sense, which sounds minor but makes such a difference when you’re trying to wind down.

Amenities & Activities

The property really shines when it comes to helping you actually relax and recharge. The tennis court is beautifully maintained (and surprisingly popular — I’d recommend booking ahead), and the fitness center has everything you need without feeling cramped or outdated. What caught me off guard was the fishing — there’s something wonderfully meditative about casting a line in their stocked pond, especially in the early morning when the mist is still rising off the water. The spa treatments are expertly done, though I’d suggest booking well in advance since word has definitely gotten out about the quality here.

Why Guests Love It

This place works because it understands what luxury really means for people seeking restoration — it’s not about flashy amenities or over-the-top service, but about creating space where you can actually breathe. The American breakfast is solid and satisfying, the parking situation is refreshingly stress-free, and the staff seems to genuinely understand that sometimes the best service is knowing when to step back and let guests simply be. Whether you’re a couple looking for a romantic escape or someone who just needs to reset away from city chaos, The Ballantyne delivers that rare combination of refinement and genuine tranquility that’s increasingly hard to find.

Hotel Highlights

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Reviews

Staff: 9.5

Comfort: 9.5

Location: 9.2

Free WiFi: 8.5

Facilities: 9.3

Cleanliness: 9.4

Value for money: 8.5

Hilary from Ireland

10/10

Beautiful property with excellent facilities

Hardemon from United States

10/10

Everything!
Facilities- top notch
Spa- top notch
Service-top notch
Staff- friendly, helpful and professional
Food was top notch.
Five stars

Philip from United Kingdom

10/10

The hotel felt luxurious the minute you drive in - wonderful for a treat or special occasion! They had decorated it so beautifully for Christmas. The staff were excellent at front desk and bar staff

Trevor from United Kingdom

10/10

Very nice

Tamas from United States

10/10

nice hotel with great amenities. the gym was especially top notch.

Jermeisha from United States

10/10

Everything

Ferguson from United States

8/10

The location is very centrally located to so many great shops, restaurants, and right off the highway. The pool area was quiet and clean, and the staff was amazingly accommodating. We interacted with the concierge, front desk, and valet and all were very kind and sociable.

Ariel from United States

10/10

Great location and property. Service was excellent. Amenities and spa were amazing.

Daniel from United States

8/10

Beautiful room, nice bar and convenient location

Lisette from United States

10/10

Beautiful Location and impeccable facilities. I loved the area and all the accessible restaurants and shopping near by. This hotel was truly beautiful and the out doors has something for everyone. Playground for children quietly sit on the green or water, so much seating and space.

Surroundings

What's nearby:

  • Thornhill: 2.7 km
  • Elmstone Park: 2.7 km
  • Parks Farm Park: 4.8 km
  • Park at Blakeney: 5 km
  • Ballantynes Backyard: 2 km
  • Charlotte Nature Museum: 17 km
  • Mc Mullen Creek Greenway: 2.9 km
  • Big Rock Nature Preserve: 2.6 km
  • Ballantyne Community Park: 3.2 km
  • Four Mile, McMullen, and Lower McAlpine Creeks Greenways: 5 km

Restaurants & cafes:

  • Cafe/bar Starbucks: 750 m
  • Restaurant Gallery Restaurant: 400 m
  • Restaurant Effie's Cafe & Grill: 650 m

Top attractions:

  • Latta Park: 19 km
  • Freedom Park: 19 km
  • Mint Museum of Art: 19 km

Natural beauty:

  • Lake Challis Lake: 6 km

Public transport:

  • Train Sharon Road West: 10 km
  • Train I-485/South Boulevard: 9 km

Closest airports:

  • Rock Hill York County Airport: 27 km
  • Charlotte Douglas International Airport: 21 km

The Ballantyne, a Luxury Collection Hotel, Charlotte Rooms

  • Deluxe, Guest room, 1 King with 1 extra-large double bed for 2 adults, 1 child
  • Deluxe, Guest room, 2 Queen with 2 large double beds for 4 adults, 3 children
  • deluxe, Guest room, 1 King, Balcony with 1 extra-large double bed for 2 adults, 1 child
  • Deluxe, Guest room, 2 Queen, Balcony with 2 large double beds for 4 adults, 3 children
  • 1 Bedroom Junior Suite, 1 King with 1 extra-large double bed for 2 adults, 1 child
  • One-Bedroom Presidential Suite with Balcony with 1 extra-large double bed for 2 adults, 1 child
  • Four-Bedroom Cottage with Balcony and Fireplace with 4 extra-large double beds for 8 adults, 7 children
  • Grand Deluxe King Room with Park View with 1 extra-large double bed for 2 adults, 1 child
  • Grand Deluxe Queen Room with Two Queen Beds and Park View with 2 large double beds for 4 adults, 3 children
  • Grand Deluxe Queen Room with Two Queen Beds, Balcony and Park View with 2 large double beds for 4 adults, 3 children
  • One-Bedroom Executive Suite with Balcony with 1 extra-large double bed for 2 adults, 1 child
  • Grand Deluxe King Room with Park View and Balcony with 1 extra-large double bed for 2 adults, 1 child
  • Deluxe Queen Room with Two Queen Beds - Hearing Accessible with 2 large double beds for 2 adults, 1 child
  • One-Bedroom Executive King Suite with Balcony - Mobility Accessible with Tub for 2 adults, 1 child
  • Deluxe King Room - Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child
  • Grand Deluxe King Room with Park View - Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child
  • Grand Deluxe King Room with Balcony and Park View - Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child
  • Deluxe Queen Room with Two Queen Beds and Adapted Tub - Mobility Accessible with 2 large double beds for 2 adults, 1 child
  • Grand Deluxe King Room with Park View - Mobility Accessible with Tub with 1 extra-large double bed for 2 adults, 1 child
  • Grand Deluxe Queen Room with Two Queen Beds and Park View - Mobility Accessible with Tub with 2 large double beds for 2 adults, 1 child
  • Deluxe King Room with Roll-in Shower - Mobility and Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child
  • Grand Deluxe Queen Room with Two Queen Beds and Park View - Mobility and Hearing Accessible with Roll-in Shower with 2 large double beds for 2 adults, 1 child
  • Deluxe King Room with Adapted Tub - Mobility and Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child
  • Deluxe King Room - Hearing Accessible with 1 extra-large double bed for 2 adults
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Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Shuttle service
  • Carbon monoxide detector
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Laptop safe
  • Carpeted
  • Lift
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace

Wellness:

  • Fitness/spa locker rooms
  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna

Activities:

  • Bicycle rental
  • Live sport events (broadcast) Additional charge Off-site
  • Live music/performance Additional charge Off-site
  • Cooking class Additional charge Off-site
  • Themed dinner nights Additional charge
  • Stand-up comedy Additional charge Off-site
  • Temporary art galleries
  • Horse riding Additional charge Off-site
  • Bowling Additional charge Off-site
  • Cycling
  • Hiking Off-site
  • Canoeing Additional charge Off-site
  • Children's playground
  • Fishing Off-site
  • Tennis court Additional charge Off-site

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Accessibility:

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Reception services:

  • Invoice provided
  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities Additional charge

Entertainment and family services:

  • Kids' outdoor play equipment
  • Board games/puzzles

2 swimming pools Pool 1 - indoor Free! Pool 2 - outdoor Free!:

  • Opening times
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Opening times
  • Seasonal
  • All ages welcome
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool

Parking Free public parking is possible on site (reservation is not needed).:

  • Valet parking
  • Accessible parking
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House Rules at The Ballantyne, a Luxury Collection Hotel, Charlotte

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 16:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Age restriction:

  • The minimum age for check-in is 21

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

The Ballantyne, a Luxury Collection Hotel, Charlotte Location

10000 Ballantyne Commons Parkway, Ballantyne, Charlotte, NC 28277, United States

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