The Chancellor on Hobson

1 Hobson Street, 1010 Auckland, New Zealand

Guest reviews: 7.6

HOTEL OVERVIEW

Look, I’ll be straight with you about The Chancellor on Hobson – it’s one of those places that just works, you know? Right on Hobson Street, which honestly couldn’t be more central if they tried. I mean, you’re literally a two-minute walk from the waterfront and about five minutes from Queen Street if you’re into the shopping scene. The building itself has this sort of understated Auckland charm – not flashy, but solid in that reliable Kiwi way. When I first walked in, the lobby had this clean, business-hotel vibe that actually felt more welcoming than sterile, if that makes sense.

What really got me was how they’ve nailed the whole “comfortable without trying too hard” thing. The rooms are properly sized (thank god, because some Auckland hotels think a shoebox is acceptable), and honestly, the beds are way better than you’d expect for a 3.5-star spot. You’ll sleep well here – I actually had to check my phone the first morning because I’d slept so soundly I lost track of time. The bathrooms are modern enough, good water pressure, and they’ve got those little touches that show someone’s paying attention, like decent toiletries and towels that don’t feel like sandpaper. From the higher floors, you get glimpses of the harbor between the other buildings, which is pretty lovely when the afternoon light hits just right.

Here’s the thing though – location is everything with this place, and The Chancellor absolutely delivers. You’re close enough to walk to the Viaduct for dinner (maybe 8-10 minutes), but far enough from the weekend chaos that you won’t be dealing with drunk tourists at 2 AM. The Sky Tower’s right there if you’re into that sort of thing, and catching a bus or train is dead easy since you’re so close to Britomart. Parking can be a bit of a mission in this part of town – well, it’s Auckland city center, so that’s hardly surprising – but the hotel staff actually know their stuff about nearby options. I found the service to be genuinely helpful without being over the top, which is refreshing. They’ll give you proper directions, not just point vaguely down the street. For what you’re paying, especially compared to some of the pricier places closer to the water, you’re getting solid value. It’s not going to blow your mind, but it’ll definitely do the job properly, and sometimes that’s exactly what you need.

HOTEL HIGHLIGHTS

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Reviews

Staff: 8.7

Comfort: 8.1

Location: 9.1

Free WiFi: 7.9

Facilities: 7.7

Cleanliness: 8.1

Value for money: 8.1

Mandy from New Zealand (23 June 2025)

9/10

All of it, great facilities with the gym and a big pool too. Staff were friendly, spacious rooms.

What could be improved: Nothing i can think of

Margaret from New Zealand (22 June 2025)

9/10

Location was great - walking distance to Sky Tower, Viaduct. Parking was very safe & on site. Easy to maneuver around.

Tony from New Zealand (17 June 2025)

9/10

The room was great , bed was very comfortable, room great. Hotel was within 10 minutes to everything I required. Transport close, waterfront, attractions.

What could be improved: TV was a pain, channels spread to far apart or not working.

Grant from New Zealand (15 June 2025)

7/10

Handy to ferries

What could be improved: A little dated but good size

Ana from New Zealand (13 June 2025)

8/10

During my stay with my son, we enjoyed the indoor pool and spa. I would appreciate it if the indoor pool water was a bit warmer during the winter months.

What could be improved: None

Suzanne from Australia (12 June 2025)

9/10

Room was spacious and central for a reasonable price

Cherie from New Zealand (9 June 2025)

9/10

Very clean staff are very helpful, great location. And value for money. The spa and pool are also great.

What could be improved: Our balcony didn't have a table or chair to be able to sit outside.1

Oldfield from New Zealand (5 June 2025)

8/10

Loved the apartment for location

What could be improved: The bath needs a repair

Oladapo from Canada (3 June 2025)

8/10

Location and Staff were excellent What could be improved: Very dated. So significantly retro, needs a lot of renovation to become transported into the present. The bathroom was a nightmare. High steppage bath with low ceiling, couldn’t stand to take a shower! Leeward rooms, those backing out to the front are so under ventilated on the first floor,...

Oladapo from Canada (3 June 2025)

8/10

Location and Staff were excellent

What could be improved: Very dated. So significantly retro, needs a lot of renovation to become transported into the present. The bathroom was a nightmare. High steppage bath with low ceiling, couldn’t stand to take a shower! Leeward rooms, those backing out to the front are so under ventilated on the first floor, especially those under the overhanging triangular roof over the entrance. I would recommend a renovation of the rooms for better experience next time.

Christine from New Zealand (2 June 2025)

9/10

Space and staff.

ROOMS

  • Estimated price from: $90. Studio with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $102. One-Bedroom Suite with 1 large double bed for Max persons: 2
  • Estimated price from: $108. Studio Apartment with 1 double bed for Max persons: 2
  • Estimated price from: $120. Apartment with Balcony with 1 double bed for Max persons: 2
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FACILITIES

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Balcony

Wellness:

  • Fitness
  • Spa facilities
  • Hot tub/Jacuzzi
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Living Area:

  • Desk

Food & Drink:

  • Room service
  • Minibar
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Miscellaneous:

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms

Room Amenities:

  • Socket near the bed
  • Clothes rack
  • Carpeted
  • Ironing facilities
  • Iron

Languages spoken:

  • English

Cleaning services:

  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • CCTV in common areas
  • Smoke alarms
  • Key card access

Services & Extras:

  • Wake-up service

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge

Most popular facilities:

  • Indoor swimming pool
  • Non-smoking rooms
  • Spa and wellness centre
  • Private parking
  • Fitness centre
  • Family rooms
  • Room service
  • Free WiFi
  • 24-hour front desk
  • Laundry

Indoor swimming pool Free!:

  • Opening times
  • Open all year
  • All ages welcome

Parking Private parking is possible on site (reservation is needed) and costs NZD 40 per day.:

  • Parking garage

Other for your stay:

  • Kitchenware
  • Electric kettle
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette
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HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 4 rooms, different policies and additional supplements may apply.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 14:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 10:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

1 Hobson Street, 1010 Auckland, New Zealand

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