




The Grand by SkyCity Overview
You know what surprised me most about The Grand by SkyCity? It’s actually quiet. I mean, you’re right there on Federal Street with all the chaos of downtown Auckland happening around you, but somehow they’ve managed to create this bubble of calm inside. Maybe it’s the thick glass or just smart design, but I slept better here than I expected to.
The location is honestly perfect if you want to be in the thick of things without dealing with the touristy Viaduct crowd. You’re literally a two-minute walk from Queen Street shopping, and the Sky Tower is right there – which is convenient if you’re into that sort of thing, though I’ll admit the views from the upper floors of the hotel are better than what you get from the tower itself. The front desk staff actually told me (without me asking) which rooms have the harbor views versus the city views, which saved me from that awkward upgrade conversation. Speaking of the harbor views… well, you get glimpses of it between buildings, but don’t expect sweeping waterfront vistas. The real treat is watching the city come alive in the morning from those floor-to-ceiling windows.
What really sets this place apart is the attention to small details that matter when you’re jetlagged and cranky. The shower pressure is fantastic – and I mean actually fantastic, not just “good for a hotel.” The beds are firm enough that you don’t sink into oblivion but soft enough that your back doesn’t hate you. They’ve got proper blackout curtains too, which is crucial if you’re trying to reset your sleep schedule. The only minor gripe I have is that the air conditioning can be a bit aggressive when it kicks in, but honestly, after walking around Auckland in summer humidity, I wasn’t complaining too much.
The restaurant situation is solid without being pretentious – you can grab a decent coffee in the morning without having to venture out into Federal Street before you’re human again. Though if you do want to explore, there’s this little Vietnamese place called Pho Real about three blocks down that locals actually eat at, not just tourists. The concierge mentioned it when I asked where she goes for lunch, which I appreciated because it felt like genuine advice rather than the usual scripted recommendations.
Parking is valet only, which runs about $35 a night, but given that trying to find street parking in this part of the city is basically a blood sport, it’s worth it for the sanity alone. Plus, they’re quick about bringing your car around – I never waited more than five minutes, even during the busy evening hours when everyone’s heading out to dinner.
Look, this isn’t the flashiest hotel in Auckland, and it’s not trying to be. It’s just really, really good at being a proper five-star hotel without all the fuss. The kind of place where everything works the way it should, the staff knows what they’re doing, and you can focus on actually enjoying your time in the city instead of dealing with hotel drama. For what it costs, especially given that Auckland hotel prices can be pretty brutal, it delivers exactly what you’d hope for.
Guest Reviews
Location and comfortable hotel
What could be improved: Nothing
Was great. We were there for our wedding anniversary, unfortunately nothing special was done. Even to get a booking, unfortunately concierge seemed unconcerned.
What could be improved: No parking. Staff did not seem too enthusiastic.
The room and other facilities like pool and sauna are the highlights. It was an awesome view. What could be improved: very confusing. as we went there another way from the parking lot and not the entrance way. I expected some toothbrushes and there...
It was a very nice room, comfortable bed and great location
What could be improved: The aircon was a bit noisy.
Anahid at reception was so lovely and welcoming. We had a nice chat with her and she was great at customer service. The hotel as a whole is spotless and feels luxurious. Personal favourite was the gym which is very well kitted out with free weights...
Beautiful room with an amazing view of the sky tower and city
What could be improved: No cutlery that’s all
Clean, helpful staff, posh, they gave us an upgrade and a nice birthday addition to the room as requested.
What could be improved: The room was hot during the night and the aircon was slightly noisy
Always a pleasure staying at the Grand. Our #1 go to whenever visiting auckland
View from the room absolute stunning
Clean great location friendly staff
What could be improved: Homeless hanging round out the front
The location was amazing
The Grand by SkyCity Rooms
Choose from 9 accommodation options
Grand King Room
Grand King Accessible Room
Grand Twin Room
Grand Deluxe King Room
Grand King Room with Harbour View
Grand Deluxe Double room with Sea View
Grand Deluxe Twin Room
Grand Deluxe Suite
Grand Deluxe Harbour View Suite

Facilities & Amenities
Everything you need for a comfortable stay
Bedroom 3
- Linen
- Wardrobe or closet
- Alarm clock
Kitchen 3
- Coffee machine
- Electric kettle
- Refrigerator
Bathroom 9
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Outdoors 3
- Outdoor furniture
- Sun terrace
- Terrace
Wellness 7
- Steam room
- Spa facilities
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa and wellness centre
- Fitness centre
- Sauna
Activities 1
- Casino
Living Area 1
- Desk
Food & Drink 8
- Coffee house on site
- Fruits Additional charge
- Wine/champagne Additional charge
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Accessibility 2
- Wheelchair accessible
- Upper floors accessible by elevator
Room Amenities 1
- Clothes rack
Languages spoken 7
- English
- Hindi
- Indonesian
- Korean
- Malay
- Filipino
- Chinese
Cleaning services 3
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Safety & security 7
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology 6
- iPod dock
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- Pay-per-view channels
Reception services 5
- Invoice provided
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Business facilities 3
- Fax/photocopying Additional charge
- Business centre
- Meeting/banquet facilities Additional charge
Great for your stay 10
- Spa and wellness centre
- Restaurant
- Private bathroom
- Parking
- Air conditioning
- Fitness centre
- Free WiFi
- Room service
- Flat-screen TV
- Family rooms
Indoor swimming pool Free! 4
- Opening times
- Open all year
- All ages welcome
- Heated pool
Entertainment and family services 1
- Babysitting/child services Additional charge
Parking Public parking is possible on site (reservation is not needed) and costs NZD 60 per day. 3
- Valet parking
- Parking garage
- Accessible parking
Other for your stay 15
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Soundproofing
- Carpeted
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
The Grand by SkyCity Location
90 Federal Street, 1010 Auckland, New Zealand
What's nearby
Restaurants & cafes
Top attractions
Natural beauty
Beaches in the neighbourhood
Public transport
Closest airports
Get in Touch
Have questions? We're here to help plan your perfect stay.
