THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA HAKONE Overview
You know what struck me first about The Hiramatsu in Sengokuhara? It’s actually tucked away in this quiet corner of Hakone that most tourists never find – I mean, you’re literally in the middle of nowhere, surrounded by those iconic pampas grass fields that look like something out of a painting. The whole area has this almost mystical quality, especially in the morning when there’s still mist hanging around the mountains. I’ll be honest, finding the place was a bit of an adventure (the GPS got confused on those winding mountain roads), but once you pull up to the entrance, you immediately get why they chose this spot. The building itself is all clean lines and natural wood – very Japanese minimalist but warm, not cold. The staff actually remembered my name from check-in throughout my stay, which sounds small but really isn’t when you’re used to big chain hotels.
What really sets this place apart is how they’ve managed to make luxury feel… well, not stuffy. The rooms have these massive windows that frame the Hakone mountains like living artwork, and honestly, I spent way too much time just sitting there with my coffee watching the light change throughout the day. The onsen experience here is something else entirely – it’s not just about the hot springs (though they’re incredible), it’s about the whole ritual of it. They have both indoor and outdoor baths, and soaking in the outdoor one while snow was falling? That’s the kind of moment that makes you understand why people travel. The restaurant situation is handled by Hiramatsu, which if you know Japanese fine dining, you know is serious business. I’m talking about kaiseki meals that are basically edible art – each course tells a story about the season and the region. Fair warning though, dinner reservations book up fast, especially during autumn when everyone comes for the foliage.
The location in Sengokuhara is actually perfect if you want to explore Hakone properly. You’re close enough to hit the major spots – the Hakone Open-Air Museum is maybe ten minutes away, and you can easily get to Lake Ashi or the ropeway – but far enough from the tourist crowds that you feel like you’ve discovered something special. I loved walking through the nearby Sengokuhara Susuki Grasslands in the late afternoon; it’s this sea of golden grass that goes on forever. The hotel can arrange transport, but honestly, having a car makes everything easier up there. One thing to note – this isn’t a place for families with young kids (they actually have age restrictions), so it stays pretty serene. The whole experience feels more like a retreat than a typical hotel stay, which is exactly what you want when you’re trying to decompress from Tokyo’s madness.
Guest Reviews
11 out of ten! What an amazing experience! Food was superb, staff were amazing (special shout out to Shute Ishii who went above and beyond), tranquil, beautiful hotel, with few guests in a lovely setting. Everything was AAA. What could be improved:...
Every single staff member at Hiramatsu was very attentive, kind, professional, and wonderful. We had a fantastic two day stay and want to commend the staff particularly who made our stay so incredible. We stayed on the 3rd floor and were gifted with...
Immaculate rooms, with a million thoughtful touches and discrete professional service. Words cannot describe the amazing experience and I'm so glad to have spent two nights here to celebrate my birthday. What could be improved: Nothing. Everything...
From the beginning I was very impressed with the service. I was met well before the entrance by multiple staff members that helped me with my bags and then was treated to a welcome drink upon entering. We went over the schedule for the day and...
These guys are after... Perfection. In everything. From the room to the facilities all the way to the service
Perfect service perfect setup
Luxury onsen hotel with to notch service from reservation through to check out. Staff were welcoming and attentive to our needs especially dietary and mobility before and during our stay. Special thanks and recognition to Rina-San, Ishii-san sand...
Great service!
What could be improved: Minimal facilities
excellent
Incredible onsen, fantastic food
What could be improved: Charged for dinner although my daughter was unwell and could not make it
THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA HAKONE Rooms
Choose from 5 accommodation options
Comfort Twin Room
3 F Superior Twin Room
3 F Deluxe Twin Room
3 F Executive Twin Room
1 F Deluxe Twin Room
Facilities & Amenities
Everything you need for a comfortable stay
General 7
- Designated smoking area
- Air conditioning
- Heating
- Soundproof rooms
- Lift
- Facilities for disabled guests
- Non-smoking rooms
Outdoors 2
- Terrace
- Garden
Services 8
- Strollers
- Daily housekeeping
- Trouser press
- Concierge service
- Luggage storage
- Laundry
- 24-hour front desk
- Room service
Wellness 6
- Spa facilities
- Open-air bath
- Hot spring bath
- Massage Additional charge
- Spa and wellness centre Additional charge
- Fitness centre
Activities 1
- Golf course (within 3 km) Additional charge
Food & Drink 3
- Wine/champagne Additional charge
- Kid meals Additional charge
- Restaurant
Languages spoken 2
- English
- Japanese
Safety & security 6
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key access
- 24-hour security
Most popular facilities 10
- Non-smoking rooms
- Fitness centre
- Restaurant
- Free parking
- Spa and wellness centre
- Facilities for disabled guests
- Room service
- Free WiFi
- Hot spring bath
- Breakfast
Parking Free private parking is possible on site (reservation is not needed). 1
- Valet parking
THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA HAKONE Location
250-0631 Kanagawa, Hakone, Sengokuhara 1245-337, Japan
What's nearby
Restaurants & cafes
Top attractions
Natural beauty
Ski lifts
Public transport
Closest airports
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