The Okura Heritage Tokyo

105-0001 Tokyo-to, Minato-ku Toranomon 2-10-4, Japan

Guest reviews: 9.5

HOTEL OVERVIEW

Nestled in the heart of Tokyo’s prestigious Minato district, The Okura Heritage Tokyo stands as a testament to luxury and Japanese hospitality excellence. This magnificent 5-star establishment has earned an exceptional 9.5 rating from guests, placing it among the most highly-regarded accommodations in Japan’s vibrant capital. Located at Toranomon 2-10-4, the hotel occupies a prime position in one of Tokyo’s most strategic neighborhoods, seamlessly blending traditional Japanese elegance with contemporary sophistication. The Minato ward, known for housing international embassies, corporate headquarters, and cultural landmarks, provides an ideal setting for discerning travelers seeking both convenience and exclusivity during their Tokyo sojourn. The Okura Heritage Tokyo’s near-perfect guest rating of 9.5 reflects its unwavering commitment to exceptional service and attention to detail. This distinguished property continues the legacy of the renowned Okura brand, offering guests an authentic Japanese luxury experience while incorporating modern amenities and comforts. From the moment you enter the meticulously designed lobby, you’re enveloped in an atmosphere of refined tranquility—a welcome respite from Tokyo’s energetic pace. The hotel’s proximity to Toranomon Hills, a major business and lifestyle complex, makes it particularly attractive for business travelers, while its location within easy reach of Tokyo Tower, Roppongi, and the Imperial Palace ensures leisure visitors can easily explore Tokyo’s most significant attractions. The nearby metro stations provide convenient access to other parts of the city, including the historic Asakusa district, the fashion hubs of Shibuya and Harajuku, and the electronic wonderland of Akihabara. What truly distinguishes The Okura Heritage Tokyo is its seamless integration of traditional Japanese aesthetics with world-class luxury accommodations. Each room and suite is thoughtfully appointed with elegant furnishings that evoke Japan’s rich cultural heritage while providing all the modern conveniences expected by international travelers. The hotel’s culinary offerings are equally impressive, featuring restaurants that showcase both Japanese and international cuisine prepared with meticulous attention to detail and presentation. The exemplary 9.5 rating speaks volumes about the hotel’s dining experiences, personalized service, and immaculate facilities, which might include serene spa treatments, state-of-the-art fitness amenities, and versatile meeting spaces. Whether you’re visiting Tokyo for business or pleasure, The Okura Heritage Tokyo offers an elevated hospitality experience that embodies the perfect harmony between traditional Japanese omotenashi (wholehearted hospitality) and contemporary luxury. Its exceptional reputation among guests makes it not just a place to stay, but a destination in itself—an integral part of the Tokyo experience that creates lasting memories of Japan’s unique blend of tradition and innovation.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.4

Comfort: 9.7

Location: 8.9

Free WiFi: 9.5

Facilities: 9.7

Cleanliness: 9.7

Value for money: 8.7

John from United States (18 April 2024)

10/10

The room was elite. Very spacious, very clean.

What could be improved: Nothing, would go back in a heartbeat.

Lum from Singapore (5 February 2025)

9/10

Most staff were polite and pleasant to guests. What could be improved: Notice part of the buffet section was closed and this caused congestion and slower moving queue even though the place was not at full capacity. Am a returning customer to the hotel partly to try the French breakfast (toast) again. It will be much better if the French menu...

Lum from Singapore (5 February 2025)

9/10

Most staff were polite and pleasant to guests.

What could be improved: Notice part of the buffet section was closed and this caused congestion and slower moving queue even though the place was not at full capacity.

Am a returning customer to the hotel partly to try the French breakfast (toast) again. It will be much better if the French menu could include a bread serving etc as just a slice of toast was not sufficient.

Monique from United Kingdom (4 January 2025)

10/10

Breakfast was excellent in the main dining room on the first floor. There is also a club facility in the tower that is much smaller and more intimate, however the breakfast selection is no where near as large.

Lida from Germany (18 November 2024)

10/10

one of the best Hotels I’ve ever stayed in.. an absolute Dream..the Breakfast @ Yamazato was the best japanese Breakfast i’ve had in my Trip to japan. special Nod goes to the staff for being so kind and accommodating.

Lary from United States (14 October 2024)

9/10

Breakfast was good enough, but not exciting. The room was among the best we’ve ever had. Comfort and technology led the way. Room was large. View of Tokyo was fun. Staff was very attentive.

What could be improved: Wife thought the pillows could use an upgrade.

Al-sheiby from Austria (8 September 2024)

10/10

The layout of the property, the efficiency and the excellent service. A shout out to the wonderful staff.

Eva from Netherlands (21 July 2024)

10/10

Luxurious hotel in every aspect, fantastic level of service and cleanliness. We will definitely return here on our next trip to Tokyo.

What could be improved: N/a, it was perfect

Peter from Australia (14 July 2024)

10/10

This was an incredible find. From steam room in the bathrooms to facilities and pool. Restaurants were top class

What could be improved: N/A

Stella from Singapore (10 July 2024)

10/10

It’s spacious. This is my second visit this year, in early Feb and the recent early July
Stuff are polite and engaging

Grace from Hong Kong (4 July 2024)

8/10

Quiet and safe location. The hotel itself is very quiet which was relaxing. I especially like the bathroom design. Amenities and mini-bar very good indeed. Housekeeping is punctual, thorough with cleaning and helpful with minor things like clearing the trash in the evening, pretty much within 5 minutes of receiving our request. Yamazato...

Grace from Hong Kong (4 July 2024)

8/10

Quiet and safe location. The hotel itself is very quiet which was relaxing. I especially like the bathroom design. Amenities and mini-bar very good indeed. Housekeeping is punctual, thorough with cleaning and helpful with minor things like clearing the trash in the evening, pretty much within 5 minutes of receiving our request. Yamazato restaurant tempura is tasty and reasonably priced for the quality. The Spa at Okura Prestige offers good massage therapist.

What could be improved: The staff at Reception, with the exception of the lady who checked me in, were in general very cool and stiff. No one smiled or even said good morning on the 10 days I stayed there. The only people who did was one lady at the driveway and another gentleman who helped me mail a box. It was very different at Okura Prestige just a walkway away from the Heritage. An employee of mine stayed there for 10 days so I was at Prestige as well. The staff at Prestige were totally different. EVERYONE was polite and friendly, from Reception to the Concierge to Door staff. Why the difference?

SURROUNDINGS

What's nearby:

  • Musee Tomo: 150 m
  • Nan-ou Park: 850 m
  • Okamura Chair Museum: 1.3 km
  • Sen-oku Hakukokan Museum: 600 m
  • NHK Museum of Broadcasting: 650 m
  • Naemura Yoshinori Monument: 1.1 km
  • Turning Hill in Akasaka Monument: 1.2 km
  • The Okura Shukokan Museum of Fine Arts: 400 m
  • Japan Sake and Shochu Information Center: 850 m
  • Kaishu Katsu & Ryoma Sakamoto Teacher and Student Monument: 950 m

Restaurants & cafes:

  • Restaurantさ和長: 100 m
  • Restaurant Toh-Ka-Lin: 300 m
  • Restaurantグランドダージリン: 100 m

Top attractions:

  • Tokyo Tower: 1.4 km
  • Sakurada Park: 1.4 km
  • Hinokicho Park: 1.9 km
  • Kensei Kinenkan: 1.5 km
  • Inarizaka Monument: 1.9 km
  • Sanpun-zaka Monument: 1.7 km
  • Tokyo Tower Aquarium: 1.3 km
  • Sony Music Roppongi Museum: 1.8 km
  • Site of the House of Kaishu Katsu: 1.3 km
  • The Former Residence of Naoya Shiga: 1.5 km

Natural beauty:

  • Lake Shinobazu Pond: 6 km

Beaches in the neighbourhood:

  • Odaiba Beach: 6 km

Public transport:

  • Train Shiodome: 1.7 km
  • Metro Kamiyacho Station: 600 m
  • Metro Toranomon Station: 650 m
  • Train Shimbashi Station: 1.6 km

Closest airports:

  • Ibaraki Airport: 94 km
  • Tokyo Haneda Airport: 13 km
  • Narita International Airport: 67 km

ROOMS

  • Estimated price from: $556. [Heritage] King Junior Suite with View Bath - No Club Lounge Access, No Heritage Benefit with 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $587. [Heritage] Twin Junior Suite - No Club Lounge Access, No Heritage Benefit with 2 single beds for 1 - 1 guests
  • Estimated price from: $587. [Heritage] Twin Junior Suite with View Bath- No Club Lounge Access, No Heritage Benefit with 2 single beds for 1 - 1 guests
  • Estimated price from: $609. [Heritage] King Junior Suite - No Club Lounge Access, No Heritage Benefit with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $761. [Heritage] Twin Junior Suite - Non-Smoking with 2 single beds for 1 - 2 guests
  • Estimated price from: $761. [Heritage] Twin Junior Suite with View Bath - Non-Smoking with 2 single beds for 1 - 2 guests
  • Estimated price from: $761. [Heritage] King Junior Suite with View Bath - Non-Smoking with 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $782. [Heritage] King Junior Suite - Non-Smoking with 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $797. [Heritage] Twin Junior Suite with View Bath and Balcony - Non-Smoking with 2 single beds for 1 - 2 guests
  • Estimated price from: $797. [Heritage] King Junior Suite with View Bath and Balcony - Non-Smoking with 1 extra-large double bed for 1 - 2 guests
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FACILITIES

General:

  • Grocery deliveries
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Packed lunches
  • Chapel/shrine
  • Soundproof rooms
  • Lift
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Room service

Kitchen:

  • Refrigerator

Bathroom:

  • Slippers
  • Free toiletries
  • Bathrobe
  • Hairdryer

Outdoors:

  • Garden

Wellness:

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Beauty Services
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna

Living Area:

  • Seating Area

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Languages spoken:

  • English
  • Japanese

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Spa and wellness centre
  • 5 restaurants
  • Fitness centre
  • Parking
  • Free WiFi
  • Air conditioning
  • Room service
  • Airport shuttle
  • Free parking
  • Facilities for disabled guests

Indoor swimming pool Free!:

  • Open all year

Parking Free private parking is possible on site (reservation is not needed).:

  • Valet parking
  • Accessible parking
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HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Age restriction:

  • The minimum age for check-in is 20

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

105-0001 Tokyo-to, Minato-ku Toranomon 2-10-4, Japan

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