The Prince Hakone Lake Ashinoko

250-0592 Kanagawa, Hakone, Motohakone 144, Japan

Guest reviews: 8.8

HOTEL OVERVIEW

You know what struck me first about The Prince Hakone Lake Ashinoko? It’s not trying to be anything other than what it is – a solid lakefront hotel that actually delivers on the whole “wake up to Mount Fuji” promise. I mean, when the weather cooperates (and honestly, it’s pretty hit-or-miss with the fog rolling in off Ashinoko), the view from the lake-facing rooms is legitimately stunning.

The location is sort of perfect if you’re doing the classic Hakone loop. You’re literally a two-minute walk from the pirate ship dock – yeah, those touristy boats that everyone takes but are actually kind of fun – and the old Hakone Checkpoint is right there too. What I really appreciated though was how they’ve managed to feel separated from all the tour bus chaos that happens around Motohakone during the day. Once you’re on the property, especially out on their lakeside terrace, it’s surprisingly peaceful. The building itself has that understated Japanese elegance thing going on without being too precious about it. Check-in was smooth (they’re used to international guests, which helps), and the staff actually seemed to know the area well enough to give decent recommendations beyond the obvious tourist spots.

Here’s the thing about staying here – the rooms are comfortable but not fancy, which honestly felt right for Hakone. You’re not here to hang out in your room anyway. The onsen facilities are probably the real draw, especially the outdoor bath where you can soak while looking out at the lake. I went early morning and had it mostly to myself, which was pretty magical with the mist coming off the water. The hotel gets busy with day-trippers using the onsen, so timing matters if you want a quieter experience. Food-wise, the breakfast buffet was better than expected – good mix of Western and Japanese options, though nothing groundbreaking. For dinner, I’d actually suggest walking into Motohakone proper (maybe 10 minutes) where there are some solid local spots, unless you’re really tired from hiking or just want to stay put. One heads up – if you’re driving, parking can get tight during peak seasons, and the roads around here get pretty congested on weekends. The train-and-bus route is honestly easier, and you end up right at their doorstep anyway. Overall, it’s exactly what a good Hakone hotel should be – comfortable, well-located, and focused on letting you enjoy what you actually came here for, which is soaking in hot springs while staring at Japan’s most famous mountain.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.3

Comfort: 9.3

Location: 9.0

Free WiFi: 8.8

Facilities: 8.9

Cleanliness: 9.3

Value for money: 8.0

Linda from Japan (5 March 2025)

9/10

Beautiful location, lots of parking, large room, and wonderful staff

Enrica from Switzerland (27 March 2025)

9/10

Magnificent place, not very obvious how to get there. Make sure you arrange shuttle bus or taxi well in advance.

Baker from Australia (11 March 2025)

9/10

Great location Close to local sightseeing venues Courtesy bus worked well both from Odawara Station but also to Moto-Hakone Views of Mt Fuji from grounds were fantastic It was great to be within walking distance from Ropeway so could easily pick best time to go up to viewing point. Also walking distance to shrine entrance for Hakone Shrine. Grounds...

Baker from Australia (11 March 2025)

9/10

Great location
Close to local sightseeing venues
Courtesy bus worked well both from Odawara Station but also to Moto-Hakone
Views of Mt Fuji from grounds were fantastic
It was great to be within walking distance from Ropeway so could easily pick best time to go up to viewing point. Also walking distance to shrine entrance for Hakone Shrine.
Grounds were good for a walk and very relaxing

What could be improved: Eating at restaurant is a little pricey but you can get cheaper room service options

Reiner from Indonesia (8 March 2025)

9/10

the location was prime and the architecture felt like taking you back to 80s in japan. it was an authentic experience. the surrounding area of the hotel was exceptional, you had a direct access to lake ashi and could enjoy it all the time. the service staffs were all attentive and helping you to enjoy the stay more What could be improved: the...

Reiner from Indonesia (8 March 2025)

9/10

the location was prime and the architecture felt like taking you back to 80s in japan. it was an authentic experience. the surrounding area of the hotel was exceptional, you had a direct access to lake ashi and could enjoy it all the time. the service staffs were all attentive and helping you to enjoy the stay more

What could be improved: the location were exclusive and it was a downside too, because you cannot enjoy the centre of hakone and shouldwait the shuttle bus or commuting bus to go to another attractions such as gora, togendai station, motohakone, and hakone yumoto

Lay from New Zealand (6 March 2025)

9/10

By the lake

What could be improved: Nothing

Kristin from Australia (23 February 2025)

9/10

EVERYTHING!! The view, the surroundings, the staff, the food, the fluffy towels… and the MASSAGE!!

What could be improved: HDMI port wasn’t working….. didn’t really matter though

Mr from Japan (23 February 2025)

9/10

It was a bit far,but my Husband and I enjoyed our stay in the hotel, amazing view. The staff were very
helpful, clean room, and the food was great .

Jessica from Australia (20 February 2025)

9/10

We stayed here on our honeymoon and the staff were very accommodating to ensure we had the best stay. The onsen was great and it is a lovely setting by Lake Ashi.

What could be improved: The dinner options are quite pricey and all closed by 8/8:30pm.

Dinesh from India (18 February 2025)

9/10

onset super good, room was also good staff too good specially the grey coat lady (trance) at reception , she was way too good 50% marks to her. courtesy level so high that you just say and it been done , never expected it too good. What could be improved: dinner : not as per our taste , need to focus on it if they intend to catch Indian guests,...

Dinesh from India (18 February 2025)

9/10

onset super good,
room was also good
staff too good specially the grey coat lady (trance) at reception , she was way too good 50% marks to her.
courtesy level so high that you just say and it been done , never expected it too good.

What could be improved: dinner : not as per our taste , need to focus on it if they intend to catch Indian guests, some Indian dishes need to be added , no ala carte menu was major negative , food prices way high for buffet.

Ren from Japan (11 February 2025)

9/10

Architecture, location, service staff, room

What could be improved: Dry air, restaurants close too early

SURROUNDINGS

What's nearby:

  • Pola Museum: 8 km
  • Hakone Checkpoint: 4.2 km
  • Onshi Hakone Park: 3.8 km
  • Hatajuku Ichirizuka: 7 km
  • Narukawa Art Museum: 3.3 km
  • Hakone Lalique Museum: 8 km
  • Fuji Ashinoko Panorama Park: 1.1 km
  • Tamamura Toyoo Life Art Museum: 2.8 km
  • Buddhist Stoneworks at Motohakone: 4.7 km
  • Hakone Botanical Garden of Wetlands: 8 km

Restaurants & cafes:

  • Cafe/barそば処 みよし: 3.2 km
  • Cafe/bar小田急 山のホテル ラウンジ: 2.1 km
  • Restaurantレストハウス フジビュー: 9 km

Top attractions:

  • Hakone Gora Park: 9 km
  • Mishima Sky Walk: 11 km
  • Taiko no Iwaburo: 11 km
  • Okada Museum of Art: 9 km
  • Hakone Museum of Art: 8 km
  • Venetian Glass Museum: 8 km
  • Yamanaka Castle Ruins: 10 km
  • Hakone Open-Air Museum: 10 km
  • Forest Adventure Hakone: 19 km

Natural beauty:

  • Lake Lake Ashi: 10 m
  • Mountain Kintokiyama: 11 km
  • Waterfall Chisuji Falls: 8 km

Ski lifts:

  • Yeti 1: 37 km
  • Yeti 2: 37 km
  • Yeti 3: 37 km

Public transport:

  • Train Sounzan: 8 km
  • Train Togendai Station: 5 km

Closest airports:

  • Oshima Airport: 82 km

ROOMS

  • Estimated price from: $234. Double Room - Non Smoking for Max persons: 1
  • Estimated price from: $287. Double Room - Non Smoking with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $296. Twin Room with Garden View - Non Smoking with 2 double beds for 1 - 1 guests
  • Estimated price from: $325. Twin Room with Lake View - Non Smoking with 2 double beds for 1 - 1 guests
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FACILITIES

General:

  • Shuttle service
  • Vending machine (drinks)
  • Air conditioning
  • Lift
  • Heating
  • Family rooms
  • Non-smoking rooms
  • Room service

Kitchen:

  • Electric kettle
  • Refrigerator

Bathroom:

  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Terrace
  • Garden

Wellness:

  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Sauna

Activities:

  • Cycling Off-site
  • Hiking
  • Canoeing Additional charge Off-site
  • Table tennis Additional charge
  • Fishing Additional charge
  • Golf course (within 3 km) Additional charge

Food & Drink:

  • Coffee house on site
  • Kid-friendly buffet
  • Restaurant

Languages spoken:

  • English
  • Japanese

Cleaning services:

  • Trouser press
  • Ironing service
  • Laundry

Safety & security:

  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities

Most popular facilities:

  • Non-smoking rooms
  • 3 restaurants
  • Family rooms
  • Free parking
  • Room service
  • Spa and wellness centre
  • Free WiFi
  • Hot spring bath
  • 24-hour front desk
  • Very good breakfast
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HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 4 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

250-0592 Kanagawa, Hakone, Motohakone 144, Japan

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