The Ritz-Carlton Fukuoka

Everything. From the moment we arrived in front of hotel, until the moment we left the hotel back to airport. Sublime service.

The very polite lady from the bell desk even continue waived us good byes accros the street! That was really touched our hearts. We have been around the world staying in top luxury resorts and hotels, but we never encountered such personal attention and care to their guests! Simply amazing service culture!

If there is an option for rating "Super Excellent", then I would vote that without hesitation!

Thank YOU to Ritz Carlton Fukuoka's team. You guys are the best in the world!!!!

What could be improved: Nothing.

It was the attention to detail here - what you'd expect from a top hotel, but in this case it even exceeded my expectations. For example, they provided very nice and comfortable his and hers pyjamas, in addition to the usual robes. I asked for our room to be cleaned at a specific time every day, to help with our planning of activities, and as far as I could tell they did it almost exactly to the minute requested, without missing a single day. I never had to remind the turndown staff to provide something that the housekeeping had earlier missed, because housekeeping never missed a single item - down to the last type of teabag or coffee capsule.
Front office staff speak impeccable English, and were always very friendly and helpful
The location was terrific, one block from an Avis/Budget rental office (which I utilised for a day trip out), less than 50 yards to a subway station, and walking distance to all the major shopping malls, with good restaurants and convenience stores all around.

What could be improved: Not much to complain about, and it's really getting into minute details here. The housekeeping staff don't speak fluent English, but that's common in most East Asian hotels, and a bit too much to ask for. But they know the basic words like "water," "tea," "chocolates" etc. The bed and pillows were too soft for my liking, but everyone has their own preferences, and to be fair I had a good nights' sleep each time.

As a new hotel, Ritz Carlton Fukuoka is beautifully designed and served as a perfect stay for our anniversary celebration. The room is spacious, comfortable and very practical in terms of layout. We got one facing Hakata Bay and it was especially a great view at sunset and in the evening. Their breakfast selection was delicious and of high quality. We also went to their bar and Japanese restaurant, both phenomenal. Service was lovely, all the staff greet you with a smile. We would stay here again!