The Ritz-Carlton Maui, Kapalua

1 Ritz Carlton Drive, Kapalua, Lahaina, HI 96761, United States

Guest reviews: 8.9

HOTEL OVERVIEW

You know what’s funny about the Ritz-Carlton in Kapalua? Everyone expects it to feel stuffy and overly formal — I mean, it’s the Ritz, right? But honestly, this place gets the balance just right between luxury and that laid-back Maui vibe. The moment you pull up that winding drive (and yeah, it’s a bit of a trek from the main road, but the views start immediately), you realize they’ve positioned this resort so it feels like it’s floating above the coastline. The lobby’s got these massive windows that frame the Pacific, and I swear the trade winds seem to blow right through the space even when you’re inside.

What really got me was how they’ve embraced the whole Kapalua thing — this isn’t just some generic resort that happens to be in Hawaii. The golf course integration is seamless if you’re into that, and the Plantation Course is literally right there, but even if you couldn’t care less about golf, the walking paths wind through areas where you’ll spot native birds that most tourists never see. The beach access is where they really shine though. Forget the crowded stretches down in Kaanapali — you’re looking at D.T. Fleming Beach and Oneloa Bay, which locals actually use, so you know it’s legit. The water’s different here too, clearer somehow, and the snorkeling off Oneloa is honestly better than some of the paid excursions I’ve done.

The rooms… well, you’re paying Ritz prices, but the ocean-facing suites are worth the splurge if you can swing it. I stayed in one of the partial ocean view rooms (which still cost a fortune, let’s be real), and even those give you decent sunrise views if you’re an early riser. The lanais are deep enough to actually use, not just stand on for photos. Service-wise, they’ve got that thing down where staff remember your name without being weird about it, and the concierge team actually knows the island — like, they’ll send you to hole-in-the-wall plate lunch spots in Lahaina instead of just the touristy places. Parking’s complimentary, which sounds basic but you’d be surprised how many luxury places nickel and dime you there. The pools stay pretty quiet during the day since most people head straight to the beach, and honestly, the sunset viewing from the pool deck might be even better than from the beach level. Just don’t expect to find this place buzzing with nightlife — Kapalua shuts down early, and that’s kind of the point.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.3

Comfort: 9.3

Location: 9.1

Free WiFi: 9.0

Facilities: 8.9

Cleanliness: 9.4

Value for money: 7.6

Tracy from United States

9/10

The staff members were exceptional! We had an amazing experience! Dinner at The Banyan Tree was so delicious! From
Start to finish everything was beyond our expectations.

Matthew from United States

9/10

Great room service. All clean everyday. Really enjoyed the beaches, pools, and amazing restaurants.

Karim from United States

9/10

Room, Pools and poolside, beach, stores and other amenities, scenery and surrounding nature

Collier from United States

9/10

Beaches nearby was great. Kapalua area is beautiful and so is the resort. Close to golf courses and few restaurants.

Julie from Australia

9/10

Central, quiet and beautifully maintained

Pieter from Belgium

9/10

Amazing stay to stay forever in our minds. 12.000 km of travelling but 👌🏻

Jennifer from United States

9/10

The resort was 10 stars!

Ning from United States

9/10

the beautiful landscape, the pools and comfortable rooms, great service staff

Asahi from United Kingdom

9/10

amentities, bath in room, very large rooms

Kelly from United States

9/10

quiet and beautiful hotel

SURROUNDINGS

What's nearby:

  • Pohaku Park: 1.3 km
  • Wahiku Park: 12 km
  • Hui O Pohaku Park: 5 km
  • James Campbell Park: 16 km
  • Honokawai Beach Park: 4.7 km
  • Honokowai Beach Park: 6 km
  • Kekaa Open Space Park: 8 km
  • Kelawea Mauka III Park: 16 km
  • Kelawea Mauka Makai Park: 16 km

Restaurants & cafes:

  • Restaurant Kai Sushi: 200 m
  • Restaurant The Terrace: 200 m
  • Cafe/bar The Coffee Store: 2.7 km

Natural beauty:

  • Peak Pu'Uoka'Pu'u (208m): 3.2 km

Beaches in the neighbourhood:

  • Napili Beach: 1.8 km
  • Kapalua Beach: 1.8 km
  • Oneloa Bay Beach: 700 m
  • D.T. Fleming Beach: 600 m
  • Slaughterhouse Beach: 2.4 km

Public transport:

  • Train Sugarcane Train: 15 km
  • Train Lahaina Kaanapali and Pacific Railroad: 15 km

Closest airports:

  • Lanai Airport: 37 km*
  • Kahului Airport: 52 km
  • Kapalua Airport: 5 km

ROOMS

  • Terrace King or Queen Room with 1 extra-large double bed and 1 large double bed for 4 adults, 3 children
  • Deluxe King or Queen Room with 1 extra-large double bed and 1 large double bed for 3 adults, 2 children
  • Deluxe King or Queen Room with Ocean View with 1 extra-large double bed for 3 adults, 2 children
  • Residential One-Bedroom Suite with Garden View with 1 extra-large double bed for 4 adults, 3 children
  • King Room with Resort View - Club level with 1 extra-large double bed for 3 adults, 2 children
  • King Room with Ocean View - Club Level with 1 extra-large double bed for 3 adults, 2 children
  • One-Bedroom King Suite with Gardenview with 1 extra-large double bed for 4 adults, 3 children
  • One-Bedroom Ocean Front King Suite with 1 extra-large double bed for 4 adults, 3 children
  • Residential One-Bedroom Suite with Ocean View with 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
  • Residential Two-Bedroom Suite with Garden View with 2 × 1 extra-large double bed, 1 sofa bed and 2 large double beds for 6 adults, 5 children
  • Residential Two-Bedroom Suite with Ocean View with 2 × 1 extra-large double bed and 2 × 2 large double beds for 6 adults, 5 children
  • One-Bedroom King Suite with Ocean View with extra-large double bed, 1 extra-large double bed, sofa bed and 1 sofa bed for 4 adults, 3 children
  • Residential Two-Bedroom Suite Ocean Front with 2 × 1 extra-large double bed and 2 × 2 large double beds for 6 adults, 5 children
  • Residential One-Bedroom Suite Ocean Front with extra-large double bed, 1 extra-large double bed, sofa bed and 1 sofa bed for 4 adults, 3 children
  • One-Bedroom King Suite with Sofa Bed - Club Level with 1 extra-large double bed for 2 adults, 1 child
  • Ritz-Carlton Suite, Club lounge access, 1 King, Oceanfront for 4 adults, 3 children
  • Deluxe King Room with Partial Ocean View and Roll-in Shower - Mobility Accessible with 1 extra-large double bed for 3 adults, 2 children
  • Deluxe Room with Resort View and Roll-in Shower - Mobility Accessible with 1 extra-large double bed for 3 adults, 2 children
  • Deluxe Queen Room with Two Queen Beds and Ocean View with 2 large double beds for 4 adults, 3 children
  • Deluxe Queen Room with Two Queen Beds and Resort View with 2 large double beds for 4 adults, 3 children
  • Fire Lanai One-Bedroom Suite - Club Lounge Access for 4 adults, 3 children
  • Deluxe King Room with Fire Lanai Golf View with 1 extra-large double bed for 3 adults, 2 children
  • Deluxe Queen Room with Fire Lanai Golf View with 2 large double beds for 4 adults, 3 children
  • Deluxe King Room with Fire Lanai Ocean View with 1 extra-large double bed for 3 adults, 2 children
  • Deluxe Queen Room with Fire Lanai Ocean View with 2 large double beds for 4 adults, 3 children
  • Deluxe King Room with Partial Ocean View - Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child
  • Deluxe King Room with Resort View - Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child
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FACILITIES

General:

  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Packed lunches
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoors:

  • Outdoor fireplace
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Terrace
  • Garden

Wellness:

  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna Additional charge

Activities:

  • Bicycle rental
  • Tour or class about local culture
  • Happy hour Additional charge
  • Walking tours Additional charge
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Kids' club Additional charge
  • Entertainment staff
  • Snorkelling Additional charge
  • Horse riding Additional charge Off-site
  • Diving Additional charge
  • Hiking
  • Canoeing Additional charge
  • Children's playground
  • Golf course (within 3 km) Additional charge
  • Tennis court

Food & Drink:

  • Coffee house on site
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Restaurant

Languages spoken:

  • English
  • Japanese

Cleaning services:

  • Daily housekeeping
  • Trouser press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Safety deposit box

Reception services:

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Restaurant
  • Parking
  • Spa and wellness centre
  • Free WiFi
  • Fitness centre
  • Family rooms
  • Shuttle service (free)
  • Room service
  • Facilities for disabled guests
  • Non-smoking rooms

Entertainment and family services:

  • Kids' outdoor play equipment
  • Babysitting/child services Additional charge

Parking Private parking is possible on site (reservation is not needed) and costs U S$65 per day.:

  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
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HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 16:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 00:00 to 12:00

Age restriction:

  • The minimum age for check-in is 21

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

HOTEL ADDRESS

1 Ritz Carlton Drive, Kapalua, Lahaina, HI 96761, United States

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