The Ritz-Carlton, Nikko

321-1661 Tochigi, Nikko, Chugushi 2482, Japan

Guest reviews: 9.2

HOTEL OVERVIEW

The Ritz-Carlton, Nikko, a prestigious 5-star accommodation, stands as an epitome of luxury and refinement in the serene landscapes of Nikko, Japan. Nestled at Chugushi 2482 in the Tochigi prefecture, this exceptional hotel has earned an outstanding rating of 9.2, testament to its commitment to excellence and guest satisfaction. The property seamlessly blends with its surroundings, offering visitors an authentic Japanese experience while maintaining the world-class standards synonymous with The Ritz-Carlton brand. Located in the historic city of Nikko, a UNESCO World Heritage site, the hotel provides an ideal base for exploring the area’s cultural treasures, including the renowned Toshogu Shrine, the sacred Shinkyo Bridge, and the breathtaking Lake Chuzenji. The natural beauty of Nikko National Park, with its majestic waterfalls and ancient cedar forests, creates a tranquil backdrop for this luxurious retreat. As you step into The Ritz-Carlton, Nikko, you are immediately enveloped in an atmosphere of refined elegance that harmoniously incorporates elements of traditional Japanese aesthetics with contemporary comfort. The exceptionally high rating of 9.2 reflects the hotel’s unwavering dedication to providing impeccable service and attention to detail. Guest accommodations are thoughtfully designed to offer panoramic views of the surrounding mountains and Lake Chuzenji, creating a sense of being one with nature while enjoying the height of luxury. The rooms and suites feature authentic Japanese design elements, including tatami areas and minimalist décor, alongside plush bedding and state-of-the-art amenities that ensure a comfortable and memorable stay. The hotel’s onsen (hot spring baths) are a highlight, drawing from the region’s natural thermal waters to offer a deeply relaxing and culturally authentic experience. These traditional baths, separated by gender according to Japanese custom, provide guests with the opportunity to immerse themselves in one of Japan’s most cherished rituals. The culinary journey at The Ritz-Carlton, Nikko is nothing short of extraordinary, showcasing the finest Japanese cuisine prepared with locally-sourced ingredients that celebrate the seasons. The hotel’s restaurants offer a range of dining experiences, from intimate kaiseki multi-course meals to international favorites with a Japanese twist. The bar, with its carefully curated selection of Japanese whiskeys and sake, provides a sophisticated setting to unwind after a day of exploration. For those seeking rejuvenation, the spa incorporates ancient Japanese healing practices alongside modern treatments, creating a holistic approach to wellness that nourishes both body and spirit. The knowledgeable concierge team, reflected in the hotel’s impressive 9.2 rating, stands ready to arrange personalized experiences that range from guided tours of Nikko’s historical sites to seasonal activities such as cherry blossom viewing in spring or vibrant foliage excursions in autumn. Whether you’re seeking a cultural immersion, a nature retreat, or simply a luxurious escape, The Ritz-Carlton, Nikko offers an unparalleled experience that embodies the beauty, tradition, and hospitality of Japan.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.4

Comfort: 9.8

Location: 9.4

Free WiFi: 10

Facilities: 9.7

Cleanliness: 9.8

Value for money: 8.3

Gillian from United Kingdom (3 May 2023)

10/10

stunning location, helpful staff, immaculate amenities

Gregory from United States (6 February 2025)

10/10

We were expecting a fine hotel experience for our trip to Nikko but experienced so much more at the Ritz Carlton. Elevated, serene, beautiful facilities and accommodations along with one superlative food experience, made for one of our favorite stays anywhere, ever. Both of our rooms were wonderful, but the suite was just wonderful. All of the...

Gregory from United States (6 February 2025)

10/10

We were expecting a fine hotel experience for our trip to Nikko but experienced so much more at the Ritz Carlton. Elevated, serene, beautiful facilities and accommodations along with one superlative food experience, made for one of our favorite stays anywhere, ever. Both of our rooms were wonderful, but the suite was just wonderful. All of the food was very good during our stay, but our omakase experience - our favorite sushi ever and one of our favorite meals ever. (For what it's worth, I have never used 'ever' so often in a review) Consistently friendly, helpful staff as well. This is a unique and special place and I fully expect that we'll retreat here again on future trips to Tokyo.

What could be improved: The hotel is a very good distance from the train station and Nikko proper so be prepared for long and winding taxi rides to and from (to give you a sense of the distance, iirc I think they were around $40+ each way). That said, it's a very pretty drive and there's a reason the Nikko is where it is - in the mountains, abutting the lake, (very) proximate to waterfalls, with gorgeous vistas from our lakeside rooms.

Hugues from Japan (8 December 2024)

9/10

Special mention for the whisky’s bar. Onsen also, excellent. People smiling all the time.

Gladilyn from Japan (24 November 2024)

10/10

Our room was very comfortable. The hotel is near from the tourist spots

What could be improved: Nothing!

Shufen from Vietnam (20 November 2024)

9/10

Quite and peaceful

Long from Singapore (4 November 2024)

10/10

Breakfast great, albeit a bit too much.

What could be improved: Nothing to suggest.

Abigail from United Kingdom (13 September 2024)

10/10

Beautifully designed hotel. The rooms are huge and havw great views. We had the teppanyaki for dinner which was superb. The onsen was a really relaxing experience.

What could be improved: Nothing

Peter from Switzerland (28 April 2024)

8/10

Beautiful design and view. Lounge and Bar are very good

What could be improved: The Japanese restaurant has zero atmosphere. A minimal dress code should be imposed to avoid shorts and gym wear. Loud and unpleasant.
A carpet in the room would be more cozy

Bickley from Hong Kong (8 March 2024)

9/10

Everything. Good food, Good accommodation, Good services, Beautiful scenery, Beautiful insen,
Can you tell me anywhere else in Japan better than Nikko Ritz Carlton ? If there is , I get ready my trip 😃

What could be improved: Not ready have .

Ilya from United Kingdom (13 January 2024)

9/10

Everything apart from a poor choice of vegan options across the menus in both restaurants.

What could be improved: Everything apart from a poor choice of vegan options across the menus in both restaurants.

SURROUNDINGS

What's nearby:

  • Yomeimon: 14 km
  • Shinkyo Bridge: 15 km
  • Ashio Copper Mine: 11 km
  • Senjogahara Field: 8 km
  • Nikko National Park: 0 m
  • Akagane Shinsui Park: 12 km
  • Nishi Rokuban Garden: 1.7 km
  • Nikko Yumoto Ski Park: 13 km
  • Sakana to Mori no Kansatsuen: 5 km
  • Ashio Environment Study Center: 12 km

Restaurants & cafes:

  • Cafe/barさざ波: 550 m
  • Restaurant Kotoku Farm: 11 km
  • Cafe/bar含満の茶屋: 14 km

Top attractions:

  • Urushi Museum: 17 km

Natural beauty:

  • Lake Chuzenji Lake: 1.7 km
  • Waterfall Kegon Falls: 500 m

Ski lifts:

  • Marunuma Lift 7: 25 km
  • Marunuma Pair Lift 3: 25 km
  • Marunuma Pair Lift 8: 25 km

Public transport:

  • Train Nikko Station: 17 km
  • Train Tobu Nikko Station: 16 km

ROOMS

  • Estimated price from: $888. Riverside Garden View, Guest room, 1 King, Balcony with 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $964. Riverside Garden View, Guest room, 2 Double, Balcony with 2 double beds for 1 - 1 guests
  • Estimated price from: $997. Mount Nantai View, Guest room, 1 King, Balcony with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $1,030. Mount Nantai View, Guest room, 2 Double, Balcony with 2 double beds for 1 - 1 guests
  • Estimated price from: $1,063. Lake Chuzenji View, Guest room, 1 King, Balcony with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $1,096. Lake Chuzenji View, Guest room, 2 Double, Balcony with 2 double beds for 1 - 1 guests
  • Estimated price from: $1,550. Lake Chuzenji View, Suite, 1 King, Sofa bed, Balcony with 1 extra-large double bed and 1 sofa bed for 1 - 2 guests
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FACILITIES

View:

  • View

General:

  • Shared lounge/T V area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Kitchen:

  • Coffee machine

Bathroom:

  • Free toiletries

Outdoors:

  • Picnic area
  • Balcony
  • Terrace
  • Garden

Wellness:

  • Fitness/spa locker rooms
  • Yoga classes
  • Fitness
  • Full body massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Activities:

  • Bicycle rental Additional charge
  • Tour or class about local culture Additional charge
  • Bike tours
  • Walking tours
  • Cycling Off-site
  • Hiking Off-site
  • Canoeing Additional charge Off-site

Food & Drink:

  • Coffee house on site
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Wheelchair accessible

Languages spoken:

  • English
  • Japanese
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Reception services:

  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge

Most popular facilities:

  • Non-smoking rooms
  • Fitness centre
  • 2 restaurants
  • Private parking
  • Room service
  • Facilities for disabled guests
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast

Entertainment and family services:

  • Kids' outdoor play equipment
  • Board games/puzzles

Parking Private parking is possible on site (reservation is needed) and costs ¥3,000 per day.:

  • Electric vehicle charging station
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HOUSE RULES

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

321-1661 Tochigi, Nikko, Chugushi 2482, Japan

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