The Terrace

Franz Josef, New Zealand 8.5/10

The Terrace Overview

You know what struck me first about The Terrace? It’s actually got this perfect spot on Cowan Street where you can see the glacier from some rooms, but you’re not stuck in the middle of all that tourist chaos on the main drag. I mean, Franz Josef can get pretty hectic during peak season – especially January and February when every tour bus in New Zealand seems to roll through – but being just off the beaten path here makes a real difference. The building itself has this understated elegance that honestly surprised me. It’s not trying too hard to be rustic mountain lodge or sleek modern, just sort of… right for the place, if that makes sense.

What really won me over was how the staff actually knew the area. Not just the standard “glacier tours leave at 9am” stuff, but real local intel. The guy at reception told me about this walking track behind the township that hardly anyone uses – starts near the school and winds up toward the Waiho River. Turns out it’s where locals go when they want to escape the crowds, and you get these incredible views of the Southern Alps without fighting for photo spots with fifty other people. The rooms themselves are solid – clean, comfortable beds, and honestly the soundproofing is better than you’d expect. Franz Josef isn’t exactly a party town, but when the helicopter tours start up in the morning (usually around 7:30), you’ll appreciate not hearing every rotor blade.

The whole place just feels like someone put thought into it without overthinking it. Little touches like having actual hangers in the closet instead of those theft-proof things that never work, or keeping the heating at a reasonable temperature so you don’t wake up feeling like you’re in the Sahara. Parking’s right there – no hunting around side streets or paying extra fees. And here’s something I really appreciated: they’ve got this covered area where you can gear up for hikes without standing in the rain, which in Franz Josef is pretty much a necessity. The weather changes fast here, and I watched more than one family scrambling to put on rain jackets in a downpour. Look, it’s not going to blow your mind with luxury amenities, but it gets everything right that actually matters when you’re using a place as base camp for exploring one of the most spectacular parts of New Zealand. The 8.5 rating makes sense – it’s the kind of place that does what it promises without any fuss or disappointment.

At a Glance

Guest Rating: 8.5/10 Excellent
Location 15 Cowan Street, 7856 Franz Josef, New Zealand
7 Room Types Various accommodation options
Full Amenities Wide range of facilities

Guest Reviews

8.5
Excellent Based on 10 reviews
Staff
9.1
Comfort
9.0
Location
9.4
Free WiFi
8.9
Facilities
8.5
Cleanliness
8.9
Value for money
8.4
K
Keryn
Australia
9/10

Location, receiving texts with information about activities available in the town, large and comfortable rooms

17 June 2025
P
Patricia
United States
9/10

Really appreciated the small kitchenette and all the utensils, dishcloths, large shower with great water pressure, large size of the room and TV. Staff was helpful with suggestions of activities - including the path to view the elusive glow worms. ...

Patricia from United States

9/10

Really appreciated the small kitchenette and all the utensils, dishcloths, large shower with great water pressure, large size of the room and TV. Staff was helpful with suggestions of activities - including the path to view the elusive glow worms.

What could be improved: Only negative was pulling luggage over the larger sized loose gravel driveway to access motel rooms in the rear. I realize paving in a remote area with season ground freezing is silly. But, can’t think of a means to help here.

11 June 2025
Y
Yanfai
Hong Kong
9/10

Location is perfect to us.

7 June 2025
J
John
United Kingdom
8/10

The room was a good size with good facilities

What could be improved: The room was a little dated and the location of the TV made it difficult to watch comfortably

6 June 2025
F
Francisco
Australia
9/10

Close to everything in the city; you park your car in front of your room; you can have your breakfast at the room, with groceries bought from a store that is 100 metres away. Room is well equipped. What could be improved: Sincerely, nothing that I...

Francisco from Australia

9/10

Close to everything in the city; you park your car in front of your room; you can have your breakfast at the room, with groceries bought from a store that is 100 metres away. Room is well equipped.

What could be improved: Sincerely, nothing that I can remember.

19 May 2025
S
Stephen
Australia
9/10

Staff were outstanding ! Room was spacious well equipped and very spacious

What could be improved: Loved everything

12 May 2025
L
Lara
Australia
9/10

Great location, great views from the room. The room had everything we needed. We stayed in many motels/hotels during our 3 weeks in New Zealand and I would say that the room we had at the Terrace had the most comfortable bed. Highly recommend this...

Lara from Australia

9/10

Great location, great views from the room. The room had everything we needed. We stayed in many motels/hotels during our 3 weeks in New Zealand and I would say that the room we had at the Terrace had the most comfortable bed. Highly recommend this motel. Also had a great meal at Alice May just next door to the motel.

What could be improved: Nothing

7 May 2025
K
Kristy
Australia
9/10

A nice place to stay, walking distance from town, restaurants and pubs. Friendly owners 😊.

5 May 2025
M
Mick
Australia
9/10

Excellent

What could be improved: Needs to improve door locks.

4 May 2025
K
Kym
Australia
9/10

Beds very comfortable and room very clean. Bathroom had a walk in spacious shower.

What could be improved: Only one sink and that was located in the bathroom.

2 May 2025

The Terrace Rooms

Choose from 7 accommodation options

King Studio

2 x 1 extra-large double bed and 1 single bed Max persons: 2
From $119

King Studio with Kitchen

1 extra-large double bed Max persons: 2
From $136

One-Bedroom Apartment

1 single bed, 1 extra-large double bed and 1 sofa bed Max persons: 2
From $139

Superior Studio with Kitchen

1 single bed and 1 extra-large double bed Max persons: 2
From $139

Studio with Kitchen and Mountain View

1 single bed and 1 extra-large double bed Max persons: 2
From $139

One-Bedroom Apartment with Kitchen and Spa Bath

1 single bed and 1 extra-large double bed Max persons: 2
From $151

Two-Bedroom Apartment

2 single beds, 1 double bed and 1 sofa bed Max persons: 4
From $190
Book a Room
Image 1 of The TerraceImage 2 of The Terrace

Facilities & Amenities

Everything you need for a comfortable stay

Private bathroom Hairdryer Shower Hiking Flat-screen TV Non-smoking rooms Free parking Family rooms Room service Airport shuttle Free WiFi Heating
Bedroom 3
  • Linen
  • Wardrobe or closet
  • Alarm clock
Kitchen 5
  • Dining table
  • Toaster
  • Kitchenware
  • Electric kettle
  • Refrigerator
Bathroom 8
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Outdoors 2
  • Outdoor furniture
  • BBQ facilities
Wellness 2
  • Hot tub/Jacuzzi Additional charge
  • Spa and wellness centre Additional charge
Activities 4
  • Horse riding Additional charge
  • Hiking
  • Canoeing Additional charge
  • Fishing Additional charge
Living Area 2
  • Dining area
  • Seating Area
Food & Drink 1
  • Tea/Coffee maker
Accessibility 3
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit located on ground floor
Languages spoken 2
  • English
  • Filipino
Cleaning services 2
  • Daily housekeeping
  • Laundry Additional charge
Safety & security 2
  • Fire extinguishers
  • Smoke alarms
Media & Technology 6
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Reception services 5
  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
Most popular facilities 9
  • Non-smoking rooms
  • Spa and wellness centre
  • Free parking
  • Family rooms
  • Room service
  • Facilities for disabled guests
  • Airport shuttle
  • Free WiFi
  • Tea/coffee maker in all rooms
Other for your stay 13
  • Electric blankets
  • Designated smoking area
  • Heating
  • Private entrance
  • Carpeted
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

The Terrace Location

15 Cowan Street, 7856 Franz Josef, New Zealand

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    Contact Information

    15 Cowan Street, 7856 Franz Josef, New Zealand
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