The Tokyo Station Hotel

100-0005 Tokyo-to, Chiyoda-ku Marunouchi 1-9-1, Japan

Guest reviews: 9.4

HOTEL OVERVIEW

The Tokyo Station Hotel, a prestigious 5-star accommodation, stands as an emblem of luxury and heritage in the heart of Japan’s bustling capital. Nestled within the historic Marunouchi district at 1-9-1 Marunouchi, Chiyoda-ku, this architectural masterpiece is seamlessly integrated with Tokyo Station, one of the city’s most vital transportation hubs. With an exceptional guest rating of 9.4, this distinguished hotel has consistently earned its reputation as one of Tokyo’s premier lodging destinations, delighting travelers with its perfect blend of classic European elegance and impeccable Japanese hospitality. The hotel’s strategic location provides unparalleled convenience for both business and leisure travelers, offering direct access to bullet trains, subway lines, and airport transfers, while simultaneously placing guests moments away from the Imperial Palace gardens and the upscale shopping district of Ginza. Occupying a red-brick building that dates back to 1915, The Tokyo Station Hotel marries historical significance with contemporary luxury. The hotel underwent a meticulous renovation to preserve its architectural heritage while incorporating modern amenities that today’s discerning travelers expect. Each elegantly appointed room and suite features high ceilings, plush furnishings, and sophisticated décor that pays homage to the building’s storied past. The extraordinarily high rating of 9.4 reflects guests’ appreciation for the hotel’s unwavering commitment to excellence in every aspect of the guest experience. From the moment visitors step into the grand lobby with its gleaming marble floors and crystal chandeliers, they are enveloped in an atmosphere of refined elegance. The hotel’s exceptional dining options showcase both traditional Japanese cuisine and international flavors, with several restaurants helmed by acclaimed chefs. The property’s world-class spa facilities offer a tranquil retreat from the urban energy that surrounds the hotel, providing rejuvenating treatments that blend Eastern and Western therapeutic techniques. Beyond its luxurious accommodations and facilities, The Tokyo Station Hotel offers guests a uniquely authentic Tokyo experience. Its position in Marunouchi, the city’s historic commercial district now transformed into a sleek business and retail center, places visitors at the intersection of old and new Japan. To the east lies the traditional Nihonbashi area with its centuries-old shops and cultural landmarks, while the cutting-edge architecture of Tokyo’s financial district rises to the west. The hotel’s concierge team, recognized for their exceptional knowledge and attentiveness as reflected in the outstanding 9.4 rating, can arrange exclusive experiences from private tours of nearby attractions to reservations at Tokyo’s most coveted restaurants. As day transitions to evening, guests can return to the sanctuary of The Tokyo Station Hotel, perhaps enjoying a meticulously crafted cocktail at the atmospheric bar before retreating to their sumptuous accommodations. For travelers seeking to experience Tokyo from a position of unparalleled elegance, convenience, and historical significance, The Tokyo Station Hotel represents the pinnacle of hospitality in one of the world’s most dynamic cities.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.7

Comfort: 9.8

Location: 9.8

Free WiFi: 9.0

Facilities: 9.5

Cleanliness: 9.8

Value for money: 8.4

Amanda from Indonesia (24 December 2023)

10/10

Great location, beautiful big rooms great service.

What could be improved: Could have more options at the buffet breakfast.

Nikhil from India (27 March 2025)

10/10

It’s a home away from home . Ambience is amazing and courteous and affectionate staff who walk the extra Mike to help willingly . Concierge n u must have exchanged 100 mails … they bought the kabuki tickets , Shinkansen bulket train tickets , for me , I had ordered a wheel chair in Amazon Japan which was delivered without hitch . They booked table...

Nikhil from India (27 March 2025)

10/10

It’s a home away from home . Ambience is amazing and courteous and affectionate staff who walk the extra Mike to help willingly . Concierge n u must have exchanged 100 mails … they bought the kabuki tickets , Shinkansen bulket train tickets , for me , I had ordered a wheel chair in Amazon Japan which was delivered without hitch . They booked table in Indian restaurant Gurgaon in ginza which was beyond expectation . They also obliged by escorting my mom who is 80 to the train platform n up onto the train . V dependable staff who make you feel safe in a foreign country and assist with a smile . Great hospitality . If you book before hand zero cancellation the rooms are not v exorbitant . Will recommend stay here 100 percent . Great gym with a BMs machine as well . Can go on n on .

What could be improved: Nothing

Janet from United States (24 March 2025)

10/10

Most friendly staff I have ever encountered!

What could be improved: Nothing

Jarod from United States (24 March 2025)

10/10

We had a great stay at The Tokyo Station Hotel. The location is perfect since it’s right inside Tokyo Station, which made it really easy to get around the city. The building is 110 years old and has a lot of charm and character. Even though it’s in a busy area, our room on the second floor was very quiet. The double windows helped block out the...

Jarod from United States (24 March 2025)

10/10

We had a great stay at The Tokyo Station Hotel. The location is perfect since it’s right inside Tokyo Station, which made it really easy to get around the city. The building is 110 years old and has a lot of charm and character.

Even though it’s in a busy area, our room on the second floor was very quiet. The double windows helped block out the noise. The room was clean and comfortable, and the hotel had everything we needed. We would definitely stay here again and recommend it to others.

Wilma from New Zealand (14 March 2025)

9/10

Location, Friendly and helpful staffs, Cleanliness, Room upgrade and scrumptious breakfast!

J from India (8 March 2025)

8/10

It was really central .. and luxurious at the same time.

What could be improved: Our room location was really confusing .. cos there were no direct elevators and we had to walk a lot

Mwnz2000 from New Zealand (3 March 2025)

10/10

This is an iconic hotel in an amazing location in an amazing city. Guests are very well looked after in Japan and the staff at this hotel made us feel very welcome.

Linley from Australia (26 February 2025)

10/10

Perfect location overlooking the square towards the Imperial Palace

Eun from United States (18 February 2025)

10/10

Great location, wonderful staff, and amazing amenities! This was by far our most favorite hotel in Japan and our only regret is that we didn't stay longer. The breakfast was the single most amazing breakfast we've had in Japan - we stayed in other properties in Japan that offered breakfast, but the breakfast at Tokyo Station Hotel was above and...

Eun from United States (18 February 2025)

10/10

Great location, wonderful staff, and amazing amenities! This was by far our most favorite hotel in Japan and our only regret is that we didn't stay longer. The breakfast was the single most amazing breakfast we've had in Japan - we stayed in other properties in Japan that offered breakfast, but the breakfast at Tokyo Station Hotel was above and beyond... amazing spread of Japanese and Western food options. We would've been happy to eat this every morning during our 2 week stay in Japan. Also the staff was amazing - so friendly and helpful, and they even had kids amenities and stickers for my child upon arrival. Seriously can't say more good things about this hotel!!

What could be improved: Nothing - that we only stayed 2 nights

Laurel from United States (10 February 2025)

10/10

There is nothing wanting in this hotel. The staff is exceptional, the room extremely well appointed, the location excellent, and the breakfast lavish.

What could be improved: I can’t think of a thing!

SURROUNDINGS

What's nearby:

  • Tokiwa Park: 900 m
  • Wadakuramon: 550 m
  • Kokyo Otemon Gate: 950 m
  • Idemitsu Museum of Art: 950 m
  • Wadakura Fountain Park: 800 m
  • Bridgestone Museum of Art: 800 m
  • Taira no Masakado's Grave: 950 m
  • Hyakunin-bansho Guardhouse: 1 km
  • Mitsubishi Ichigokan Museum: 400 m

Restaurants & cafes:

  • Restaurant T's Tantan: 200 m
  • Restaurant Barbacoa Classico: 200 m
  • Restaurant Cantonese en KEN TAKASE: 30 m

Top attractions:

  • Pola Museum Annex: 1.3 km
  • The Police Museum: 1.2 km
  • Wakayama Art Museum: 1.4 km
  • Edo Kabuki Birthplace: 1.1 km
  • Godzilla Statue Hibiya: 1.3 km
  • Wake no Kiyomaro Statue: 1.3 km
  • Doshin Bansho Guardhouse: 1.1 km
  • Ginza Hassho no Chi Monument: 1.3 km
  • National Film Archive of Japan: 1.1 km
  • Museum of the Imperial Collections: 1.1 km

Natural beauty:

  • Lake Shinobazu Pond: 3.8 km

Beaches in the neighbourhood:

  • Odaiba Beach: 7 km

Public transport:

  • Metro Tokyo: 250 m
  • Train Tokyo Station: 0 m
  • Metro Otemachi Station: 500 m
  • Train Yurakucho Station: 850 m

Closest airports:

  • Ibaraki Airport: 92 km
  • Tokyo Haneda Airport: 23 km
  • Narita International Airport: 64 km

ROOMS

  • Estimated price from: $661. Palace Side Superior King Room - Non-Smoking with 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $697. Palace Side Superior Twin Room - Non-Smoking with 2 single beds for 1 - 1 guests
  • Estimated price from: $722. Dome Side Superior Twin - Non-Smoking with 2 single beds for 1 - 1 guests
  • Estimated price from: $746. South Wing Superior Twin - Smoking with 2 single beds for 1 - 1 guests
  • Estimated price from: $856. South Wing Premium Twin - Smoking with 2 double beds for 1 - 1 guests
  • Estimated price from: $871. Palace View Premium Twin - Non-Smoking with 2 double beds for 1 - 1 guests
  • Estimated price from: $920. Palace View Premium Deluxe King Room - Non-Smoking with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $948. Maisonette Twin - Non-Smoking with 2 single beds for 1 - 1 guests
  • Estimated price from: $948. Maisonette King - Non-Smoking with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $962. Junior Suite Twin - Non-Smoking with 2 double beds for 1 - 1 guests
  • Estimated price from: $766. South Wing Deluxe King Room - Smoking with 1 extra-large double bed for 1 - 2 guests
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FACILITIES

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Carpeted
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Wellness:

  • Fitness
  • Full body massage
  • Spa facilities
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Wine/champagne Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Languages spoken:

  • Japanese

Cleaning services:

  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Telephone
  • TV

Reception services:

  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Spa and wellness centre
  • 7 restaurants
  • Private bathroom
  • Fitness centre
  • Parking
  • Free WiFi
  • Air conditioning
  • Room service
  • Flat-screen TV
  • Bath

Parking Private parking is possible on site (reservation is not possible) and costs ¥2,100 per day.:

  • Parking garage
  • Accessible parking
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HOUSE RULES

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

100-0005 Tokyo-to, Chiyoda-ku Marunouchi 1-9-1, Japan

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