The Vale Niseko

044-0081 Hokkaido, Kutchan, 1-4-3-17, Niseko Hirafu, Kutchan-Cho, , Japan

Guest reviews: 8.8

HOTEL OVERVIEW

Nestled in the pristine winter wonderland of Hokkaido, The Vale Niseko stands as a premier 4-star accommodation that exemplifies luxury and comfort in Japan’s most renowned ski destination. Located at 1-4-3-17 Niseko Hirafu in Kutchan-Cho, this exceptional property places guests at the heart of Niseko’s world-famous powder paradise. With an impressive guest rating of 8.8, The Vale Niseko has established itself as one of the area’s most highly-regarded retreats, consistently delivering exceptional experiences that keep discerning travelers returning season after season. The hotel’s strategic position in Hirafu, the most vibrant and developed of Niseko’s four interconnected ski areas, offers unparalleled access to some of the finest snow conditions on the planet, drawing winter sports enthusiasts from across the globe. The Vale Niseko masterfully balances contemporary elegance with traditional Japanese influences, creating an atmosphere that is both sophisticated and welcoming. Each thoughtfully designed room and suite provides a warm sanctuary after exhilarating days on the slopes, featuring premium amenities and panoramic views of the surrounding alpine landscape. Many accommodations boast private onsen (traditional Japanese hot spring baths), allowing guests to partake in this cherished cultural ritual while soothing tired muscles in mineral-rich waters. The property’s attentive staff embody the Japanese concept of omotenashi—wholehearted hospitality—ensuring that every aspect of your stay exceeds expectations. During winter months, the hotel’s ski-in/ski-out access represents the pinnacle of convenience, while the summer season unveils Hokkaido’s lush green landscapes, perfect for hiking, mountain biking, and golf. Beyond its exceptional accommodations, The Vale Niseko serves as an ideal gateway to experience the rich cultural tapestry and natural splendor of Hokkaido. Kutchan town, just a short journey away, offers authentic glimpses into local Japanese life, while the surrounding region boasts volcanos, lakes, and hot springs waiting to be explored. Culinary adventurers will delight in the area’s renowned dining scene, where restaurants showcase the finest Hokkaido ingredients—from fresh seafood to premium wagyu beef and farm-fresh produce. Whether seeking an action-packed ski holiday, a cultural immersion, or simply a peaceful retreat amidst breathtaking mountain scenery, The Vale Niseko provides an extraordinary base for your Japanese adventure. With its perfect combination of location, luxury, and laudable service reflected in its outstanding 8.8 rating, this distinguished 4-star property embodies the very best of Niseko’s legendary hospitality.

HOTEL HIGHLIGHTS

Image 2 of The Vale NisekoImage 3 of The Vale Niseko

Reviews

Staff: 9.1

Comfort: 9.5

Location: 9.7

Free WiFi: 9.5

Facilities: 9.0

Cleanliness: 9.3

Value for money: 8.4

Akvile from Lithuania (22 March 2024)

9/10

The staff helped us a lot during the stay and made our trip very comfortable. The onsen area (inside and outside) and sauna were very great for relaxing after skiing. The hotel is walking distance to the main street and you can ski-in to the hotel from the slope. What could be improved: Actually nothing. We would have liked a Japanese breakfast...

Akvile from Lithuania (22 March 2024)

9/10

The staff helped us a lot during the stay and made our trip very comfortable. The onsen area (inside and outside) and sauna were very great for relaxing after skiing. The hotel is walking distance to the main street and you can ski-in to the hotel from the slope.

What could be improved: Actually nothing. We would have liked a Japanese breakfast option in the restaurant. Otherwise, the food was great.

Pansiri from Thailand (26 March 2025)

9/10

Ski in ski out, pick up service
Nice room

What could be improved: I ask for room cleaning but no one came
Onsen close very early. Last entry is 9 pm

Chao from Singapore (29 December 2024)

9/10

Great location! Wonderful staff! Facilities and Equipment are good for stay as family. Comfortable, relax!

Chao from Singapore (29 December 2024)

9/10

Overall this a a great hotel for ski and family. All amenities are good enough. The way of ski in and out is easy. Every thing Easy to use, and stay like home, relax, clean. Staffs are so great and helpful. Staffs Specially Jasmyn, Charles, Joe and Leith are very nice. Also a staff from New Zealand, can’t remember his name are very very nice, they...

Chao from Singapore (29 December 2024)

9/10

Overall this a a great hotel for ski and family. All amenities are good enough. The way of ski in and out is easy. Every thing Easy to use, and stay like home, relax, clean. Staffs are so great and helpful. Staffs Specially Jasmyn, Charles, Joe and Leith are very nice. Also a staff from New Zealand, can’t remember his name are very very nice, they are very warm and helpful, our family feel like back to where we really It's like returning to a very familiar environment. Thanks all staffs! I want to say The hotel staff is one of the main reasons why we would consider coming back again.

What could be improved: The carpet, looks not that nice, but of course the color is Relatively dirt-resistant.

Angie from Malaysia (10 December 2024)

9/10

Location and ski rentals

What could be improved: No Japanese breakfast

Na from Singapore (15 May 2024)

8/10

Property served NO meals during my stay in early April. After much negotiation, property upgraded my room, which was good.

What could be improved: Communication about its only restaurant being closed came too late for me to book another hotel with eating outlets.

Ian from Australia (18 April 2024)

8/10

Very modern and comfortable. In the centre of the village.

Guillermina from United States (1 April 2024)

9/10

Super nice, spacious, clean and comfortable bedrooms. The staff was willing to give you rides everywhere at all times. That was great. What could be improved: Breakfast is super limited and by order only, no fruits. It’s fine if you are there two or three days but any more than that I would not like it. The swimming pool is for decoration, it...

Guillermina from United States (1 April 2024)

9/10

Super nice, spacious, clean and comfortable bedrooms. The staff was willing to give you rides everywhere at all times. That was great.

What could be improved: Breakfast is super limited and by order only, no fruits. It’s fine if you are there two or three days but any more than that I would not like it. The swimming pool is for decoration, it supposed to be heated but even in spring water was cold, you can’t really use it.

Angela from Australia (26 March 2024)

9/10

The room was immaculate, and very spacious and comfortable. Everything you could possibly need was provided in the kitchen it was great! Also to have an ice fridge! The staff were very friendly and helpful especially the hotel manager. We brought a toddler and they were lovely with her.

What could be improved: Everything was great

Rebecca from Australia (15 March 2024)

9/10

Great onsen, lovely staff, awesome location and clean.

What could be improved: Rooms got a little bit hot and was unable to turn down heating.

SURROUNDINGS

What's nearby:

  • Lily Park: 18 km
  • Lerch Memorial Park: 6 km
  • Lake Hangetsu Nature Park: 6 km
  • Mishima's Shibazakura Garden: 8 km
  • Hosokawa Takashi Memorial Statue: 19 km

Restaurants & cafes:

  • Restaurant Ginger: 100 m
  • Restaurant Bang Bang: 300 m
  • Restaurant Niseko Sakura: 250 m

Ski lifts:

  • Ace Family Pair: 100 m
  • Hirafu Holiday Pair 1: 900 m
  • Grand Hirafu Ace Pair Lift 1: 600 m

Public transport:

  • Train Hirafu Station: 3 km
  • Train Niseko Station: 7 km

Closest airports:

  • Okadama Airport: 98 km

ROOMS

  • Estimated price from: $293. Superior Hotel Room (Lower Ground) with 2 single beds and 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $306. Superior Hotel Room with 2 single beds and 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $326. Superior Studio with 2 single beds and 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $432. 1 Bedroom Suite with Murphy's bed with 2 single beds and 1 sofa bed for 1 - 4 guests
  • Estimated price from: $479. 1 Bedroom Suite with Tatami Room with 2 single beds and 2 futon beds for 1 - 4 guests
  • Estimated price from: $485. 2 Bedroom Suite with 4 single beds, 2 single beds and 1 double bed for 1 - 4 guests
  • Estimated price from: $505. 2 Bedroom Yotei Suite with 2 × 2 single beds for 1 - 4 guests
  • Estimated price from: $552. 2 Bedroom Suite with Onsen with 2 × 2 single beds for 1 - 4 guests
  • Estimated price from: $578. 1 Bedroom Suite with Bunk Room with 2 single beds and 4 bunk beds for Max persons: 6
  • Estimated price from: $651. 2 Bedroom Suite with Tatami Room with 2 × 2 single beds and 2 futon beds for Max persons: 6
  • Estimated price from: $698. 2 Bedroom Suite with Tatami Room (Dual Key) with 2 × 2 single beds and 2 futon beds for Max persons: 6
  • Estimated price from: $764. 3 Bedroom Yotei Suite (Dual Key) with 6 single beds for Max persons: 6
  • Estimated price from: $824. 2 Bedroom Suite with Onsen + Tatami Room with 2 × 2 single beds and 2 futon beds for Max persons: 6
  • Estimated price from: $824. 3 Bedroom Suite with Onsen (Dual Key) with 3 × 2 single beds for Max persons: 6
  • Estimated price from: $1,090. 3 Bedroom Yotei Panorama Penthouse Suite with 3 × 2 single beds for Max persons: 6
  • Estimated price from: $784. 2 Bedroom Suite with Bunk Room (Dual Key) with 2 × 2 single beds and 4 bunk beds for Max persons: 8
Image 4 of The Vale NisekoImage 5 of The Vale Niseko

FACILITIES

Bathroom:

  • Private bathroom

Outdoors:

  • Terrace

Wellness:

  • Full body massage
  • Spa lounge/relaxation area
  • Spa facilities
  • Public Bath Additional charge
  • Hot spring bath Additional charge
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre Additional charge

Transport:

  • Shuttle service

Activities:

  • Ski-to-door access
  • Ski pass vendor
  • Ski equipment hire on site
  • Ski school Additional charge
  • Ski storage
  • Hiking Additional charge
  • Skiing
  • Golf course (within 3 km) Additional charge
  • Tennis court Additional charge Off-site

Food & Drink:

  • Bar
  • Restaurant

Miscellaneous:

  • Non-smoking throughout
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Non-smoking rooms

Languages spoken:

  • English
  • Japanese
  • Chinese

Cleaning services:

  • Laundry

Safety & security:

  • Fire extinguishers

Reception services:

  • Invoice provided
  • Express check-in/check-out
  • 24-hour front desk

Most popular facilities:

  • Outdoor swimming pool
  • Non-smoking rooms
  • Restaurant
  • Family rooms
  • Free parking
  • Spa and wellness centre
  • Free WiFi
  • Bar
  • Breakfast

Outdoor swimming pool Free!:

  • Opening times
  • Seasonal
  • All ages welcome
Image 6 of The Vale NisekoImage 7 of The Vale Niseko

HOUSE RULES

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 15:00 to 22:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 07:00 to 10:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

044-0081 Hokkaido, Kutchan, 1-4-3-17, Niseko Hirafu, Kutchan-Cho, , Japan

Send Us a Message

Fill out the form below, and one of our concierge specialists will get back to you promptly.