The Westin Sendai

980-0811 Miyagi, Sendai, Ichiban-cho 1-9-1, Japan
HOTEL OVERVIEW
The Westin Sendai stands as a premier 5-star accommodation in the heart of Sendai, Japan’s “City of Trees.” Located at Ichiban-cho 1-9-1 in Miyagi Prefecture, this distinguished establishment offers travelers an exquisite blend of luxury, comfort, and authentic Japanese hospitality. With an impressive rating of 8.9, The Westin Sendai has established itself as one of the most highly regarded hotels in the region, consistently receiving exceptional reviews from guests who appreciate its superior service and elegant amenities. Situated in the vibrant downtown area of Sendai, the hotel provides convenient access to the city’s business district while remaining within easy reach of cultural attractions and natural beauty that make Tohoku’s largest city so captivating. Nestled in Sendai’s central Ichiban-cho area, The Westin occupies a prime location that allows guests to explore the city’s diverse offerings with ease. The hotel is just a short distance from Sendai Station, the region’s major transportation hub, facilitating simple connections to Tokyo and other major destinations throughout Japan. Nearby, visitors can discover the historic Sendai Castle ruins and the magnificent statue of Date Masamune, the famous feudal lord who founded the city in the 17th century. The hotel’s proximity to Jozenji-dori Avenue—lined with zelkova trees that transform with the seasons—offers guests an opportunity to experience the natural beauty that earned Sendai its arboreal nickname. Shopping enthusiasts will appreciate the easy access to upscale boutiques, department stores, and the traditional Asaichi morning market, while culinary adventurers can explore local specialties like gyutan (beef tongue) at nearby restaurants. Within its elegant confines, The Westin Sendai offers a sanctuary of sophisticated comfort that justifies its outstanding 8.9 rating and prestigious 5-star designation. The hotel typically features the signature Westin Heavenly® Beds, ensuring guests enjoy restorative sleep during their stay in Sendai. Floor-to-ceiling windows in many rooms and public areas capitalize on the hotel’s elevated position, presenting breathtaking views of the cityscape and, on clear days, the Pacific Ocean to the east or mountains to the west. The property’s thoughtful design incorporates elements of local culture and natural materials, creating spaces that are both luxurious and authentically connected to their Japanese setting. After a day of exploration or business meetings, guests can typically rejuvenate in the hotel’s wellness facilities, which often include hot baths inspired by traditional Japanese onsen. Dining options at The Westin Sendai generally showcase both international cuisine and local Tohoku specialties, often featuring fresh seafood from the nearby coast and seasonal ingredients from the fertile Miyagi countryside. The attentive, multilingual staff—a key factor in the hotel’s exceptional rating—provide personalized service that anticipates guests’ needs while embodying the respectful and meticulous approach to hospitality for which Japan is renowned worldwide.
HOTEL HIGHLIGHTS


Reviews
Staff: 9.1
Comfort: 9.3
Location: 9.0
Free WiFi: 8.5
Facilities: 9.1
Cleanliness: 9.4
Value for money: 8.0
Nyet from Singapore (11 November 2023)
The staff were all very helpful especially Ayumi San
We had spectacular views with sunrise in one room n sunset in another room.
Taxis easily available at the front to take us to Sendai station or a 10 min walk to Sendai station
Traveller1021 from Japan (28 March 2025)
It was a beautiful hotel and we also got the deluxe room so it was very spacious. The view was absolutely stunning. We did not get the breakfast since we usually don't have breakfast. What could be improved: The location was a bit far from the Sendai station, about a 15 min walk. It's not too far but it was inconvenient with a suitcase...
Makiko from Sweden (26 March 2025)
Nice view from the room. Confortable beds. Good breakfast and also dinner.
What could be improved: None.
Christine from Singapore (11 March 2025)
The staff were very friendly and helpful.
What could be improved: The interior a bit worn out due to the usual wear and tear through passage of time.
Li from Singapore (8 March 2025)
Fantastic views. Staff is very helpful and attentive.
What could be improved: Nothing!
Richard from Hong Kong (12 February 2025)
Good location near Sendai station and a short walk to Ichibancho. Excellent breakfast. Staff very helpful.
What could be improved: We stayed 4 nights. Food and snacks in Executive Lounge were almost the same each day. A little variety would be good.
Jacob from Philippines (27 December 2024)
Clean,comfortable, friendly staff,peaceful
What could be improved: Location
Vin from Singapore (14 December 2024)
Good hotel , just that the gym facilities were like very off. For a Westin standard
What could be improved: No pool. Gym was bad n nothing much to complain about. Location was great
Melanie from United States (24 October 2024)
location and view from the room
What could be improved: mold on the bathroom ceiling
Alpa from United Arab Emirates (19 October 2024)
Space
What could be improved: Nothing
SURROUNDINGS
What's nearby:
- Zuihoden: 1.8 km
- Nishi Park: 1.7 km
- Kotodai Park: 1.4 km
- Bansui Gallery: 1.2 km
- Nishikicho Park: 1.3 km
- Itsutsubashi Park: 500 m
- Sakuraoka Daijingu: 1.6 km
- Sendai City Museum: 2.1 km
- Sendai Ryogakuincho Park: 950 m
- Museum of Kamei Collection: 600 m
Restaurants & cafes:
- Cafe/bar Bar Take: 250 m
- Restaurant Rintaro: 200 m
- Cafe/barべろべろ Bar北目くん フェニックス: 100 m
Top attractions:
- Aobayama Park: 2.2 km
- Sendai Bungakukan: 5 km
- Dainohara Forest Park: 5 km
- Figure Skating Monument: 2.6 km
- The Miyagi Museum of Art: 2.4 km
- Yagiyama Zoological Park: 4.3 km
- the Site of Sendai Castle: 2.9 km
- Sendai Castle Guidance House: 3 km
- Sendai City Wild Plants Garden: 2.5 km
- Sendai City Museum of History and Folklore: 2.4 km
Ski lifts:
- Lift 2: 24 km
- Long Lift 1: 24 km
- Sun Deck Pair Lift: 28 km
Public transport:
- Train Nagamachi: 3.9 km
- Metro Itsutsubashi: 750 m
- Train Sendai Station: 800 m
- Metro Aoba-dori Ichibancho: 700 m
Closest airports:
- Sendai Airport: 15 km
- Yamagata Airport: 55 km
ROOMS
- Estimated price from: $190. Moderate King, 1 King with 1 extra-large double bed for 1 - 2 guests
- Estimated price from: $258. Superior King, 1 King with 1 extra-large double bed for 1 - 1 guests
- Estimated price from: $258. Superior Twin, 2 Double with 2 double beds for 1 - 1 guests
- Estimated price from: $219. Deluxe King, 1 King with 1 extra-large double bed for 1 - 2 guests
- Estimated price from: $219. Deluxe Twin, 2 Double with 2 double beds for 1 - 2 guests
- Estimated price from: $230. Premier Twin, 2 Double with 1 extra-large double bed for 1 - 2 guests
- Estimated price from: $302. Club Superior King, Executive lounge access with 1 extra-large double bed for 1 - 2 guests
- Estimated price from: $302. Club Superior Twin, Executive lounge access with 2 single beds for 1 - 2 guests
- Estimated price from: $314. Club Deluxe King, Executive lounge access with 1 extra-large double bed for 1 - 2 guests
- Estimated price from: $314. Club Deluxe Twin, Executive lounge access with 1 extra-large double bed for 1 - 2 guests
- Estimated price from: $326. Club Premier Twin, Executive lounge access with 2 double beds for 1 - 2 guests


FACILITIES
View:
- View
Bedroom:
- Linen
- Wardrobe or closet
- Alarm clock
General:
- Carbon monoxide detector
- Shared lounge/T V area
- Designated smoking area
- Air conditioning
- Wake-up service
- Heating
- Chapel/shrine
- Carpeted
- Lift
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Kitchen:
- Coffee machine
- Refrigerator
Bathroom:
- Toilet paper
- Towels
- Bidet
- Towels/sheets (extra fee)
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
Wellness:
- Fitness
- Full body massage
- Foot bath
- Spa lounge/relaxation area
- Spa facilities
- Hair styling
- Hair colouring
- Hair cut
- Pedicure
- Manicure
- Hair treatments
- Beauty Services
- Massage Additional charge
- Spa and wellness centre Additional charge
- Fitness centre
Activities:
- Bicycle rental
Living Area:
- Seating Area
- Desk
Food & Drink:
- Coffee house on site
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Wheelchair accessible
- Upper floors accessible by elevator
Languages spoken:
- English
- Japanese
Cleaning services:
- Daily housekeeping
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Pay-per-view channels
Reception services:
- Concierge service
- Luggage storage
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Business centre
- Meeting/banquet facilities Additional charge
Great for your stay:
- Spa and wellness centre
- 3 restaurants
- Private bathroom
- Fitness centre
- Parking
- Free WiFi
- Air conditioning
- Room service
- View
- Flat-screen TV
Entertainment and family services:
- Babysitting/child services Additional charge
Parking Private parking is possible on site (reservation is not possible) and costs ¥1,500 per day.:
- Electric vehicle charging station


HOUSE RULES
Pets:
- Pets are not allowed.
Groups:
- When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in:
- From 15:00 to 00:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
HOTEL ADDRESS
980-0811 Miyagi, Sendai, Ichiban-cho 1-9-1, Japan
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