The Westin Sendai

980-0811 Miyagi, Sendai, Ichiban-cho 1-9-1, Japan
HOTEL OVERVIEW
You know that feeling when you walk into a hotel lobby and immediately think “okay, this is actually nice”? That’s exactly what happens at The Westin Sendai. I mean, it’s right there on Ichiban-cho – basically Sendai’s main shopping street – so you’re literally in the heart of everything without having to pretend you know the subway system (though Sendai’s is pretty manageable, honestly).
The thing that gets me about this place is how they’ve managed to feel distinctly Japanese without going overboard with the whole “look how cultural we are” vibe some international chains push. The lobby has this understated elegance thing going on, and when you’re checking in, you can actually hear the city humming outside but it never feels chaotic. What really sold me was stepping into the room – those floor-to-ceiling windows looking out over the city are something else, especially if you catch sunset hitting the surrounding buildings just right. The beds live up to Westin’s whole Heavenly Bed reputation too, which honestly matters more than people admit when you’re dealing with jet lag or just spent the day walking around Zuihoden Mausoleum.
Here’s what I really appreciate though – the location means you can walk to Kokubuncho (Sendai’s entertainment district) in about ten minutes, but you’re not stuck dealing with the late-night noise that comes with being right in the thick of it. You’re also super close to Sendai Station, which makes day trips to places like Matsushima Bay totally doable without the usual transportation headaches. The staff actually knows the area well too – not just the tourist spots but practical stuff like where to find a decent convenience store or which izakaya nearby doesn’t require reservations three weeks out. I will say the parking situation can be a bit pricey if you’re driving, but let’s be real, most people aren’t renting cars in Sendai anyway. The breakfast buffet leans heavily into local Miyagi ingredients, which is refreshing when you’ve been eating generic hotel food for weeks. Sometimes you just want proper Japanese rice and miso soup that doesn’t taste like it came from a packet, you know? Overall, it’s one of those places where the 8.9 rating actually makes sense – it’s genuinely well-run without being stuffy, and you’re not paying extra just for marble bathrooms you’ll barely use.
HOTEL HIGHLIGHTS


Reviews
Staff: 9.1
Comfort: 9.3
Location: 9.0
Free WiFi: 8.5
Facilities: 9.1
Cleanliness: 9.4
Value for money: 8.0
Nyet from Singapore (11 November 2023)
The staff were all very helpful especially Ayumi San
We had spectacular views with sunrise in one room n sunset in another room.
Taxis easily available at the front to take us to Sendai station or a 10 min walk to Sendai station
Traveller1021 from Japan (28 March 2025)
It was a beautiful hotel and we also got the deluxe room so it was very spacious. The view was absolutely stunning. We did not get the breakfast since we usually don't have breakfast. What could be improved: The location was a bit far from the Sendai station, about a 15 min walk. It's not too far but it was inconvenient with a suitcase...
Makiko from Sweden (26 March 2025)
Nice view from the room. Confortable beds. Good breakfast and also dinner.
What could be improved: None.
Christine from Singapore (11 March 2025)
The staff were very friendly and helpful.
What could be improved: The interior a bit worn out due to the usual wear and tear through passage of time.
Li from Singapore (8 March 2025)
Fantastic views. Staff is very helpful and attentive.
What could be improved: Nothing!
Richard from Hong Kong (12 February 2025)
Good location near Sendai station and a short walk to Ichibancho. Excellent breakfast. Staff very helpful.
What could be improved: We stayed 4 nights. Food and snacks in Executive Lounge were almost the same each day. A little variety would be good.
Jacob from Philippines (27 December 2024)
Clean,comfortable, friendly staff,peaceful
What could be improved: Location
Vin from Singapore (14 December 2024)
Good hotel , just that the gym facilities were like very off. For a Westin standard
What could be improved: No pool. Gym was bad n nothing much to complain about. Location was great
Melanie from United States (24 October 2024)
location and view from the room
What could be improved: mold on the bathroom ceiling
Alpa from United Arab Emirates (19 October 2024)
Space
What could be improved: Nothing
SURROUNDINGS
What's nearby:
- Zuihoden: 1.8 km
- Nishi Park: 1.7 km
- Kotodai Park: 1.4 km
- Bansui Gallery: 1.2 km
- Nishikicho Park: 1.3 km
- Itsutsubashi Park: 500 m
- Sakuraoka Daijingu: 1.6 km
- Sendai City Museum: 2.1 km
- Sendai Ryogakuincho Park: 950 m
- Museum of Kamei Collection: 600 m
Restaurants & cafes:
- Cafe/bar Bar Take: 250 m
- Restaurant Rintaro: 200 m
- Cafe/barべろべろ Bar北目くん フェニックス: 100 m
Top attractions:
- Aobayama Park: 2.2 km
- Sendai Bungakukan: 5 km
- Dainohara Forest Park: 5 km
- Figure Skating Monument: 2.6 km
- The Miyagi Museum of Art: 2.4 km
- Yagiyama Zoological Park: 4.3 km
- the Site of Sendai Castle: 2.9 km
- Sendai Castle Guidance House: 3 km
- Sendai City Wild Plants Garden: 2.5 km
- Sendai City Museum of History and Folklore: 2.4 km
Ski lifts:
- Lift 2: 24 km
- Long Lift 1: 24 km
- Sun Deck Pair Lift: 28 km
Public transport:
- Train Nagamachi: 3.9 km
- Metro Itsutsubashi: 750 m
- Train Sendai Station: 800 m
- Metro Aoba-dori Ichibancho: 700 m
Closest airports:
- Sendai Airport: 15 km
- Yamagata Airport: 55 km
ROOMS
- Estimated price from: $190. Moderate King, 1 King with 1 extra-large double bed for 1 - 2 guests
- Estimated price from: $258. Superior King, 1 King with 1 extra-large double bed for 1 - 1 guests
- Estimated price from: $258. Superior Twin, 2 Double with 2 double beds for 1 - 1 guests
- Estimated price from: $219. Deluxe King, 1 King with 1 extra-large double bed for 1 - 2 guests
- Estimated price from: $219. Deluxe Twin, 2 Double with 2 double beds for 1 - 2 guests
- Estimated price from: $230. Premier Twin, 2 Double with 1 extra-large double bed for 1 - 2 guests
- Estimated price from: $302. Club Superior King, Executive lounge access with 1 extra-large double bed for 1 - 2 guests
- Estimated price from: $302. Club Superior Twin, Executive lounge access with 2 single beds for 1 - 2 guests
- Estimated price from: $314. Club Deluxe King, Executive lounge access with 1 extra-large double bed for 1 - 2 guests
- Estimated price from: $314. Club Deluxe Twin, Executive lounge access with 1 extra-large double bed for 1 - 2 guests
- Estimated price from: $326. Club Premier Twin, Executive lounge access with 2 double beds for 1 - 2 guests


FACILITIES
View:
- View
Bedroom:
- Linen
- Wardrobe or closet
- Alarm clock
General:
- Carbon monoxide detector
- Shared lounge/T V area
- Designated smoking area
- Air conditioning
- Wake-up service
- Heating
- Chapel/shrine
- Carpeted
- Lift
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Kitchen:
- Coffee machine
- Refrigerator
Bathroom:
- Toilet paper
- Towels
- Bidet
- Towels/sheets (extra fee)
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
Wellness:
- Fitness
- Full body massage
- Foot bath
- Spa lounge/relaxation area
- Spa facilities
- Hair styling
- Hair colouring
- Hair cut
- Pedicure
- Manicure
- Hair treatments
- Beauty Services
- Massage Additional charge
- Spa and wellness centre Additional charge
- Fitness centre
Activities:
- Bicycle rental
Living Area:
- Seating Area
- Desk
Food & Drink:
- Coffee house on site
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Wheelchair accessible
- Upper floors accessible by elevator
Languages spoken:
- English
- Japanese
Cleaning services:
- Daily housekeeping
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Pay-per-view channels
Reception services:
- Concierge service
- Luggage storage
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Business centre
- Meeting/banquet facilities Additional charge
Great for your stay:
- Spa and wellness centre
- 3 restaurants
- Private bathroom
- Fitness centre
- Parking
- Free WiFi
- Air conditioning
- Room service
- View
- Flat-screen TV
Entertainment and family services:
- Babysitting/child services Additional charge
Parking Private parking is possible on site (reservation is not possible) and costs ¥1,500 per day.:
- Electric vehicle charging station


HOUSE RULES
Pets:
- Pets are not allowed.
Groups:
- When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in:
- From 15:00 to 00:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
HOTEL ADDRESS
980-0811 Miyagi, Sendai, Ichiban-cho 1-9-1, Japan
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