Viejas Casino & Willows Hotel

5000 Willows Road, Alpine, CA 91901, United States

Guest reviews: 8.9

Viejas Casino & Willows Hotel Overview

First Impressions

Honestly, I wasn’t sure what to expect when I first pulled up to Viejas Casino & Willows Hotel in Alpine. The drive through the rolling hills east of San Diego is actually quite beautiful — you’re trading the coastal crowds for something more authentic and peaceful. This four-star property sits on tribal land, and there’s something genuinely welcoming about the whole setup. The moment you walk in, you realize this isn’t your typical casino hotel — it feels more like a mountain retreat that happens to have gaming attached.

The Room Experience

Let me tell you about the beds here — they’re absolutely incredible. I mean, I’ve stayed at plenty of places, but whatever they’re doing with their mattresses and linens actually works. The room itself was spacious and thoughtfully designed, with mountain views that reminded me I was somewhere special. You know what surprised me? How quiet everything was, despite being connected to an active casino. The soundproofing is clearly something they’ve invested in, and honestly, I slept better here than I have in months.

Dining and Entertainment

The restaurant options here are better than you’d expect — and I say that as someone who’s pretty picky about food. There’s this casual elegance to the dining that matches the overall vibe of the place. The casino floor is lively but not overwhelming, and I actually enjoyed the energy without feeling like I was trapped in Vegas. What I really appreciated was how easy it was to move between the peaceful hotel areas and the more active entertainment spaces when I wanted a change of pace.

Wellness and Activities

The spa here deserves special mention — it’s where the healing retreat aspect really shines through. They’ve created this serene environment that feels completely separate from the casino energy. I spent a good chunk of my afternoon there, and the treatments incorporate some Native American wellness traditions that felt authentic rather than gimmicky. The fitness center is well-equipped too, though honestly, the mountain hiking trails nearby might be more appealing if you’re looking to stay active.

Why Guests Love It

There’s free parking right on site, which might seem basic but it’s actually a relief when you’re used to city hotels nickel-and-diming you for everything. What really struck me, though, was how many people I met who were return visitors — couples especially seem to have discovered this place as their regular escape. The location gets rave reviews because it’s far enough from San Diego to feel like a real getaway, but close enough that you’re not spending your whole day traveling. I get why people come back — there’s this perfect balance of relaxation and entertainment that’s surprisingly hard to find elsewhere.

Hotel Highlights

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Reviews

Staff: 9.0

Comfort: 9.2

Location: 8.9

Free WiFi: 10

Facilities: 9.2

Cleanliness: 9.3

Value for money: 8.3

Karen from United States

9/10

The staff from the check in to the valet and all In between was fabulous

Kuker from United States

9/10

Clean

Robert from United States

9/10

Staff great and friendly. How ckean the property and room was.

Rona from United States

9/10

I like the fact that we didn't have to leave once we got there everything was right there.

Elsa from United States

9/10

Room service dinner

Moises from United States

9/10

Very clean!

Linda from United States

9/10

Staff at Viejas is always friendly and always helpful.

Frank from United States

9/10

Excellent breakfast !

Debra from United States

8/10

Very pretty

Dorothy from United States

9/10

The room was small but elegant. I loved the fact that there was music playing throughout the casino

Surroundings

What's nearby:

  • Rios Baseball Park: 15 km
  • Pine Valley Regional Park: 18 km
  • Crestridge Ecological Reserve: 18 km
  • Boulder Oaks Neighborhood Park: 9 km
  • Bahde MSCP Swap W Animal Control: 16 km
  • Descanso, Alpine and Pacific Railway Park CLOSED TO PUBLIC (effective Nov 2017): 9 km

Restaurants & cafes:

  • Restaurant Wetzel's Pretzels: 50 m
  • Restaurant Alpine Country Deli: 200 m
  • Restaurant Adriano's Pizza Grotto: 50 m

Natural beauty:

  • Lake Palo Verde Lake: 10 km
  • Peak Viejas Mountain (1271m): 7 km

Closest airports:

  • Tijuana International Airport: 67 km
  • Naval Air Station North Island: 56 km
  • San Diego International Airport: 55 km

Viejas Casino & Willows Hotel Rooms

  • Deluxe King - Adult Only 21+ (Viejas Hotel) with 1 extra-large double bed for 2 adults
  • Deluxe 2 Queens - Adult Only 21+ (Viejas Hotel) with 2 large double beds for 4 adults
  • Signature Suite King - Adult Only 21+ (Willows Hotel) with 2 × 1 extra-large double bed for 3 adults
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Facilities

View:

  • View

Bedroom:

  • Wardrobe or closet
  • Alarm clock

General:

  • Shuttle service
  • Adult only
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Wake-up service
  • Heating
  • Carpeted
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Refrigerator

Bathroom:

  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Garden

Wellness:

  • Fitness/spa locker rooms
  • Fitness
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Hair cut
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre

Activities:

  • Bingo Additional charge
  • Evening entertainment
  • Bowling Additional charge
  • Casino

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Coffee house on site
  • Wine/champagne Additional charge
  • Special diet menus (on request)
  • Bar
  • Restaurant
  • Tea/Coffee maker

Languages spoken:

  • English

Cleaning services:

  • Dry cleaning Additional charge
  • Laundry

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels

Reception services:

  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Great for your stay:

  • 4 restaurants
  • Parking
  • Private bathroom
  • Spa and wellness centre
  • View
  • Free WiFi
  • Air conditioning
  • Free parking
  • Flat-screen TV
  • Fitness centre

2 swimming pools Pool 1 - outdoor Free! Pool 2 - outdoor Free!:

  • Seasonal
  • Adult only
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Seasonal
  • Adult only
  • Pool/beach towels
  • Sun loungers or beach chairs

Parking Free private parking is possible on site (reservation is not needed).:

  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
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House Rules at Viejas Casino & Willows Hotel

Pets:

  • Pets are not allowed.

Check-in:

  • From 16:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Age restriction:

  • The minimum age for check-in is 21

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Viejas Casino & Willows Hotel Location

5000 Willows Road, Alpine, CA 91901, United States

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