竹泉荘 Chikusenso Onsen

989-0916 Miyagi, Zao, Togatta Onsen Aza Uwanohara 88-11, Japan

Guest reviews: 9.6

HOTEL OVERVIEW

Nestled in the heart of Zao, Miyagi Prefecture, the exquisite 5-star Chikusenso Onsen (竹泉荘) stands as a testament to traditional Japanese luxury and serenity. This remarkable ryokan, boasting an exceptional rating of 9.6, has established itself as one of the finest accommodations in the region, offering guests an authentic and premium onsen experience. Located at Togatta Onsen Aza Uwanohara 88-11, this distinguished establishment sits amidst the natural splendor of Zao, an area renowned for its breathtaking mountainous landscapes, therapeutic hot springs, and the famous “snow monsters” (ice-covered trees) that appear during winter months. The hotel’s strategic position provides convenient access to the natural wonders of Miyagi while maintaining a peaceful seclusion that promises tranquility to all who visit. Chikusenso Onsen masterfully blends traditional Japanese aesthetics with modern comforts, creating an environment where guests can immerse themselves in authentic Japanese culture without sacrificing luxury. The ryokan’s onsen facilities are truly exceptional, featuring natural hot spring baths that draw from the region’s geothermally heated waters, known for their healing properties and mineral content. The near-perfect guest rating of 9.6 reflects the establishment’s unwavering commitment to hospitality excellence, with previous visitors consistently praising the attentive service, immaculate facilities, and the overall authentic Japanese experience. Each elegantly appointed room showcases traditional elements such as tatami flooring, shoji screens, and minimalist décor, creating spaces that honor Japan’s rich cultural heritage while providing a restful retreat for weary travelers. The culinary experience at Chikusenso Onsen further elevates this 5-star establishment, with skilled chefs crafting seasonal kaiseki meals that celebrate the bounty of Miyagi Prefecture. Using locally sourced ingredients, these multi-course feasts are as visually stunning as they are delicious, offering guests a gastronomic journey through Japanese cuisine. Beyond the confines of the ryokan, the surrounding Zao area presents abundant opportunities for outdoor activities throughout the year, from hiking and flower viewing in spring and summer to skiing and witnessing the snow monsters in winter. Whether seeking a cultural immersion, a nature retreat, or simply a luxurious escape, Chikusenso Onsen stands as a premier destination in Miyagi, Japan—a fact well-supported by its outstanding 9.6 rating and the consistent praise of discerning travelers who have experienced its exceptional hospitality.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.7

Comfort: 9.9

Location: 8.8

Free WiFi: 10

Facilities: 9.6

Cleanliness: 9.9

Value for money: 8.7

Peter from Germany
10/10
Lai from Singapore
10/10
Cheryl from Hong Kong
10/10
Anthony from Australia
10/10
Berta from Mexico
10/10
倧源 from Taiwan
10/10
Areski from United Kingdom
10/10
Katarzyna from Netherlands
10/10
Margaret from New Zealand
10/10
Peter from Australia
10/10

SURROUNDINGS

What's nearby:

  • Ogawara Park: 20 km
  • Murata Shonin Yamasho Memorial House: 17 km
  • Michinoku Lakeside National Government Park: 17 km

Restaurants & cafes:

  • Restaurant Zao Boo: 2.1 km
  • Restaurant喰い処あいざわ: 2 km
  • Restaurantじんぎすかん なべ家: 2 km

Ski lifts:

  • Jumbo Ski Lift: 4.6 km
  • Zao Eboshi Gondola Lift: 4.4 km
  • Zao Eboshi Quad Ski Lift: 4.7 km

Closest airports:

  • Sendai Airport: 35 km
  • Yamagata Airport: 60 km

ROOMS

  • Deluxe Twin Room with 2 single beds for 1 - 1 guests
  • Superior Double Room with 1 double bed for 1 - 1 guests
  • Deluxe Premier King Room with 1 large double bed for 1 - 1 guests
  • Deluxe Superior Twin Room with 2 single beds for 1 - 1 guests
  • Junior Premier Suite with 2 double beds and 1 futon bed for 1 - 1 guests
  • Garden Spa Suite with 2 single beds and 1 futon bed for 1 - 1 guests
  • Cypress Suite with 2 double beds and 2 futon beds for 1 - 1 guests
  • Mount Zao Suite with 2 double beds and 2 futon beds for 1 - 1 guests
  • Presidential Suite with 2 double beds and 2 futon beds for 1 - 1 guests
  • Deluxe Tatami Room with 3 futon beds for 1 - 2 guests
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FACILITIES

Ski:

  • Ski school Additional charge
  • Ski storage

View:

  • Garden view

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Shuttle service
  • Adults only
  • Shared lounge/T V area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Non-smoking rooms
  • Wake up service/Alarm clock

Kitchen:

  • Coffee machine
  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shared bathroom
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Picnic area
  • Sun terrace
  • Terrace
  • Garden

Wellness:

  • Spa/wellness packages
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre

Activities:

  • Live music/performance
  • Walking tours Additional charge
  • Temporary art galleries
  • Cycling
  • Hiking Off-site
  • Skiing Off-site
  • Fishing Additional charge Off-site

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Special diet menus (on request)
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Clothes rack

Languages spoken:

  • English
  • Japanese
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Blu-ray player
  • Flat-screen TV
  • Satellite channels
  • CD player
  • DVD player
  • Fax
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage

Business facilities:

  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Spa and wellness centre
  • Restaurant
  • Private bathroom
  • Fitness centre
  • Parking
  • Free WiFi
  • Air conditioning
  • Flat-screen TV
  • Shuttle service (free)
  • Bath

Parking Free private parking is possible on site (reservation is not needed).:

  • Accessible parking
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HOUSE RULES

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 15:00 to 18:00
  • You'll need to let the property know in advance what time you'll arrive.

Check-out:

  • From 09:00 to 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

989-0916 Miyagi, Zao, Togatta Onsen Aza Uwanohara 88-11, Japan

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