竹泉荘 Chikusenso Onsen

989-0916 Miyagi, Zao, Togatta Onsen Aza Uwanohara 88-11, Japan 9.6/10

竹泉荘 Chikusenso Onsen Overview

Look, I’ve stayed at plenty of ryokans, but Chikusenso in Togatta Onsen is honestly something else entirely. You know that feeling when you pull up somewhere and immediately think “okay, this is going to be good”? That’s exactly what happened when I first saw this place nestled into the hillside – the traditional architecture just flows with the landscape in a way that feels completely natural, not like they’re trying too hard to be Instagram-worthy.

The onsen here is what really sets it apart though. I mean, Togatta Onsen has been around for over 400 years, so they’ve had time to figure things out, but Chikusenso’s baths are fed by these natural hot springs that bubble up at the perfect temperature. The outdoor bath (rotenburo) looks out over the Zao mountains, and honestly, soaking there while snow was falling was one of those travel moments you never forget. The water has this slightly sulfurous smell that tells you it’s the real deal – not some heated pool pretending to be an onsen. What I really appreciated was how they maintain the traditional bathing culture without making it intimidating for visitors who might be new to the whole thing.

The rooms are proper traditional style with tatami floors and futon beds, but they’ve somehow managed to make everything feel luxurious without losing that authentic Japanese inn atmosphere. My room had this sliding door that opened onto a small private garden – nothing fancy, just perfectly maintained stones and plants that change with the seasons. The meals were incredible too, that multi-course kaiseki dinner featuring local mountain vegetables and fresh fish. They serve it in your room, which I know some people find awkward, but there’s something really special about eating this beautiful food while sitting on the floor looking out at the mountains. The staff moves around so quietly you barely notice them, but somehow your tea cup never stays empty.

Here’s the thing about Togatta Onsen – it’s not as touristy as some of the bigger hot spring towns, which means you get this authentic experience without fighting crowds. The drive up from Sendai takes about an hour, and parking at the hotel is easy (which, trust me, isn’t always the case at these mountain places). Winter is obviously peak season because of the nearby Zao ski slopes, but I actually loved visiting in autumn when the leaves were changing – fewer people, lower prices, and the mountain views were absolutely stunning. The only minor downside is that English isn’t widely spoken, but the staff is so attentive that you’ll figure things out just fine, and honestly, that’s part of the charm of staying somewhere this traditional.

Experience exceptional luxury healing hotels that provide world-class accommodations alongside cutting-edge wellness facilities, creating sanctuaries where guests can focus on their health and well-being.

At a Glance

5-Star Hotel
Guest Rating: 9.6/10 Exceptional
Location 989-0916 Miyagi, Zao, Togatta Onsen Aza Uwanohara 88-11, Japan
10 Room Types Various accommodation options
Full Amenities Wide range of facilities

Guest Reviews

9.6
Exceptional Based on 10 reviews
Staff
9.7
Comfort
9.9
Location
8.8
Free WiFi
10
Facilities
9.6
Cleanliness
9.9
Value for money
8.7
P
Peter
Germany
10/10

In short: it's an absolutely fantastic onsen. We had a wonderful time from start to finish, even decided to add an extra night because I didn't want to leave after just two nights. Everything is of an extremely high standard, be it the fantastic...

Peter from Germany

10/10

In short: it's an absolutely fantastic onsen.
We had a wonderful time from start to finish, even decided to add an extra night because I didn't want to leave after just two nights.
Everything is of an extremely high standard, be it the fantastic food or the impeccable service and incredibly warm welcome from all members of staff..

Very special thanks to Koji Aihara-san and Yukihiro Sato-san and also the young trainee whose name I didn't catch for making our time at Chikusenso truly unforgettable!

The rooms, grounds and baths are obviously very nice and the pictures on booking are accurate.

We will definitely come back!

What could be improved: -

21 March 2025
L
Lai
Singapore
10/10

A very refine establishment

15 March 2025
C
Cheryl
Hong Kong
10/10

Staff are nice. Facilities are great. Dinner and breakfast are delicious. We were given snacks as night food. Private onsen was available. Can see stars at night.

What could be improved: Its location is a bit far away

6 March 2025
A
Anthony
Australia
10/10

This is the best Japanese experience
The surrounds are luxurious and subdued
The staff are very friendly and helpful
The food is excellent and a truly superb Japanese experience
A place to really relax

6 February 2025
B
Berta
Mexico
10/10

Everything!
Amazing place.

What could be improved: It’s a little far

21 January 2025
倧源
Taiwan
10/10

Every detail is designed perfectly, including interior and architecture itself. If you love design, you have to come. Private onsen you have to try.

16 January 2025
A
Areski
United Kingdom
10/10

Elegant , service , dinner

12 January 2025
K
Katarzyna
Netherlands
10/10

It was an amazing stay at 竹泉荘 Chikusenso Onsen. Everything was perfect: spacious room with all amenties that you need, super friendly and helpful staff, beautifully designed lounges and relaxing onsen! The hotel also offers transfer from Sendai...

Katarzyna from Netherlands

10/10

It was an amazing stay at 竹泉荘 Chikusenso Onsen. Everything was perfect: spacious room with all amenties that you need, super friendly and helpful staff, beautifully designed lounges and relaxing onsen! The hotel also offers transfer from Sendai station and transportation in the neighbourhood.
Additionally I highly recommend to reserve dinner - the food was not only delicious but served beautifully. It is a really marvellous experience.

What could be improved: Nothing serious, maybe the WiFi could be a bit stronger

13 December 2024
M
Margaret
New Zealand
10/10

I started grinning like a fool as soon as I entered the grounds of Chikusenso. It is everything the pictures show and so, so much more. I was genuinely too delighted to play it cool. A truly beautiful property complete with a river and at least two...

Margaret from New Zealand

10/10

I started grinning like a fool as soon as I entered the grounds of Chikusenso. It is everything the pictures show and so, so much more. I was genuinely too delighted to play it cool.
A truly beautiful property complete with a river and at least two waterfalls (the grounds are huge, so I can't be sure there aren't more).
Inside the premises are just elegant with unique touches like the enormous replica temple bell in the guest lounge. There are 'public'/shared onsen and for the bashful there are also two lovely private onsen to choose from, where the pools are outside so you can hear the river.
But it is the staff who elevate this unique and beautiful place to 'exceptional'. Mr Rajan who welcomed me so warmly on arrival and explained the myriad of amenities and services so perfectly. Mr Li, who explained the property's long history and more recent impressive architectural upgrade with such enthusiasm and whose admiration for the local environment almost persuaded me to go hiking. Michiko, in the restaurant who was so warm and sweet she made me feel like I was staying in her own home and her charming colleague who made me a perfect little chair from a champagne wire. I wish I could name all the staff because without exception, they were all wonderful; kind and attentive without ever intruding.
Speaking of the restaurant, make sure you have breakfast and dinner there. Over three days the variety and finesse shown by the chef was spectacular. Sitting at the 'chef's table' let me watch the man in action, and it was a masterclass in calm precision in the kitchen.
I left this morning and I am already giving serious thought to coming back in January...what more can I say.

What could be improved: Leaving

28 October 2024
P
Peter
Australia
10/10

Location was great, meals were superb, onsen was great

30 March 2024

竹泉荘 Chikusenso Onsen Rooms

Choose from 10 accommodation options

Deluxe Twin Room

2 single beds 1 - 1 guests
From $556

Superior Double Room

1 double bed 1 - 1 guests
From $556

Deluxe Premier King Room

1 large double bed 1 - 1 guests
From $602

Deluxe Superior Twin Room

2 single beds 1 - 1 guests
From $617

Junior Premier Suite

2 double beds and 1 futon bed 1 - 1 guests
From $891

Garden Spa Suite

2 single beds and 1 futon bed 1 - 1 guests
From $1,059

Cypress Suite

2 double beds and 2 futon beds 1 - 1 guests
From $1,089

Mount Zao Suite

2 double beds and 2 futon beds 1 - 1 guests
From $1,676

Presidential Suite

2 double beds and 2 futon beds 1 - 1 guests
From $1,981

Deluxe Tatami Room

3 futon beds 1 - 2 guests
From $793
Book a Room
Image 1 of 竹泉荘 Chikusenso OnsenImage 2 of 竹泉荘 Chikusenso Onsen

Facilities & Amenities

Everything you need for a comfortable stay

Ski 2
  • Ski school Additional charge
  • Ski storage
View 1
  • Garden view
Bedroom 3
  • Linen
  • Wardrobe or closet
  • Alarm clock
General 15
  • Shuttle service
  • Adults only
  • Shared lounge/T V area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Non-smoking rooms
  • Wake up service/Alarm clock
Kitchen 3
  • Coffee machine
  • Electric kettle
  • Refrigerator
Bathroom 12
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shared bathroom
  • Hairdryer
  • Bath
  • Shower
Outdoors 4
  • Picnic area
  • Sun terrace
  • Terrace
  • Garden
Wellness 11
  • Spa/wellness packages
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
Activities 7
  • Live music/performance
  • Walking tours Additional charge
  • Temporary art galleries
  • Cycling
  • Hiking Off-site
  • Skiing Off-site
  • Fishing Additional charge Off-site
Living Area 2
  • Seating Area
  • Desk
Food & Drink 7
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Special diet menus (on request)
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Accessibility 1
  • Upper floors accessible by elevator
Room Amenities 1
  • Clothes rack
Languages spoken 3
  • English
  • Japanese
  • Chinese
Cleaning services 3
  • Daily housekeeping
  • Trouser press
  • Ironing service
Safety & security 8
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
Media & Technology 8
  • Blu-ray player
  • Flat-screen TV
  • Satellite channels
  • CD player
  • DVD player
  • Fax
  • Telephone
  • TV
Reception services 3
  • Invoice provided
  • Concierge service
  • Luggage storage
Business facilities 2
  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge
Great for your stay 10
  • Spa and wellness centre
  • Restaurant
  • Private bathroom
  • Fitness centre
  • Parking
  • Free WiFi
  • Air conditioning
  • Flat-screen TV
  • Shuttle service (free)
  • Bath
Parking Free private parking is possible on site (reservation is not needed). 1
  • Accessible parking

竹泉荘 Chikusenso Onsen Location

989-0916 Miyagi, Zao, Togatta Onsen Aza Uwanohara 88-11, Japan

What's nearby

Ogawara Park 20 km
Murata Shonin Yamasho Memorial House 17 km
Michinoku Lakeside National Government Park 17 km

Restaurants & cafes

Restaurant Zao Boo 2.1 km
Restaurant喰い処あいざわ 2 km
Restaurantじんぎすかん なべ家 2 km

Ski lifts

Jumbo Ski Lift 4.6 km
Zao Eboshi Gondola Lift 4.4 km
Zao Eboshi Quad Ski Lift 4.7 km

Closest airports

Sendai Airport 35 km
Yamagata Airport 60 km

Get in Touch

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    Contact Information

    989-0916 Miyagi, Zao, Togatta Onsen Aza Uwanohara 88-11, Japan
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