Andaz Maui at Wailea Resort – A Concept by Hyatt

3550 Wailea Alanui Drive, Wailea, HI 96753, United States

Guest reviews: 8.5

HOTEL OVERVIEW

Honestly, I wasn’t sure what to expect from another Hyatt property when I first pulled up to the Andaz Maui – I mean, you’ve seen one luxury resort, you’ve seen them all, right? But this place actually surprised me from the moment I walked into that open-air lobby. There’s something different about how they’ve designed it, sort of like they took the stuffy hotel vibe and just… threw it out the window. The check-in process happens at these casual iPad stations where the staff actually talks to you like real people instead of reciting scripts, and you know what? It sets the tone for everything else.

What really gets me about this spot is how they’ve managed to feel both polished and relaxed at the same time. The pools – there are four of them, by the way – each have their own personality. The main infinity pool overlooks Wailea Beach (which, let’s be real, is one of the better stretches of sand on this side of Maui), but if you want to escape the families, that rooftop pool on the 15th floor is where it’s at. I spent way too many afternoons up there with a drink from the Bumbye Beach Bar, watching the sunset paint Molokini Crater in the distance. The rooms themselves are sleek without being cold – floor-to-ceiling windows that actually open, which is rarer than you’d think in hotels these days, and those deep soaking tubs that look out over the ocean if you book right.

Here’s the thing though – location matters more than people realize, and this place nailed it. You’re literally a two-minute walk to some of the best snorkeling on the island at Wailea Beach, but you’re also close enough to hop over to Makena Beach or even drive down to that little food truck scene in Kihei when you want something more local than resort dining. Speaking of food, Ka’ana Kitchen surprised me – I was expecting typical resort fare, but their take on local ingredients actually works. The spam fried rice sounds touristy but it’s legitimately good. Parking is complimentary (thank god, because most Wailea resorts will hit you with those fees), and the resort fee situation is… well, it exists, but at least they’re upfront about it. If I’m being completely honest, the only thing that bugged me was how busy the main pool area gets during peak season – December through March, you’ll want to claim your spot early. But overall? This is the kind of place that makes you remember why you came to Maui in the first place, without making you feel like you’re trapped in a resort bubble the whole time.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.0

Comfort: 9.2

Location: 9.5

Facilities: 8.9

Cleanliness: 8.9

Value for money: 7.0

Braunschweiger from United States

9/10

The staff was exceptionally friendly and helpful. We particularly loved the breakfast buffet, the tiered pools, and the complimentary recreational activities. All in all it was truly a wonderful stay and when we left we kept thinking about how much we missed being there!

Bruce from Australia

7/10

poolside bar, beach

Johanne from United States

9/10

all the food was outstanding! tsnaumi fires were amazing, great homemade ice cream sandwiches!! Drinks did not disapoint

Sally from Australia

9/10

Great breakfast. Helpful & friendly staff.

Damon from United States

9/10

Enjoyed the beach, pools, fitness center etc.

Jane from United States

9/10

Access to the beach and beach accessories were very helpful. The resort fee does include a lot of actual amenities (snorkel gear, beach chairs, experiences). Location to a nearby shopping center was great and provided additional non-beach activities, and the courtesy vehicle made it accessible. Staff of all departments were great.

Sharon from New Zealand

9/10

Location was great. The valet service was amazing very pleasant greeting upon arrival and every time we used the service the guys were awesome. View from room was great. Bumbye beach bar awesome service by Hollie.

Jonathan from United States

9/10

Very relaxing , And a very beautiful view from the main balcony ..

Tiffany from United States

9/10

It was such a beautiful property! The open-air lobby was so nice. We actually fell asleep on one of the couches waiting for our room (We got there early). The smells at this property just put you on island time immediately. We had a wonderful time at the luau. We decided to do it the day we arrived because we were already so comfortable! There...

Tiffany from United States

9/10

It was such a beautiful property! The open-air lobby was so nice. We actually fell asleep on one of the couches waiting for our room (We got there early). The smells at this property just put you on island time immediately. We had a wonderful time at the luau. We decided to do it the day we arrived because we were already so comfortable! There was direct access to the beach, the food was amazing, and the staff was so helpful! We had all these plans to explore, but we were so comfortable at the resort that we didn't do quite as much as we had planned. We actually had a red-eye to catch on the last day, and we could only get a 12:00 PM Check out. The staff offered to keep our luggage for us, let us hang out at the resort, and let us know about the shower room on site so that we could have a shower before our flight. I would stay here every time!

Hakki from United States

9/10

Cleanliness and quietness of the rooms, restaurants, and pool options

SURROUNDINGS

What's nearby:

  • Kalama Park: 7 km
  • Polo Beach Park: 2.6 km
  • Kihei Regional Park: 12 km
  • Kihei Aquatic Center: 7 km
  • Ahihi-Kinau Natural Area Reserve: 10 km

Restaurants & cafes:

  • Restaurant Morimoto: 30 m
  • Restaurant Ka'Ana Kitchen: 30 m

Natural beauty:

  • Peak Oanapuka (203m): 7 km

Beaches in the neighbourhood:

  • Polo Beach: 2.4 km
  • Ulua Beach: 100 m
  • Mokapu Beach: 100 m
  • Wailea Beach: 1.3 km
  • Keawakapu Beach: 1.6 km

Closest airports:

  • Hana Airport: 98 km
  • Kahului Airport: 25 km
  • Kapalua Airport: 55 km

ROOMS

  • King Room with Partial Ocean View with 1 extra-large double bed for 2 adults, 1 child
  • Queen Room with Two Queen Beds and Partial Ocean View with 2 large double beds for 4 adults, 3 children
  • King Room with Ocean View with 1 extra-large double bed for 2 adults, 1 child
  • Queen Room with Two Queen Beds and Ocean View with 2 large double beds for 4 adults, 3 children
  • King Room with Resort View with 1 extra-large double bed for 2 adults, 1 child
  • Queen Room with Two Queen Beds and Resort View with 2 large double beds for 4 adults, 3 children
  • Queen Room with Two Queen Beds and Accessible Shower - Disability Access with 2 large double beds for 4 adults, 3 children
  • Suite with Partial View with extra-large double bed, 1 extra-large double bed, sofa bed and 1 sofa bed for 3 adults, 2 children
  • Suite with Ocean View with extra-large double bed, 1 extra-large double bed, sofa bed and 1 sofa bed for 4 adults, 3 children
  • Suite - Poolside with extra-large double bed, 1 extra-large double bed, sofa bed and 1 sofa bed for 3 adults
  • King Room with 1 extra-large double bed for 2 adults, 1 child
  • Queen Room with Two Queen Beds with 2 large double beds for 4 adults, 3 children
  • King Room with Accessible Shower - Disability Access with 1 extra-large double bed for 2 adults, 1 child
  • Two-Bedroom Villa - Oceanfront with 2 × 1 extra-large double bed and 2 × 2 double beds for 6 adults, 4 children
  • Three-Bedroom Villa with Ocean View with 2 extra-large double beds and 2 large double beds for 8 adults, 4 children
  • Four-Bedroom Villa - Oceanfront with 4 extra-large double beds for 10 adults, 4 children
  • Three-Bedroom Villa - Oceanfront with 4 × 1 extra-large double bed and 2 × 2 double beds for 8 adults, 4 children
  • Deluxe Suite with Ocean View with extra-large double bed, 1 extra-large double bed, sofa bed and 1 sofa bed for 4 adults, 3 children
  • Andaz Suite with extra-large double bed, 1 extra-large double bed, sofa bed and 1 sofa bed for 4 adults, 3 children
  • Four-Bedroom Villa - Oceanfront with 6 × 1 extra-large double bed, 2 × 4 and 2 double beds for 10 adults, 4 children
  • Three-Bedroom Ilikai Villa with Garden View, One Bunk Bed and Two King Beds with 2 extra-large double beds and 1 bunk bed for 6 adults, 4 children
  • Three-Bedroom Ilikai Villa with Ocean View, One Bunk Bed, and Two King Beds with 2 extra-large double beds and 1 bunk bed for 6 adults, 4 children
  • Three-Bedroom Ilikai Villa with Partial Ocean View, One Bunk Bed and Two King Beds with 2 extra-large double beds and 1 bunk bed for 6 adults, 4 children
  • Three-Bedroom Ilikai Penthouse Villa with Ocean View, Two King and Two Queen Beds with 2 extra-large double beds and 2 large double beds for 10 adults, 4 children
  • Three-Bedroom Ilikai Villa with Partial Ocean View, One Queen, Two King Beds, and Accessible Tub and Shower with 4 × 1 extra-large double bed and 2 × 1 large double bed for 6 adults, 4 children
  • Three-Bedroom Ilikai Villa with Partial Ocean View, One King and Three Queen Beds with 2 × 1 extra-large double bed and 4 × 1 large double bed for 8 adults, 4 children
  • King Room with Ocean View and Accessible Shower with 1 extra-large double bed for 2 adults, 1 child
  • Three-Bedroom Ilikai Villa with Garden View, One King and Three Queen Beds with 1 extra-large double bed and 3 large double beds for 8 adults, 4 children
  • Three-Bedroom Ilikai Villa with Ocean View, One King and Three Queen Beds with 1 extra-large double bed and 3 large double beds for 8 adults, 4 children
  • Queen Room with Two Queen Beds and Shower - Ocean View with 2 large double beds for 4 adults
  • Three-Bedroom Villa with Garden View with 4 × 1 extra-large double bed, 3 × 1 large double bed and 2 × 4 for 8 adults
  • Premier Suite with 2 × 1 extra-large double bed for 4 adults
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FACILITIES

Bedroom:

  • Wardrobe or closet
  • Alarm clock

General:

  • Shuttle service
  • Minimarket on site
  • Shared lounge/T V area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Laptop safe
  • Packed lunches
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Bathroom:

  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Balcony
  • Terrace
  • Garden

Wellness:

  • Fitness/spa locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna

Activities:

  • Bicycle rental
  • Bingo
  • Aerobics
  • Live music/performance
  • Cooking class Additional charge
  • Tour or class about local culture
  • Happy hour Additional charge
  • Walking tours
  • Beach
  • Evening entertainment
  • Water sport facilities on site Additional charge
  • Snorkelling Additional charge
  • Cycling
  • Hiking
  • Canoeing Additional charge
  • Golf course (within 3 km) Additional charge

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Languages spoken:

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Dutch
  • Portuguese
  • Russian
  • Thai
  • Filipino
  • Vietnamese
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Trouser press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Video
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities Additional charge

Outdoor swimming pool Free!:

  • Open all year

Entertainment and family services:

  • Babysitting/child services Additional charge

Parking Private parking is possible on site (reservation is not needed) and costs U S$55 per day.:

  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
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HOUSE RULES

Pets:

  • Pets are allowed on request. Charges may be applicable.

Groups:

  • When booking more than 10 rooms, different policies and additional supplements may apply.

Check-in:

  • From 16:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

HOTEL ADDRESS

3550 Wailea Alanui Drive, Wailea, HI 96753, United States

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