Fortune Resort Grace, Mussoorie – Member ITC Hotels’ Group

Library Bazaar, Gandhi Chowk, 248179 Mussoorie, India
HOTEL OVERVIEW
Look, I’ll be honest – when I first walked into Fortune Resort Grace, I wasn’t expecting much from the exterior. It’s tucked right into Library Bazaar near Gandhi Chowk, and honestly, the building itself doesn’t scream luxury from the street. But step inside? Completely different story. The lobby hits you with this warm, woody vibe that actually feels mountain-appropriate, not like they just copied some generic hotel template.
What really got me was the location – you’re literally in the heart of everything without the chaos. I mean, Gandhi Chowk can get absolutely mental during peak season (avoid weekends in May if you value your sanity), but being slightly tucked away on Library Bazaar means you get the convenience without tour groups marching past your window at 6 AM. The staff here actually knows the area too, which sounds basic but you’d be surprised how many hotel folks can’t tell you which direction Kempty Falls is. They pointed me toward this little bakery down the lane that I never would’ve found otherwise – proper local coffee, not the instant stuff most places serve.
The rooms are where it gets interesting though. They’ve got this colonial-meets-modern thing going on that could’ve been tacky but somehow works. My room faced the valley (ask for valley-facing when you book – the town-side rooms get street noise), and honestly, waking up to those Doon Valley views made the whole trip worth it. The heating actually works too, which is crucial if you’re visiting during winter months – I’ve stayed at places in Mussoorie where you’re basically camping indoors. The bathroom’s properly done up with hot water that doesn’t cut out mid-shower, though the water pressure’s a bit temperamental on the higher floors. Food’s solid – their restaurant does decent North Indian fare, and the breakfast spread is better than most hill station hotels manage. You know what impressed me most though? The way they handle the power cuts that are pretty common up here. They’ve got backup sorted without making a big deal about it, so your phone stays charged and the WiFi doesn’t completely die every time the lights flicker.
Sure, it’s got that 7.8 rating for a reason – it’s not perfect. The elevators are slower than molasses, and during peak season the service can get stretched thin. But there’s something genuine about this place that you don’t get at the bigger chains. Maybe it’s because they’re part of ITC but still small enough to feel personal, or maybe it’s just that the location forces them to cater to people who actually want to experience Mussoorie rather than just Instagram it. Either way, if you’re looking for a proper base to explore the area without dealing with Mall Road madness, this works really well.
HOTEL HIGHLIGHTS


Reviews
Staff: 8.4
Comfort: 8.2
Location: 9.0
Free WiFi: 9.2
Facilities: 7.8
Cleanliness: 8.1
Value for money: 7.4
George from India
Excellent choice for a comfortable stay in Mussoorie. The rooms are very spacious and the service was commendable. The close proximity to Mall road is an added advantage.
The front office staff were kind enough to suggest viable transport options for visiting nearby areas
Highly recommended for fellow tourists!!
Nikhil from India
Location was great right on mall road
Dr from India
Nice food, great staff, excellent location, walking to the Mall road late night safe.
Kumar from India
All staff very good, Nisha very helpful.
Aman from India
Location
Courteous staff
Cleanliness
Food
Anand from India
Best about this Hotel is the location, very close to the happening area of Mussoorie and easy access to other spots.
Breakfast was good, good variety and service. If you are staying in valley view room with balcony, ready to be surprised with the view from room - its excellent.
Awtar from India
Shahzad from India
Very nicely served breakfast ,delicious too,quantity and quality perfect ..view was amazing .we as a couple and family enjoyed a lot with tasty breakfast . I would like to stay again.🥰😍👌
Mehta from India
ITC fortune has a perfect location, also the staff is highly courteous and helpful. They were extremely polite and made our overall stay very pleasant. Thank you!
Ajit from United Arab Emirates
Good service and aupport
Resturant team helped to plan and celebrate family member bday
SURROUNDINGS
What's nearby:
- Rock Garden: 5 km
- Company Bagh: 2.1 km
- Park-Landour: 4.4 km
- Doon Vihar Park: 17 km
- Landour Clock Tower: 2.9 km
- Charan das Bal Vatika: 17 km
- Central Park-Doon Vihar: 17 km
- Rashtriya Seva Yojna Vatika: 17 km
- Mdda Natural Environmental Park-Library Road Mussoorie: 1.6 km
Restaurants & cafes:
- Restaurant Machan Restaurant: 200 m
- Restaurant Khanduri Fast Food: 150 m
- Restaurant Shere Punjab Bhojnalaya: 500 m
Natural beauty:
- Waterfall Jharipani Waterfall: 4.2 km
Closest airports:
- Dehradun Airport: 49 km
ROOMS
- Deluxe Room with 1 large double bed for 3 adults, 1 child
- Valley view without balcony with 1 large double bed for 3 adults, 1 child
- Valley view with balcony with 1 large double bed for 3 adults, 1 child
- Presidential Suite with 4 × 1 double bed for 4 adults, 1 child


FACILITIES
General:
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Packed lunches
- Lift
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Bathroom:
- Free toiletries
Outdoors:
- Outdoor fireplace
- Sun terrace
- Terrace
Wellness:
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Steam room
- Spa facilities
- Massage Additional charge
- Spa and wellness centre Additional charge
- Fitness centre
Activities:
- Happy hour Additional charge
- Kids' club Additional charge
- Darts
- Table tennis Additional charge
- Billiards Additional charge
- Games room
Living Area:
- Seating Area
- Desk
Food & Drink:
- Fruits Additional charge
- Wine/champagne Additional charge
- Kid meals Additional charge
- Special diet menus (on request)
- Bar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Emergency cord in bathroom
- Lower bathroom sink
- Wheelchair accessible
Languages spoken:
- English
- Hindi
Cleaning services:
- Daily housekeeping
- Trouser press Additional charge
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Satellite channels
Reception services:
- Lockers
- Luggage storage
- 24-hour front desk
Business facilities:
- Fax/photocopying Additional charge
- Meeting/banquet facilities Additional charge
Entertainment and family services:
- Indoor play area
- Board games/puzzles
Parking Free private parking is possible on site (reservation is not needed).:
- Valet parking
- Accessible parking


HOUSE RULES
Pets:
- Pets are not allowed.
Check-in:
- From 14:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 11:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
HOTEL ADDRESS
Library Bazaar, Gandhi Chowk, 248179 Mussoorie, India
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