Grand Prince Hotel Hiroshima

The room was nice and the restaurants were exceptional.. We really liked the buffet strawberry lunch and breakfasts

What could be improved: The staff were a little weak in English and the location of the hotel was somewhat isolated from the city. There were no problems, however.

-The free 30min shuttle bus from Hiroshima station was brilliant, the bus arrived at stand 8 and boarding was simple enough, the driver put our luggage underneath which was handy.

-The staff are conscientious and welcoming, we had a very smooth check in and were informed about booking the boat trip to Miyajima which we took advantage of.

-The location is fantastic, we stayed for just 2 days but managed to fit in a sunset walk around the bay and came across 2 small sandy beaches, so scenic! The second day we spent at Miyajima, which has to be one of the most magical days I've ever had.

-We enjoyed breakfast which was a buffet style with a mix of western and asian cuisine. This was located on the top floor restaurant which had 360 views, absolutely stunning.

-The room we stayed in had everything you could want/ need, as well as some extra luxuries like skin care and fancy toiletries. The view from our room was also breathtaking, we had a floor to ceiling window that looked onto the sea which you could get lost in.

-On site convenience store was also great.

What could be improved: The only thing that could have been improved upon would be providing further information about all the different restaurants and all other facilities. We didn't utilise half of the facilities but it would have been great if we had had some details about the spa and the treatments on offer. Further detail about the onsen and what to expect/ etiquette (for those that may be a little nervous to use) would also be helpful to have some info about the pool opening times.
But other than that, it's faultless.

Beautiful room and close to fast ferry

What could be improved: A bus trip away from just about everywhere. Everything in the hotel was expensive, it was the first time I’d stayed in a hotel where guests were charged Y2200 each time they wanted to visit the onsen. Evidently there is an onsen package available but this is not on the booking website.

The hotel is built for convenience. All the facilities (onsen, Spa/massage etc, relaxation room) restaurants (5), breakfast options in multiple restaurants included with stay (traditional Japanese and western) convenience store, bus stop out the front, free shuttle to/from train station, and the concierge and staff were extremely helpful. Beautiful view from the ocean view rooms. Value for money was definitely worth it.

What could be improved: The location is slightly too far to walk to the main part of the city and there aren't many restaurants within walking distance from the hotel. It was about a 15min walk to a restaurant (The Lagoon) and 20mins to Lawson's (convenience store). Which I didn't really mind.

Great sea view from the room. Very nice lobby and restaurant area. Location was great for our trip to Miyajima. Very helpful and friendly staff.

What could be improved: The hotel is quite dated in places, especially the floor we stayed on, but everything was spotlessly clean. The hotel is quite a distance away from the centre of Hiroshima, but there is a courtesy shuttle bus. This does, however stop running quite early. The hotel would benefit from more shuttle buses later into the evening