Hotel Hare Uta

My husband and I we stayed the first week of March. I have no words to explain our satisfaction, our joy of this hotel. the place is extremally beautiful, green with many flowers, fruits. The staff is amazing polite. Much thanks to manager Jose, Tomas, that found for us the most most knowledgeable guide Nikolas. Special thanks for the kitchen stuff - the food is amazing, amazing, amazing.... But I have to share something very important: I booked HB - which includes breakfast and lunch according to booking.com. We didn't want lunch. But I did this to obtain every day excursion included in this rate. BUT .....when we arrived they told us that we are free to choose between lunch and dinner. So, we immediately chose dinner. Even more during our day trip the hotel provide for us sweets (banana bread cakes....), fruits, fresh juices and water. At the end we have all inclusive at the rate of HB ........,
This is very important, because I had serious hesitation and I was almost to book only BB.
With all my heart I want to say THANK YOU HARE UTA

Even though it was not possible to check in before hours, the staff made every effort to make me feel comfortable. Very positive energy and wonderful attitude Beautiful place, the rooms, the houses, garden, pool (although a bit on the small side, it is gorgeous), very nice staff

What could be improved: Very minor things that could be improved like one more senior staff, one or two breakfast items (understandably that coffee is not quite up to standard but while everything is varied and very good, the bread is not - and there is bakeries with decent bread etc...). Description on Booking is a bit misleading, my room as such did not have pool view, not a problem since the garden is gorgeous but it could be better described

We stayed for 3 nights and our expectations were exceeded. The hotel is in a good location for exploring the whole island. Our room was in a great position, overlooking the pool, was comfortable and air conditioned. The hotel’s garden, food and cocktails were all brilliant. A taxi into Hanga Roa was only 5000 CLP. We hired a car from the hotel for the day so we could explore ourselves. We then had a half day excursion with a brilliant guide the following day. She was the president of (I think) the tourism board in Rapa Nui. Learning and seeing the Moais was definitely the highlight of the trip.

What could be improved: We were told that the restaurant and bar was open from 1300 to 2200 daily. My only criticism is that on our final evening at dinner (we sat down approximately 2120 after watching the sunset at Abu Thahai) we were told that cocktails could not be served; only beer and wine. This is clearly not much of an issue but I was rather looking forward to a cocktail that evening (they were very good). I noticed that there was only one member of staff on duty. Perhaps she did not know how to make them or did into have time? Otherwise a fantastic stay and I would thoroughly recommend to others.