Portom International Hokkaido

066-0012 Hokkaido, Chitose, Bibi New Chitose International Airport International Terminal Building 4F, Japan

Guest reviews: 9.5

HOTEL OVERVIEW

Welcome to the exceptional Portom International Hokkaido, a prestigious 5-star establishment that sets the standard for luxury accommodation in Japan’s northernmost island. Strategically positioned within the New Chitose International Airport’s International Terminal Building on the 4th floor, this premier hotel offers travelers unparalleled convenience and sophistication. With its outstanding rating of 9.5, Portom International Hokkaido stands as one of the most highly acclaimed hotels in the region, consistently exceeding guest expectations with its impeccable service and attention to detail. The hotel’s unique airport location in Chitose, Hokkaido, makes it an ideal choice for both international visitors and domestic travelers exploring Japan’s wild northern frontier. After disembarking from your flight, you need only take a short walk to find yourself in the tranquil luxury of your accommodation—a rare convenience that eliminates the stress of airport transfers after long journeys. Despite being situated within the airport complex, the hotel masterfully creates an atmosphere of serene elegance that feels worlds away from the bustling terminals below. From your comfortable room, you’ll enjoy spectacular views of Hokkaido’s stunning landscapes—from snow-covered mountains in winter to lush greenery in summer. The hotel serves as a perfect gateway to Hokkaido’s natural wonders, including the nearby Shikotsu-Toya National Park with its pristine lakes and volcanic landscapes, and provides easy access to Sapporo, Hokkaido’s vibrant capital city, just a short train ride away. Portom International Hokkaido’s exceptional 9.5 rating reflects its commitment to delivering an extraordinary guest experience. Each elegantly appointed room combines traditional Japanese aesthetic elements with modern luxuries, creating spaces of harmony and comfort. The hotel’s dining options showcase the legendary culinary traditions of Hokkaido—a region renowned throughout Japan for its fresh seafood, dairy products, and agricultural bounty. Guests consistently praise the attentive, multilingual staff who embody the Japanese concept of omotenashi—wholehearted hospitality that anticipates needs before they arise. Whether you’re beginning your Hokkaido adventure or savoring one last night before departure, Portom International Hokkaido offers the rare combination of five-star luxury and unbeatable convenience. Its exceptional rating speaks to its success in creating a sanctuary of comfort and elegance within the unique setting of an international airport, making it not merely a place to stay but a memorable part of your Hokkaido journey.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.7

Comfort: 9.8

Location: 9.6

Free WiFi: 9.1

Facilities: 9.7

Cleanliness: 9.8

Value for money: 8.5

Kitisak from Thailand
10/10
Chittawee from Thailand
10/10
Lance from United States
8/10
Morrakot from Thailand
10/10
Annette from Australia
10/10
Brendan from Singapore
10/10
John from United States
9/10
Paul from Canada
10/10
Andrew from United States
9/10
Grumpy_man from Thailand
9/10

SURROUNDINGS

What's nearby:

  • Salmon Hometown Chitose Aquarium: 6 km

Restaurants & cafes:

  • Cafe/barびいど楼: 5 km
  • Restaurantやきとり工場: 6 km
  • Restaurant食咲工房 かつふじ: 5 km

Ski lift:

  • Emiwa Shimin 1: 25 km

Public transport:

  • Train New Chitose Airport: 600 m
  • Train Minami Chitose Station: 3.5 km

Closest airports:

  • Okadama Airport: 51 km
  • New Chitose Airport: 0 m

ROOMS

  • Superior Twin Room - Non-Smoking with 2 single beds for 1 - 2 guests
  • Junior Suite Twin - Non-Smoking with 2 double beds for 1 - 1 guests
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FACILITIES

Bedroom:

  • Wardrobe or closet
  • Alarm clock

General:

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Soundproofing
  • Carpeted
  • Soundproof rooms
  • Lift
  • Pants press
  • Non-smoking rooms
  • Iron

Kitchen:

  • Coffee machine
  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Services:

  • Daily housekeeping
  • Trouser press
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Wake-up service
  • Laundry Additional charge
  • 24-hour front desk

Wellness:

  • Public Bath
  • Hot spring bath
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna

Living Area:

  • Sofa

Food & Drink:

  • Coffee house on site
  • Bar
  • Minibar
  • Restaurant

Accessibility:

  • Upper floors accessible by elevator

Languages spoken:

  • English
  • Japanese
  • Korean
  • Thai
  • Chinese

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Invoice provided

Great for your stay:

  • Spa and wellness centre
  • 2 restaurants
  • Fitness centre
  • Free WiFi
  • Air conditioning
  • Flat-screen TV
  • Bath
  • Non-smoking rooms
  • Sauna
  • Shower
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HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00 to 00:00
  • You'll need to let the property know in advance what time you'll arrive.

Check-out:

  • From 00:00 to 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

066-0012 Hokkaido, Chitose, Bibi New Chitose International Airport International Terminal Building 4F, Japan

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