




Portom International Hokkaido Overview
Honestly, I was skeptical when I first heard about a hotel literally inside New Chitose Airport – I mean, airport hotels usually scream “desperation booking,” right? But Portom International Hokkaido completely flipped that assumption on its head. You walk off your flight, take the elevator up to the 4th floor of the international terminal, and suddenly you’re in this sleek, surprisingly quiet sanctuary that feels miles away from the gate chaos below.
What really got me was how they’ve managed to create this bubble of calm despite being surrounded by constant airport activity. The soundproofing is honestly impressive – you know there are planes taking off and landing just outside, but inside it’s this serene environment where you can actually hear yourself think. The rooms have these floor-to-ceiling windows that give you this wild bird’s-eye view of the tarmac and runway action, which is either fascinating or soothing depending on your mood (I found myself watching the ground crews work like it was some kind of meditation). The design is very Japanese minimalist but with these warm touches – natural wood accents, soft lighting that actually helps with jet lag, and bathrooms that feel more like a high-end spa than anything you’d expect at an airport.
But here’s the thing that makes this place special beyond the novelty factor – it’s genuinely thoughtful about the traveler experience in ways that show they really get it. Check-in is seamless because they understand you’re probably dragging luggage and dealing with flight stress. The concierge knows exactly which Chitose ramen spots are worth the trip into town versus which airport food is actually decent (spoiler: there’s surprisingly good seafood right in the terminal). They’ve got this 24-hour room service that includes proper Hokkaido specialties, not just sad airport sandwiches. And if you’re doing what most people do – using this as a base to explore Sapporo or hit the ski areas – they’re incredibly helpful with logistics and timing. The location means you can literally roll out of bed and catch a morning flight, or if you’re arriving late from Tokyo, you’re not dealing with the last train situation or expensive late-night taxi rides into the city. I’ll be honest, it’s not cheap, but when you factor in what you’d spend on transportation and the sheer convenience factor, it actually makes sense. Plus, there’s something kind of magical about falling asleep and waking up in this floating airport world – it’s like being in transit even when you’re not moving.
Guest Reviews
The room is big and high-tech.
What could be improved: Nothing.
Excellent location for early flight. Very comfy bed and large modern room.
A little bit pricy.
Breakfast was excellent.
What could be improved: It was expensive
Location
What could be improved: None
The hotel is amazing and so luxurious. Highly recommended.
Excellent location for a airport transit stay
Clean, modern, sleek, stylish
What could be improved: The massage from the spa was one of the worst I've ever had
Beautiful property right in the airport. Excellent staff
The rooms are so comfortable, especially after long days of travel from the States. Best bathroom and beds we stayed in during our 3 weeks in Japan! We could tell the rest of the facilities were very nice, but didn't have the time to indulge. What...
The place was real cozy, have a feeling of 6-stars hotel without any effort. The room was crazily big and beautiful. The staffs were also super friendly and helpful. Unfortunately that we spent only a night waiting for the plane. It is essential the...
Portom International Hokkaido Rooms
Choose from 2 accommodation options
Superior Twin Room - Non-Smoking
Junior Suite Twin - Non-Smoking

Facilities & Amenities
Everything you need for a comfortable stay
Bedroom 2
- Wardrobe or closet
- Alarm clock
General 11
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproofing
- Carpeted
- Soundproof rooms
- Lift
- Pants press
- Non-smoking rooms
- Iron
Kitchen 3
- Coffee machine
- Electric kettle
- Refrigerator
Bathroom 11
- Toilet paper
- Towels
- Bidet
- Bath or shower
- Slippers
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
Services 8
- Daily housekeeping
- Trouser press
- Private check-in/check-out
- Concierge service
- Luggage storage
- Wake-up service
- Laundry Additional charge
- 24-hour front desk
Wellness 6
- Public Bath
- Hot spring bath
- Massage Additional charge
- Spa and wellness centre Additional charge
- Fitness centre
- Sauna
Living Area 1
- Sofa
Food & Drink 4
- Coffee house on site
- Bar
- Minibar
- Restaurant
Accessibility 1
- Upper floors accessible by elevator
Languages spoken 5
- English
- Japanese
- Korean
- Thai
- Chinese
Safety & security 8
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology 4
- Flat-screen TV
- Satellite channels
- Telephone
- TV
Reception services 1
- Invoice provided
Great for your stay 10
- Spa and wellness centre
- 2 restaurants
- Fitness centre
- Free WiFi
- Air conditioning
- Flat-screen TV
- Bath
- Non-smoking rooms
- Sauna
- Shower
Portom International Hokkaido Location
066-0012 Hokkaido, Chitose, Bibi New Chitose International Airport International Terminal Building 4F, Japan
What's nearby
Restaurants & cafes
Ski lift
Public transport
Closest airports
Get in Touch
Have questions? We're here to help plan your perfect stay.
