Royal Palms Resort and Spa, part of Hyatt

5200 East Camelback Road, Camelback East, Phoenix, AZ 85018, United States

Guest reviews: 9

HOTEL OVERVIEW

Okay, so you know how most resort spas try way too hard to be fancy? Royal Palms actually pulls it off without feeling pretentious. I mean, the place sits right on Camelback Road – which honestly can get pretty busy during rush hour – but once you’re through those gates, it’s like stepping into this Mediterranean fantasy that somehow works perfectly in the Sonoran Desert. The whole property used to be a mansion back in the 1920s, and you can tell they’ve kept that intimate, estate-like feel instead of turning it into some massive resort complex.

What really got me was how they’ve designed everything around these lush courtyards and gardens. You’re literally in the middle of Phoenix (Lincoln Drive and the Biltmore area is right there), but walking around the property feels like being in some secluded villa. The rooms – well, they’re more like casitas really – each have their own little patio areas, and the bathrooms are honestly ridiculous in the best way possible. Marble everything, but not cold and sterile. The spa is where things get interesting though. They do this thing called the Royal Treatment that’s… look, I’m usually skeptical of spa packages, but this one actually lived up to the hype. Plus, you know what I loved? The pool area never felt crowded, even when I was there during peak season in March. They’ve got multiple pools, so families with kids tend to gravitate toward one area while couples stick to the quieter spots.

Here’s the thing about location – you’re maybe ten minutes from Old Town Scottsdale if you want nightlife, and Camelback Mountain is literally right there if you’re into hiking (though honestly, do it early morning because Arizona sun is no joke). The resort’s restaurant, T. Cook’s, is actually worth staying in for dinner, which surprised me. Usually hotel restaurants are just… fine. But they source a lot locally and the patio dining situation is pretty perfect for those cooler desert evenings. Parking is valet only, which some people complain about, but given how narrow the property entrance is, it makes sense. Check-in was smooth – they actually remembered I’d mentioned it was my anniversary when I booked, which was a nice touch without being over-the-top about it. If I had to nitpick, the WiFi in some of the casitas can be a little spotty, and if you’re staying during one of Phoenix’s big golf tournaments, expect everything to be busier and pricier. But honestly? For a five-star property that feels more like a boutique hideaway than a corporate hotel, Royal Palms gets the balance right.

HOTEL HIGHLIGHTS

Image 2 of Royal Palms Resort and Spa, part of HyattImage 3 of Royal Palms Resort and Spa, part of Hyatt

Reviews

Staff: 9.5

Comfort: 9.3

Location: 9.2

Free WiFi: 10

Facilities: 9.3

Cleanliness: 9.2

Value for money: 8.4

Conatance from United States

9/10

grounds are beautiful. food is excellently

Linda from United States

9/10

Everything. The property was clean, comfortable and soothing environment throughout. Pleasant vibe. Loved all the exposed wood beams, architectural beauty and ambience, pools, manicured lawns, beautiful bar area and decadent restaurant.

Amy from United States

9/10

Delicious.

Elisa from United States

9/10

Exceptionally well maintained property. Impeccable taste

Andrea from United States

9/10

T.Cooks was amazing! The spa was nice. The grounds and rooms were beautiful!

Weenieboy from United States

9/10

The resort grounds/property presented a feeling of relaxation. The food and service at property dining was top notch.

Sarah from United States

9/10

very nice staff, good maintained, clean good food, good drinks, nice pool area.
we had the room right at the street, but we told them, and right the same evening we could change the room and we even got an upgrade. that was awesome.

Kenneth from United States

8/10

Friendly staff.

Chloé from Canada

9/10

Cleanliness
Restaurant was amazing

Gabrielle from United States

9/10

Absolutely stunning

SURROUNDINGS

What's nearby:

  • Phoenix Zoo: 9 km
  • Pierce Park: 5 km
  • Wrigley Mansion: 6 km
  • Neighborhood Parks: 5 km
  • The Sycamore Dog Run: 5 km
  • Scottsdale Waterfront: 4.2 km
  • Papago Softball Complex: 5 km
  • Desert Botanical Gardens: 7 km
  • Kiva Municipal Sports Complex: 5 km
  • Oakland A's Minor League Facility: 6 km

Restaurants & cafes:

  • Cafe/bar Starbucks: 2 km

Top attractions:

  • Papago Park: 10 km
  • Heard Museum: 13 km
  • Copper Square: 15 km
  • Ody Sea Aquarium: 14 km
  • Phoenix Art Museum: 15 km
  • Historic Heritage Square: 15 km
  • Hall of Flame Firefighting Museum: 9 km

Natural beauty:

  • Lake North Lake: 8 km
  • Waterfall Arizona Falls: 3 km
  • Mountain Camelback Mountain: 4.7 km
  • Peak Camelback Mountain (817m): 6 km

Public transport:

  • Train44th St / Washington: 7 km
  • Train Washington / 50th Street: 8 km

Closest airports:

  • Scottsdale Airport: 16 km
  • Phoenix-Mesa Gateway Airport: 47 km
  • Phoenix Sky Harbor International Airport: 8 km

ROOMS

  • King Room with 1 extra-large double bed for 2 adults, 1 child
  • Junior King Suite with 2 × 1 extra-large double bed and 1 large double bed for 5 adults, 4 children
  • Casita with King Bed with 1 extra-large double bed for 2 adults, 1 child
  • King Room with Terrace and View with 1 extra-large double bed for 2 adults, 1 child
  • Corner Suite with Terrace and View with 2 × 1 extra-large double bed and 1 large double bed for 5 adults, 4 children
  • Spa Suite with Terrace and View with 2 × 1 extra-large double bed and 1 large double bed for 3 adults, 2 children
  • Double Room with Two Double Beds with 2 double beds for 4 adults, 3 children
  • Junior King Suite - Disability Access with 2 × 1 extra-large double bed and 1 large double bed for 5 adults, 4 children
  • King Room with Terrace and View - Disability Access with 1 extra-large double bed for 2 adults, 1 child
  • King Room with Accessible Shower - Disability Access with 1 extra-large double bed for 2 adults, 1 child
  • Villa with 2 × 1 extra-large double bed for 4 adults, 3 children
  • Villa with 2 × 1 extra-large double bed and 1 large double bed for 2 adults, 3 children
  • Presidential Villa with 2 × 1 extra-large double bed and 1 sofa bed for 4 adults, 4 children
  • Villa with 2 × 1 extra-large double bed and 1 large double bed for 4 adults, 3 children
  • Double Room with Two Double Beds and Terrace with 2 double beds for 4 adults, 3 children
Image 4 of Royal Palms Resort and Spa, part of HyattImage 5 of Royal Palms Resort and Spa, part of Hyatt

FACILITIES

Bedroom:

  • Wardrobe or closet

General:

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Laptop safe
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Bathroom:

  • Private bathroom
  • Free toiletries
  • Hairdryer

Outdoors:

  • Outdoor fireplace
  • Outdoor furniture
  • Terrace
  • Garden

Wellness:

  • Fitness/spa locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
  • Fitness centre

Activities:

  • Bicycle rental
  • Happy hour Additional charge
  • Walking tours
  • Evening entertainment

Living Area:

  • Desk

Food & Drink:

  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Languages spoken:

  • English

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Safety deposit box

Media & Technology:

  • Telephone
  • TV

Reception services:

  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Outdoor swimming pool Free!:

  • Open all year
  • All ages welcome
  • Heated pool

Entertainment and family services:

  • Babysitting/child services

Parking Private parking is possible on site (reservation is not needed) and costs U S$38 per day.:

  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Image 6 of Royal Palms Resort and Spa, part of HyattImage 7 of Royal Palms Resort and Spa, part of Hyatt

HOUSE RULES

Pets:

  • Pets are allowed on request. Charges may be applicable.

Check-in:

  • From 16:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Age restriction:

  • The minimum age for check-in is 21

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

HOTEL ADDRESS

5200 East Camelback Road, Camelback East, Phoenix, AZ 85018, United States

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