THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

605-0033 Kyoto, Kyoto, Higashiyama-ku, Sanjo-dori, Shirakawabashi, Higashi-iru, 3 Chome, Ebisucho 175-2, Japan

Guest reviews: 8.9

HOTEL OVERVIEW

You know what struck me first about The Hotel Higashiyama? It’s actually tucked right into one of Kyoto’s most atmospheric neighborhoods without feeling like it’s trying too hard to be “authentic.” I mean, you’re literally a two-minute walk from Shirakawa area – that’s the postcard-perfect stretch where traditional wooden buildings line the narrow canal and you’ll spot geishas heading to appointments if you’re lucky with timing. The hotel itself sits on Sanjo-dori, which honestly can get a bit busy during the day, but once you’re inside, the street noise just melts away.

The building has this understated elegance that feels very Tokyo modern meets Kyoto traditional – not in an over-the-top way, but more like someone who actually understands both cities designed it. The lobby’s got these gorgeous wood elements and stone details that echo the neighborhood’s aesthetic without being a theme park version of it. What I really appreciated was how the staff seemed to genuinely know the area – when I asked about avoiding crowds at nearby temples, the concierge gave me specific time windows and alternative routes that clearly came from real experience, not a guidebook. The rooms themselves are what you’d expect from a solid four-star property, but it’s the little touches that matter – like how the windows frame views of the surrounding traditional rooftops, and the bathrooms have that perfect Japanese attention to detail (the shower pressure is excellent, by the way).

Here’s the thing about staying in Higashiyama – you’re basically in the heart of historic Kyoto, which means you can walk to Kiyomizu-dera, wander through the preserved Sannenzaka and Ninenzaka streets, and hit up some incredible local restaurants without needing any transportation. But it also means you’re in tourist central, so mornings are your friend if you want those Instagram shots without crowds. The hotel’s location is honestly perfect for this – you can slip out early, do your temple visits, then retreat back when the tour buses arrive. I found the evenings particularly magical around here, when the day-trippers clear out and you get to experience what this neighborhood feels like for locals. The hotel’s restaurant is solid too, though with places like Kikunoi just a reasonable walk away (if you’re feeling fancy), you’ve got options. One small thing – parking can be tricky in this area, but the hotel handles it well with valet service. At 8.9 rating, it’s clearly doing something right, and after staying there, I get why people keep coming back.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.2

Comfort: 9.4

Location: 8.8

Free WiFi: 9.3

Facilities: 9.0

Cleanliness: 9.3

Value for money: 8.7

Blackworms from Qatar (27 January 2024)

9/10

One of my best hotel experiences in Japan. Starting with the Higashimaya was a mistake on my part as other hotels could not match the quality of what I experienced here. From the staff to the facilities to the restaurant and breakfast, everything was as good as you would expect. Tokyu Hotels are certainly on my radar now. What could be improved:...

Blackworms from Qatar (27 January 2024)

9/10

One of my best hotel experiences in Japan. Starting with the Higashimaya was a mistake on my part as other hotels could not match the quality of what I experienced here. From the staff to the facilities to the restaurant and breakfast, everything was as good as you would expect. Tokyu Hotels are certainly on my radar now.

What could be improved: TV could have more smart features like Chromecast or smart applications so that customers can connect as the only available BS/CS channels are Japanese. The closure of the incredible tea bar, Sarei, is quite early but expected.

Weston from United States (13 February 2025)

9/10

Beautiful hotel and facilities. Rooms are exceptional.

What could be improved: No complaints.

Nobu from Japan (18 January 2025)

9/10

Excellent quality and location!

What could be improved: Interesting tea ceremonies!

Anjali from Australia (10 January 2025)

9/10

A beautiful hotel very beautifully presented hotel : traditional, yet modern and artistic. Very clean and very attentative staff.
Restaurant excellent food.

What could be improved: Nothing.

Nizar from United States (4 January 2025)

9/10

The beds were very comfortable and the hotel theme were fun.

Mary from Canada (2 January 2025)

9/10

Everything

What could be improved: Nothing

Stephanie from United States (17 December 2024)

9/10

The hotel staff were amazing with our check in and booking our private onsen. The breakfast was delicious and our luggage was easily stored by staff for us to adventure on our last day in Kyoto. In a beautiful area. 15 minute walk to the river and a short distance to parks. The hotel is close to a station and feels safe at night. Such a beautiful...

Stephanie from United States (17 December 2024)

9/10

The hotel staff were amazing with our check in and booking our private onsen. The breakfast was delicious and our luggage was easily stored by staff for us to adventure on our last day in Kyoto. In a beautiful area. 15 minute walk to the river and a short distance to parks. The hotel is close to a station and feels safe at night. Such a beautiful hotel, we loved our room and could feel all the personal touches. We will be back.

Neha from India (13 December 2024)

9/10

The view from our room was BEAUTIFUL! it looked into the street with the local houses and the lovely trees. the room was clean with useful amenities! the breakfast was simple and flavourful. Good options for vegetarians as well! the ambience was calm and easy. The staff was very helpful with shipping out baggage and other gifts to the various parts...

Neha from India (13 December 2024)

9/10

The view from our room was BEAUTIFUL! it looked into the street with the local houses and the lovely trees. the room was clean with useful amenities! the breakfast was simple and flavourful. Good options for vegetarians as well! the ambience was calm and easy. The staff was very helpful with shipping out baggage and other gifts to the various parts of japan! The airport shuttle was also useful!

Woongjin from South Korea (1 December 2024)

9/10

Excellent

What could be improved: Nothing

Kathy from United States (16 November 2024)

9/10

Very clean and beautiful. Staff were very kind and helpful. Dinner was delicious.

SURROUNDINGS

What's nearby:

  • Okazaki Park: 650 m
  • Hosomi Museum: 800 m
  • Maruyama Park: 650 m
  • Yurinkan Museum: 450 m
  • Kyoto Municipal Zoo: 800 m
  • Tomb of Akechi Mitsuhide: 350 m
  • Japan Kanji Museum & Library: 1 km
  • Kyoto City KYOCERA Museum of Art: 600 m
  • Kyoto Museum of Traditional Crafts: 800 m
  • Kyoto Gion Matsuri Festival Gallery: 1 km

Restaurants & cafes:

  • Cafe/barあるぺんrose: 100 m
  • Restaurant大阪屋こうじ店: 50 m
  • Restaurant御饌 大明神總本舗 神宮道店: 150 m

Top attractions:

  • Nijo Castle: 4 km
  • Kodaiji Park: 1.2 km
  • Togetsu-kyo Bridge: 11 km
  • Kyoto Imperial Palace: 5 km
  • Kyoto National Museum: 2.8 km
  • Katsura Imperial Villa: 9 km
  • Shugakuin Imperial Villa: 6 km
  • Shogunzuka Seiryuden Hall: 1.5 km
  • Arashiyama Monkey Park Iwatayama: 10 km
  • Kyoto International Manga Museum: 2.5 km

Natural beauty:

  • Mountain Mount Hiei: 9 km
  • Forest Arashiama Bamboo Grove: 12 km

Ski lifts:

  • Biwako Valley Lift 1: 36 km
  • Biwako Valley Lift 6: 36 km
  • Biwako Valley Lift 8: 36 km

Public transport:

  • Metro Keage Station: 700 m
  • Train Sanjo Station: 1 km
  • Train Gion Shijo Station: 1.4 km
  • Metro Higashiyama Station: 300 m

Closest airports:

  • Kobe Airport: 80 km
  • Itami Airport: 47 km

ROOMS

  • Estimated price from: $264. Superior Twin Room with Shower Booth with 2 single beds for 1 - 2 guests
  • Estimated price from: $280. Deluxe Queen Room with 1 large double bed for 1 - 2 guests
  • Estimated price from: $330. Premier King Room with Shower Booth with 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $1,153. Awata Suite- King-Bedroom 58㎡ with 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $1,153. Okazaki Suite- King-Bedroom 61㎡ with 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $1,153. Shirakawa Suite- King-Bedroom 65㎡ with 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $1,482. Pan Pacific Suite- King-Bedroom 85㎡ with 1 extra-large double bed for 1 - 2 guests
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FACILITIES

Bedroom:

  • Linen
  • Alarm clock

General:

  • Shuttle service
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Kitchen:

  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Outdoors:

  • Outdoor furniture
  • Terrace
  • Garden

Wellness:

  • Fitness
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Spa and wellness centre Additional charge
  • Fitness centre

Activities:

  • Tour or class about local culture Additional charge

Food & Drink:

  • Coffee house on site
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Japanese

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Great for your stay:

  • Spa and wellness centre
  • 2 restaurants
  • Private bathroom
  • Air conditioning
  • Fitness centre
  • Flat-screen TV
  • Free WiFi
  • Shuttle service (free)
  • Family rooms
  • Non-smoking rooms
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HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 14:00 to 00:00

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

605-0033 Kyoto, Kyoto, Higashiyama-ku, Sanjo-dori, Shirakawabashi, Higashi-iru, 3 Chome, Ebisucho 175-2, Japan

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